Manual Email Generation

To manually generate email queue for the trigger follow these steps:

  1. Go to Follow Up Email > Manage Triggers and open trigger
  2. Navigate to the tab Additional
  3. Select a specific date in the past at the field Generate Email Queue From, starting from which you want to generate an email queue
  4. Press the button Generate Email Queue in order to start email generation
  5. In addition you can check the option Check to schedule the emails starting from event creation date, if the option is not checked the extension schedules the emails from generation date (current date)

Extension will schedule emails for all past events related with current trigger. All scheduled emails related with current trigger will be removed.

After clicking the button Generate Email Queue the extension starts searching for the events from the selected date and registers the found events.

Within the same process the extension creates the emails only for the first 100 events. If the extension has registered more than 100 events all the rest events will be processed later by cron.

For the following events the extension cannot generate the emails manually:

  • Customer: Change group

  • Wishlist: Wishlist shared

  • All the newsletter events
  • Emails: Payment Transaction Failed
Follow Up Email