Follow Up Email for Magento 2

Use this Magento 2 follow up email extension as an email marketing automation platform. It will send your marketing emails to all the right people at the right time, and will motivate your customers to take the next step in your store.

  • Get off to a fast start with eight bundled email campaigns
  • Fully automate your email marketing
  • Run well-targeted email campaigns
  • Design visually appealing personalized emails with ease
  • Control the performance of your campaigns
Save time with a Free Installation
Get a free installation and configuration tailored your requirements
Feature Highlights

Trigger emails represent a set of reliable marketing tools with great response and conversion rates.

You can set up an automated email series that can be activated under certain circumstances, such as when a customer abandons the shopping cart. Once an automatic email series is activated, the extension automatically sends emails to said customer. The extension will tailor further emails in response to the customer's earlier behavior in your store.

fewer abandonment carts
more reviews after purchase
stores use the extension

Get a Fast Start with Bundled Configurations

You will receive the following pre-configured campaigns after installing the Magento 2 Follow Up Email module:

  • Abandoned Cart Recovery Campaign
  • Customer Engagement Campaign
  • Customer Re-Engagement Campaign
  • Sales Follow-Up Campaign

You will have to activate the campaigns to work for your store. Easily duplicate bundled campaign configurations and modify the copies to your needs.

Abandoned Shopping Cart Reminder (including guest checkouts)

magento 2 follow up email queue

The average rate at which a shopping cart gets abandoned is around 68%!

This Magento 2 abandoned cart email extension helps you bring back your customers, and grow your online store conversion rate, and also boosts sales. Read more on what benefits you can obtain by using the Abandoned Cart Recovery Campaign this module is bundled with.

Review Reminder

Authentic reviews allow stores to build customer trust; reviews also influence Google search ranking.

Stimulate your customers to leave the reviews in your store. The extension enables the automated sending of emails requesting online reviews shortly after the shopper made a purchase.

One message with a request for a review may be not enough or shopper could fail to see it. If a customer doesn't leave a review after receiving the first message, you can configure an automated email series in a customized fashion.

Additionally, you should inform customer on the status of their review. Let them know that their review was received successfully, and after review approval - tell the customer about it.

Win-Back Emails

Every store has its loyal customers and satisfied customers who are inactive for long periods of time. Win back your customers by sending them an email with something special like a gift card or a coupon. This extension enables for the automation of this process. It sends the win-back emails to the customers that did not visit your store at certain times.

Flexibly create a win-back email campaign considering the different types of shoppers. For example, craft one letter for your old customers and create another letter for brand new customers.

Product Recommendation

The extension will send an email with product recommendations based on a customer's transaction history. Monitor customers' product view history to send them a recently viewed product email with a list of included related products. Or simply welcome your customer when he or she logs in, and present a list of cross-sell products.

Wish Your Customers a Happy Birthday to Show that You Care

Every customer likes attention. By sending a birthday marketing message, you will increase your store loyalty. Using the Follow Up Emails extension, you can also greet your customers with other important dates, like their first anniversary in buying from you or moving to the next level of your shop's loyalty program.

You can also enclose a special gift coupon to your customer's email and include cross-sell products to make the greeting letter more valuable.

Send An Email with Recently Viewed Items

The extension can send an email with an overview of the items that customers have viewed recently. This email will increase the number of repeated visits that bring new orders.

Let the Customer Track Their Order

Inform the shopper about any changes regarding their order. Send them emails with current information on their order status. Add a list of cross-sell products for orders which are being processed. For orders with pending statuses, send an additional letter with a complementary offer of related products. After the order is completed, additionally send a letter on replenishment products with the upsell products list.

Run Effective Email Campaigns

Send Emails to The Right People at the Right Time

magento 2 follow up email events

Compared to the standard newsletter extensions, the Follow Up email extension in Magento 2 aims your campaigns at a specific customer at a particular stage of their journey towards the next order. The email campaign is activated only upon completion of certain events.

