Signatures for Emails

You can setup a signature for each agent and help desk will automatically add the signuture to the outgoing emails. Signitures can include HTML tags (e.g. you can add a photo of your agent).

To set up a signature, go to the System > Permissions > Users page and open profile of certain agent. Open a tab Help Desk and enter a signature text in the field Signature for Emails.

Help Desk MX