Mail Log (Queue)
Extension allows to track triggered emails.
Go to Follow Up Email > Mail Log (Queue). You will see next fields:
- ID - id of the mail
- Scheduled At - time when email was added to the queue
- Sent At - time when email was delivered to the recipient
- Trigger - name of the email trigger
- Status - current status of the trigger email. You can track emails with next statuses:
- Ready to go - email is ready to be delivered
- Delivered - email has already been delivered
- Canceled - email delivery was cancelled, email can be cancelled by a cancellation event, trigger rules, global limitation settings or manually
- Error - error was occurred while sending an email, click on the email in order to see the error details
- Missed - email delivery wasn't occurred, if an email is not sent within 2 days after scheduled date
- Unsubscribed - customer unsubscribed from email newsletter
Click on the triggered email. You will see detailed information about triggered email at the next tabs: General information, History, Variables.
The extension automatically removes the 30 days old emails from this section.
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