The extension supports many different events for triggering the letter mailing, which can be described as follows:

  • Customer-related events such as logging in or subscribing to the newsletter, etc.
  • Shopping cart-related events such as an abandoned cart
  • Order-related events such as order placements or status changes, etc.
  • Product-related events such as viewing certain items by a particular customer
  • Wishlist-related activities like sharing or adding an item

You can also use filtering rules to limit your campaign in addressing a defined group of customers. You can send specific emails to individual customer segments. Send relevant emails to each section, and it won't take you long to see fantastic results!

Flexibly determine the email campaign audience using such attributes as:

magento 2 follow up email events
  • Lifetime sales
  • Number of orders
  • Products in the cart or order
  • Order grand total
  • Shipping and payment methods
  • Order status
  • Total quantity of ordered Products
  • Total count of unique product titles in order
  • Personal information in the customer's profile

Test Your Emails

Find the perfect formula for your emails by testing them first. Get a sense of how your email campaigns will look and feel by using a Sandbox Mode, in which sending emails to actual customers is suppressed and letters are mailed to the test mailbox.

Send Discount Coupons via Emails

magento 2 follow up email mail chain

To make sure customers react, give them a personal, but limited-time discount coupon.

The extension can automatically generate and enclose coupons with a specified discount rate and expiration time to emails. Gift a voucher now and win back your customer!

Stop Your Campaign Once The Goal Is Reached

Cancellation logic truly matters when we wish to gain customers' trust without annoying them with outdated offers. The extension allows for the cancellation of campaigns once the goal is reached, or a cancellation-related event should occur.

For example, the extension will stop an Abandoned Shopping Cart Recovery campaign once the customer places an order.

Automate Your Email Marketing

magento 2 follow up emails rules

The extension acts as your email marketing automation platform.

You can set up campaigns only once, and they will execute automatically without your constant supervision. You occasionally need to check the performance indicators of every campaign and adjust the corresponding settings to achieve optimal results.

Avoid Spamming Your Customers

The Follow Up Email Magento extension allows you to limit the number of sent emails per address within a specified time period. Set the period duration in hours for which the module will count all sent messages. If the customer has already received the allowed maximum number of emails, then all other emails during this period will be canceled. At the end of the specified time period, the counter for sent messages resets.

Send Better Emails

Less Work for Great Visual Design of the Letter

Avoid creating each email design from scratch which can lead to design errors. Create themes for emails and use them as a generic template to easily design new email templates on top of it.

Create Visually Appealing Emails with Ease

magento 2 email designer

The extension has an editor that allows you to design visually appealing emails for different types of cases. Use the full power of HTML to craft informative and good-looking emails. Apply headers, fonts, styles and other attributes to highlight the important content of your letter.

The editor allows you to preview your emails on your desktop and mobile devices. Activate the automatic refresh to see the changes in real time.

Using our editor, you'll be able to create a fitting and accurate series of emails for your campaigns.

Easily Manage Email Templates

Our Follow Up Emails extension provides a convenient interface for managing email templates in one place. See all your templates in one grid. Quickly create new templates by duplicating an existing one and then editing it for your purposes.

Use Variables to Personalize Your Emails

This Magento Follow Up Email extension provides over 30 variables for personalizing and tailoring your emails to each of your customers and their profiles.

Make your emails personal by including unique info for each customer's personal information, such as first or full name, phone number. Use information from the customer's profile to add order and wishlist features, and review details. Additionally, you can attach cross-sell items and coupon codes to the letter.

Insert these variables in any place of the letter you need: header, main content or footer, so as to craft the most compelling email.

Speak One Language With Your Customers

Multilingual stores can use translations for the emails with the multilingual support our module offers. Work with multilingual emails in two ways: by creating an individual trigger for each language or by using the translation mechanism Magento provides.

Attach Your Social Media

The Follow Up Email for Magento 2 allows you to make your emails more informative by adding Twitter and Facebook URLs the letters.

