Manage Email Chain

You can create unlimited number of emails, that will be sended after a triggering event.

For add new email to mail chain, follow these steps:

  • Go to Follow Up Email > Manage Triggers and open trigger.
  • Press Add Email

    • Select when the triggered message will be sent.

      By default, it will send immediately after a triggering event (0 days 0 hours 0 minutes). You can choose set times from as short as one minute to as long as few years after the trigger’s criteria is met.

    • Select Email Template, which will be sended
    • Press Plus for configure additional conditions

      • Coupons

        If email template supports coupons, you can enable this feature

        • Enable coupons for this email
        • Shopping Cart Price Rule - select shopping cart price rule, depends on the amount of discount
        • Coupon expires after, days - fill expiry time of coupon (leave blank for no limit)

        Our extension generates the coupon codes based on the selected shopping cart price rule.

        To be able to generate the coupon codes you should check the option "Use Auto Generation" at the shopping cart price rule.

      • Cross-sells

        If email template supports cross-sells product, you can enable this feature

        • Enable cross-sells for this email
        • Cross-sells block - select cross-sells block, products which are added to the email

          1. Cross-sell product
          2. Related products
          3. Upsell products
          4. New Arrival Products (products with the attributes "New from Date" and "New to Date")
          5. AheadWorks Who bought this also bought
          6. AheadWorks Autorelated products 2. Only a block of the type "Shopping Cart" is used.
          7. TM Sold Together - Customers who bought this item also bought
          8. TM Sold Together - Frequently bought together
          9. Amasty most viewed

          The products for the cross-sells block are selected based on the products associated with the customers orders or shopping cart.

          Before using one of the above types as the source make sure that an appropriate type of products is configured in your store.

      • Options
        • Excluded Weekdays - allows to exclude some particular days for sending emails. Emails scheduled on these days will be sent with delay (after excluded days).

Follow Up Email