List of Events

Customer Events

  • Customer Logged In

  • New customer signup

  • Customer Birthday

  • Customer Activity

    The event is triggered, when authorized customer open some page (products, categories, shopping cart, account etc)

  • Change of a group

    The event is triggered, if a customer group was changed

  • Newsletter subscription

  • Newsletter unsubscription

  • Newsletter subscription status change

    The event is triggered each time when customer subscription status changed

  • Customer submits review

  • Customer review has been approved

  • Customer Account Update

Order Events

  • Order obtained new status

    The status "Order obtained new status" is triggered each time when an order obtains a new status (Pending, Processing, Complete, Canceled...), so when you select this status, it's exactly the same as when you select all the available order statuses. So if you want to capture the actually new orders, then you need to select the specific event, for example "Order obtained 'Pending' status".

  • Order obtained '###' status

    • Order obtained 'Pending' status

    • Order obtained 'Processing' status

    • Order obtained 'Completed' status

    • ...

Wishlist Events

  • Product was added to wishlist

  • Wishlist shared

Shopping Cart

  • Abandoned Shopping Cart

    The event is triggered, 1 hour after a shopping cart is created.

    To trigger the event "Abandoned Shopping Cart" you need to add product to cart, navigate to the checkout. If you are not logged in, then you need to specify your name, last name and email. Wait 1 hour to register this event and you will receive an email according to the time set in the settings of the email queue for this trigger.

    By default our extension restricts a number of abandoned carts for the same customer within the same store. This restriction is set to 1 abandoned cart within 7 days.

  • Product price was changed

Emails

  • Open link in email from trigger "trigger name"

    The event is triggered, when client clicks the link from the trigger email "trigger name".

  • Payment Transaction Failed

    The event is available only if the module Mirasvit EmailSmtp is used.

    The event is triggered, when Magento sends the email Payment Transaction Failed.

RMA

  • RMA created

    The event is available only if the module Mirasvit RMA is used.

    The event is triggered, when client creates new RMA.

Follow Up Email