Insert a Link to Restore Abandoned Shopping Cart With One Click

To make an Abandoned Shopping Cart Reminder more effective, use our extension to enclose a link that restores a cart with one click to the customer's email.

Thus, you will lead your customers to the abandoned shopping cart and motivate them to complete and place their orders.

Send Cross-Sell Offerings

The extension allows for enclosing a list of cross-selling items to the customer's email. Those items will be related to the original product and may interest customers.

Control Performance of Your Campaigns

Performance Dashboard for Every Campaign, Trigger or Email

Check your email marketing performance using the dashboards with key indicators for every email campaign you've launched. Monitor how many letters are ready to go and how many has been sent. View the number of opened and clicked emails. See how many orders each email has brought you and what revenue you have achieved. Using this information, you can customize your campaign settings to obtain great results.

Measure the efficiency with the following data:

  • Open rate and Click-through rate (CTR)
  • Number of referred orders and reviews
  • Revenue amount

Google Analytics Reports

The Follow Up Emails extension allows for configuring specific UTM parameters for every email campaign; therefore, you can use Google Analytics along with the built-in reports.

GDPR Compliant

Make you email campaigns fully GDPR-compliant by configuring our module correspondingly to the GDPR requirements. The extension provides options for filtering the target audience, automatic email history cleaning, disabling automatic guest user data capturing, etc.

Full history of Your Campaigns

Track the history of your campaigns by viewing Mail Queue and Event Log. See details for each email address like email status, trigger for sending this email, recipient email, recipient name, date the letter was sent or date the letter is scheduled to go out. Use filters to get a better view of emails with similar attributes.

The history of your campaigns can be cleaned automatically via the cron job.

See it in action!
Pick a quick tutorial to learn about various aspects of this extension
Customer Reviews 142
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Your Rating
It works as it supposed to
Bene  from Chorvatsky Grob, Slovakia
It works as it supposed to but we the amount of crons increased too much. I don't know if it is extension problem or problem from our side, we stopped using it.
Great Plugin
Xubee  from Durban, South Africa
Very useful plugin for sure.
top product
Refaey  from Bisha, Saudi Arabia
it gives you super facility to grow your business thru well designed marketing campaigns with excellent professional engagement with your customer to improve your sales and customer responce
Very good extension
Col  from Newcastle upon Tyne, United Kingdom
This has every details of sending follow up emails covered. All that leaves in SMS next.
Installed also: Help Desk MX M2
Amazing extension
The  from Rochester, United States
We use it for abandoned carts and customer engagement. Works right out of the box, easy to install. Highly recomended!
Good module but needs some development
Marco  from Italy
We use this module in our ecommerce.
It is a good module but it needs some modifications to work at its best
Installed also: RMA M2
FilipU  from Wittlich, Germany
Super Module, work perfectly
best support mirasvir
turgay  from Istanbul, Turkey
I've been using Mirasvit extensions since Magento 1
the best support is great they help with everything
clean and smooth codes
I switched to magento 2, I met all my shortcomings firstly from Mirasvit.
Well suited marketing automation
Marcin  from Reda, Poland
It's flexible when it comes to setting various rules and it allows to run on premise marketing automation. Support is responsive.
Saving us money and increasing conversions
cangura  from Ljubljana, Slovenia
One of must haves if you do not want to spend additional money on specialized tools that charge monthly subscriptions
very flexible
nisa  from Saint-Sulpice, Switzerland
We're using it for a client to send out tracking emails after some process is done. We were using other extensions before this one. This one saved us all the trouble we had combining other extensions to get what we need. Can 100% recommend this extension.
INGENIA  from Bari, Italy
Follow up email
Ash  from Bangkok, Thailand
Good extension, working for us, using abandoned cart email currently will explore other features in future. Good support from Mirasvit Thumbs UP!
Prettye powerfull tool  from Copenhagen, Denmark
You can create very specific rules so the right mails are sent out to the customers. Ex to make sure that customers are having problems with the equipment ect. This module makes mails look personal and make it on autopilot
nice plugin
stephen  from United Kingdom
nice plugin
No better extension for email related marketing and functionality for Magento 2  from Carol Stream, United States
Many other developers have extensions for emailing for a dedicated process, such as abandoned cart, or review follow up. This extension from Mirasvit does EVERYTHING and more. Follow-up emails, marketing, reviews, order processing...basically whatever you can think of.

