How to configure Knowledge Base

Create a tree of categories to systematize and group information.

Go to Knowledge Base > Categories. Click the button Add Category. Fill in the following fields:

• Title - Title of the category.
• URL Key - URL key of the category.
• Is Active
• Store View - Store views, where the category will be shown.

Click the button Save Category.

Create a new article for your Knowledge Base.
Go to Knowledge Base > Articles. Click the button Add New Article. Fill in the following fields:

• Title - Title of the article.
• Text - Text of the article. Uses WYSIWYG editor.
• URL Key - URL key of the article.
• Is Active
• Store View - Store views, where the article will be shown.
• Author
• Tags - Tags, to facilitate search of the article. You can enter a comma-separted list of tags.

Click the Categories tab. Set category for the article. Click the button Save.