Another great feature is the email tracking which can track conversions for specific emails or campaigns.
Good UX design and best support
KF  from Central, Hong Kong
This extension provide good UX design, it's easy to use.
Support try their best to resolve problem and get the thing back to work.
This is must have extension.
Foarte buni!
Lavinia  from Selimbar, Romania
Great and very usefull extension.
Excellent Extension to use with abandom cart extension
Ryan  from Melbourne, Australia
bought this extension to be used as follow up email sent to customer who abandom the cart. I like the email template module, very handy and user friendly.

Excellent review reminder and abandoned card !
Ness  from Haifa, Israel
Very good combination of many functions on 1 ext.
Using it already long time, highly recommend !
Automation module for your M2 website
Standard  from Chennai, India
I have faced some issues while installing this extension but the customer care team fixed all the issues and make this module works properly on my website. This is working good for me.
One of the most useful extensions out there.
MJAmirOud  from Frisco, United States
This extension is so vast it could do many things regarding emails. I really like the Triger -> Action concept. I hope to see more advanced features in the future.
Useful and saves me a lot of time to manually email customers
JERRY  from Walnut, United States
This extension allowed for me to send automated emails to follow up with customers, where in the past I had to manually send out emails to customers. The amount of time it saves well justified for the price. Great extension!
great extension
Parm  from Surrey, Canada
it is great extension and worked after first install without issues. It would be nice is there is automatic cancel if user already purchased. I will buy more extensions.
Excellent email marketing & Followup
James  from Nairobi, Kenya
This beats most other tools we have tried in the past. Its easy to install and configure. The in built email templates serve all our needs.
Awesome extension
sundar  from Sugar Land, United States
Does the job well
Powerfull Email Marketting
itechnical  from Riyadh, Saudi Arabia
it has all what you need , one of the best Follow-up email extensions in market , it has all what you need for email marketing , just need to add other channels than email in future , and it would be fantastic !
Nice working again!
S.  from Hasselt, Netherlands
Bought this extension a few years ago for Magento 1. It still look great in Magento 2.
This Extension has amazing features!
Alisher  from Edison, United States
I used to have the same extension for M1, and they even did a better job with the M2 plugin. Great job!
Great extension for a fair price.
HappyMagento  from Nairobi, Kenya
The M2 extension got even better improvements compared to the previous M1 extension. A must buy!
very good asset
esajee  from Islamabad, Pakistan
like others, must have extension
Very useful extension
Gökhan  from Aydin, Turkey
Easy setup. Very useful extension. I like it
They will solve your problem
Kingtoys  from Hoogezand, Netherlands
a very good service from the team they are happy to help you.
They will solve your problem after an e-mail
Functional and useful
from Brisbane, Australia
Excellent plugin and worth the cart abandonment reduction
Ridiculously Powerful when matched with Segmentation Suite
K730  from Melbourne, Australia
This extension out of the box gives you an amazing Automation suite directly in Magento, which we've found works better than trying to integrate 3rd parties via API's. Once you add the Customer Segmentation Suite your ability to create powerful, focused and targeted campaigns is incredibly granular and you can really get down to these small niches within your customer base that are interested in your marketing.
Does Everything We Need
Martin  from Ho Chi Minh City, Vietnam
I searched and tested a lot of Magento extensions to manage triggered emails and this one is the only one that met every one of our needs:

• Allows us to set cancellation events for triggers
• Lots of configuration options to limit which users receive follow up emails, such as the ability to select/limit product purchases that receive review requests
• Provided option for users to unsubscribe from receiving future triggered emails
• Easily manageable mail log queue
• Allows us to automatically add related products within email, based on customer purchase.
• Multiple emails/triggers within single campaign

There are a lot of other features included, too. By far the most versatile follow-up email extension we've found for Magento 2. There were some bugs with customizations on our site, but Mirasvit's support was very helpful in finding fixes for them.
Its a great extension to keep the customer engaged,
jajo  from Hyderabad, India
I like the extension as it gives us an opportunity to set tasks as per requirement and keep the customer engaged,

helpful to remind customers to comeback
Nice module
Davide  from Pavia, Italy
Nice module, we will carry on using it also for other sites.
Most used extension
Sam  from Northwich, United Kingdom
I would say that this extension is our most used, we have it setup to do all sorts of things like thank customers for signing up from the CEO, send order status, wish a happy birthday, prompt for a review plus MUCH more. The extension has a lot of options and triggers that fire off e-mails to entice them back or just to say thank you. There are much more expensive solutions out there that do less than half of what this extension does.
recommend the extension
Allan  from Shepperton, United Kingdom
It works perfectly fine for our needs. Really satisfied with the functionality and also have to say that the support is top notch. Very responsive and helpful. Great!
Must have module!
Push96  from Faenza, Italy
We love it, once you satup it works for you and increase orders with recovery carts, special coupons etc.
very nice and usefull extension
nexmage  from Sosnowiec, Poland
It`s must have extension if you want to deal marketing automation.
Installed also: Advanced Product Feeds M2
Solid Follow Up Module
Scott  from Coal City, United States
This extension works great and gets the job done. The campaign management can take a second to get the hang of, but all the features are useful and necessary.
The module works perfectly.
Wrc  from Istanbul, Turkey
I recommend it. Really easy to use and must have for every store.
Great Job!
perfect for your store for sure
nav  from United States
no comments, simply superb plugin
Well programmed, good support
RB  from Bergschenhoek, Netherlands
This extension is easy to set up. Report funtion is very nice.
Awesome Features and Super fast SUPPORT
Matt  from United States
UI, Features, Code --- 5++.

Exactly what we needed!
Very smart extension
Pascal  from Durban, South Africa
This extension is fully automated and will help you recover lost customers. good customer support from these guys.
5 stars
Shaheer  from Islamabad, Pakistan
Hi there, I've purchased two extensions first it was magento 2 follow up email extension and then Magento 2 web push notifications, I've only 2 months of experience with Magento 2 but still with that little knowledge I was able to install these extensions without any errors, these extensions work like a miracle. Compared to all other extensions from different companies my best experience was with Mirasvit I never ever had to open a ticket to get technical support on extension. When it comes to functionality
and features Mirasvitt extensions have all you need.
I'm really glad I found them somehow.
All Rounder Extension
Vinay  from India
Every Single Functionality included in this Extension - Simply Love this Extension.
Low cost conversion maker
Mike  from Lemmer, Netherlands
We use this on a daily basis create perfect follow up emails for abandoned carts, unpaid banktransfers, we miss you and review request emails.
Works perfectly!
Magento 1: Love this extension
Tom  from Kenosha, United States
Extension is well put together. Love that it already comes with templates so its pretty much ready to use right away! No Problems with the extension!
Magento 1: Work Great
Steven  from Ontario, United States
Work Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.
Everything we need
Milosz  from Springfield, United States
If you're not looking for integration problems or issues that show up at your store after a certain time due to the modification of core magento files, then buy everything from Mirasvit. Never had an issue - Newsletter Follow-Up works flawlessly as well as 8 other modules that we use.
Magento 1: works great
Brandon  from Olathe, United States
works great
great extension but a little hard to edit templet
yuhuang  from Summerland, Canada
I hope you guys could have easy drop and drag editing for creating templet
works smoothly
Juana  from Lancaster, United Kingdom
I’ve been choosing between other company and your extension and find out the core showings are the same, but at a lower pricing. So, why waste a lot of money if ‘follow up email’ works great, though the interface is pretty complicated.
Magento 1: Exactly functional
Joao  from Campinas, Brazil
The module works perfectly and has met all my expectations generating smart emails with very positive results!
This is a must have if you are serious with your store
Shawn  from Central, Hong Kong
work as stated. must have for every store
Magento 1: Never been easier to make more money
Gzim  from Aabenraa, Denmark
First of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.

We used the extensions for 2 things:

To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.

Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.
Magento 1: Good option in emails
Fashoop  from El Pueblito, Mexico
A very useful extension for sending emails of important events that become a sale more.

The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problems
Magento 1: the Best extension
Chris  from Lake Forest, United States
easy to instacll it
Magento 1: Best marketing tool
Alex  from Fraga, Spain
Since we added the module to our shop the number of client reviews increased by 200%, we have used similar solutions, but no one has the value of this one.

Keep the good work!!
Magento 1: Very useful
Esteban  from Guargacho, Spain
I recommend it. Really easy to use and the support time was very kind and helpful.
mona  from Miami, United States
This extension is a heaven sent for my business and it makes following up with customers so much easier. Support was really patient answering all of my questions. I spent months comparing this extension with multiple others and I believe this is the best. I would like the easy editor in the next update because that would make it perfect for me.
Great Product
Andries  from Pretoria, South Africa
Thank You Mirasvit for a great product!!!
Magento 1: 8 for extension, 9 for professional support, missing 1 pls strive for perfection ;)
Mario  from Kwai Chung, Hong Kong
8 for extension, 9 for professional support, missing 1 please always strive for perfection ;)

Extenstion bought:
Full Page Cache 10/10 (load time from 14 sec to 5 sec)
Follow Up Email 8/10
Reward Points 8/10
Help Desk 8/10
Product Questions 7/10
Sphinx Search Ultimate 9/10
Product Labels 7/10
Magento 1: Awesome extension.
Roman  from Mariánské Lázně, Czechia
I love it and my customers too.
The Mirasvit support was great as always.
I feel stupid that I didn´t buy this extension before, it saves so much time and money.
makes automation easy
Rudi  from New Zealand
Brings a lot of functionality normally found in expensive marketing automation tools.
Very good investment plus it is easy to use!
Magento 1: Incredible
Erkan  from United Kingdom
Incredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
Thank you guys.
Installed also: Inventory Planner M2
Magento 1: I love it
Thomas  from Saint-Brice-sous-Foret, France
This is a very good extension, I recommand it !
Magento 1: A Great Extension
Craig  from Brisbane, Australia
We have been using this extension for a long time and it has definitely helped our business.
Magento 1: Great extension with many features
Eliyahu  from Southfield, United States
Great extension with many features
Magento 1: Great extension with many features
Eliyahu  from Southfield, United States
Great extension with many features
good extension
freddy  from Homestead, United States
good extension for follow up email for review request and abandoned cart. support was great.
Magento 1: Works great
Kacih  from Rotterdam, Netherlands
Exactly what we needed! The support team is great and very friendly staff members. The extension works out of the box.
Magento 1: Better than others email marketing provider
xavier  from Plelan-le-Petit, France
The best feature is :
You keep your data and you can do what you want with. You don't need to pay every month.
Thumb up.
Magento 1: I love this :)
Marek  from Toruń, Poland
It's great extension which give me many capabilities in selling and sending email to my clients.
The technical support is great, quickly resolve my problems.
Magento 1: Email follow-up
Winston  from Hampton, United States
Another solid Extension by Mirasvit! Very pleased with their work and support. Great company to work with.
Magento 1: Great module for automating email
Sergei  from Rotorua, New Zealand
The visual editor is fantastic. nothing like it in other modules. Works very well..
Magento 1: Better than competition
Matt  from Bialystok, Poland
Marvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.
Magento 1: Decrease my bounce
Eduardo  from Salvador, Brazil
Really helps by automatizing the following up emails and decreases the soft bounce from some e-mails servers
Magento 1: The best
Cledson  from Petrolandia, Brazil
Woow. The best. Increase sales and reviews.
Magento 1: Excellent Follow Up Emails!!!
Paulo  from Uberlândia, Brazil
Hello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.
Magento 1: Great!
Alex  from Falkensee, Germany
Great extension! Very happy with our choice!
Magento 1: Amazing, this extension pays for itself.
Michael  from Vancouver, Canada
This extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
In one month this extension paid for itself.
The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
Could be the most useful magento extension we have added to our store.
Magento 1: A MUST HAVE for all Magento store owner.
Budiono  from Jakarta, Indonesia
Since I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!
Magento 1: Good product
Vinay  from Bhubaneswar, India
Liked it very much
Magento 1: Great extension!
Gökhan  from Bad Vilbel, Germany
Great extension and super Support. I love this company and his extensions.
Magento 1: Great Product
Shabaka  from Hook, United Kingdom
Great product and company will use again.
Magento 1: Can't get better
Sudheer  from Mumbai, India
Mirasvit is been the best extension provider for us. They give amazing support. We have no easily setup automated marketing mails to our customers based on their behavior.
Magento 1: Exactly what we were looking for.
axtore  from United States
We like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.
Magento 1: This is a MUST HAVE!
Yang  from China
This is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!
You got it, another hit!
Wladimir  from Waterford, United States
I'm amazed at Mirasvit's offerings (Sphinx search, Rewards program for instance) are all all such examples. This one again "reminds" customers of past orders and invokes more customer interaction. A great tool for repeat sales. Good job Mirasvit!
Awesome Features along with outstanding Customer Service!
Viktor  from Winnipeg, Canada
What can be felt, not always can be expressed in words, but I will try my best!

1. I bought almost all existing extensions for M2, while offered a very generous discount from a Sales Rep. Then, as all of us know, all the miracles stop right there, but not with these guys.

2. Installed the extensions, and as it usually happens, problems did not wait so long to arise on my horizon.

3. No fear, help is near... that is my personal Slogan... and found out the same attitude from Mirasvit guys. I asked for help, and it was near. I reported PHP7 and other compatibility issues, and a fix was ready in a blink of an eye. I asked for features improvements and suggested new features, and these came in a matter of a few days.

4. Features pack on the extensions is very reach, and these guys are always open to any sound improvements on their extensions.

5. Extensions updates are done via composer, so no manual uploads and unzips on every update release. That makes all my updates as easy like a snap of a finger,.. 10 seconds and I am all set.

P.S. In the end of the day I feel happy to be a respected customer of Mirasvit. I am hooked on this valuable M2 Solutions Provider. My $$$ spent on the extensions are secure... I feel like a part of the Team. I highly recommend Mirasvit to anyone who is seeking peace of mind and stable future for his/her Online Business.
Magento 1: Great for collecting reviews
Mark  from Dunbar, United Kingdom
We used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.
Magento 1: Amazing features
Nick  from Groningen, Netherlands
Great extension with amazing features. We can create truly awesome emails to send to our customers.
Magento 1: Awesome, really generates more sales
Raymond  from Mook, Netherlands
Works exactly as advertised, easy to install
Installed also: Sphinx Search Ultimate M2
Magento 1: Great Extension
Joseph  from Gaffney, United States
It saved so much time for us and brought more sales.
Magento 1: Excellent!
Hashid  from Bengaluru, India
Great concept from Mirasvit! I love the cart restore button which auto logs in the customer with his cart items populated. Thank you!
Installed also: Help Desk MX M2RMA M2
Magento 1: Works great
Bojan  from Netherlands
Just with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!
Magento 1: Great extension
Ivan  from Nicosia, Cyprus
Great and easy to use extension.
Magento 1: Great
Haim  from United States
If you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
We did it and the response and increase in sales has been amazing.
Great job by Mirasvit once again!
Magento 1: Fantastic job!
Filipe  from Fully, Switzerland
Really really great extension! The best for us!
Magento 1: Very useful
Tatsuro  from Japan
This extension grabs the name and email of customers, so you can send the abandoned cart emails to customers who stop the checkout process and don't create an account.
Magento 1: Great Extension
Miguel  from Hollywood, United States
I already installed and I will absolutely recommend this extension.
This will increase your seals if you do a good job with your email follow up promotion.
Magento 1: Great ROI
Christoph  from Altentreptow, Germany
This module had an ROI of approx. 2 days in our shop - thank you very much for this great piece of software!
Magento 1: Increase your sales and client loyalty
Vadim  from Bucha, Ukraine
Thanks Mirasvit for this great module! With this solution, we have received a few additional sales for a short time, this investment quickly pays for itself.
Magento 1: great extension
Ghio  from Lemmer, Netherlands
does what it say it does!
Magento 1: formally known as the email trigger suite!!
Yakesh  from Moga, India
EXCELLENT auto email responses
Magento 1: Great Extension, Great support.
Svilen  from Campillos, Spain
Just updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.
Magento 1: Good extension
Jeff  from Auckland, New Zealand
It gives us an opportunity to create another touch point with customer.
Magento 1: Nothing short of amazing
Boluwatife  from Pueblo, United States
Great extension. Love you guys at Mirasvit for providing this!
Magento 1: Very complete, little technical
SN  from Netherlands
Very complete and smart setup of FUE. Good work. and
Magento 1: Mirasvit is great!!
Peter  from Kohlberg, Germany
We are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.

The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.

Our customer is happy, we're happy, everything is great!

Thank you!!!!
Magento 1: Good product
Mallesh  from Atlanta, United States
This product has helped to automate several of events which is helping us to increase the conversions and as well increasing the returning customers rate
Magento 1: Needed this!
MA  from Sutton Coldfield, United Kingdom
Needed something like this, which will send follow up emails. After installation there were some problems but mirasvit fixed them promptly.

We gave an idea to include a new feature, after implementing that it will be even better!
Magento 1: Very useful
Matej  from Žalec, Slovenia
We just started to use it and it looks very promising. Very useful extension!
Magento 1: Third time purchasing module
Anže  from Celje, Slovenia
As headline said this is the third time I'm purchasing this module and reason is that it works great and it boost our sales.
Magento 1: Great Extension
Neal  from Dubai, United Arab Emirates
The followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.
Magento 1: Great Tool
altdev  from Thousand Oaks, United States
This extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
I can see this as an excellent tool for driving customers back to your store.
Magento 1: Solid and stable extension
László  from Papa, Hungary
We have this extension now already for 1 years on our site and it has been working excellent and without any issues
Magento 1: Great way to retain customers and gain lost orders
David  from Saint Paul, United States
We use this extension to retain our customers, get reviews, and convince potential clients to order.
Magento 1: Great Extension!
albert  from Barbera Del Valles, Spain
This extension works as expected. Great costumer support.
Magento 1: Enterprise Features for Community Edition
Sven  from Nussloch, Germany
This extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.
Magento 1: Great module for great price
Nastja  from Celje, Slovenia
I highly recommend buying this module because it is working really great.
Magento 1: Great extension
Robert  from Stabekk, Norway
Really good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.
Magento 1: Works perfectly
Agnieszka  from Warsaw, Poland
Even the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.
Magento 1: Fantastic!
Xander  from United States
A must have extension. Saves alot of work! Support is excelent and fast. Recommended.
Magento 1: Extension really very useful and that works very well.
Pietro  from Zenson di Piave, Italy
Extension really very useful and that works very well.
We are very happy to have purchased. Technical support is excellent.
Magento 1: Very nice
JGH  from Groningen, Netherlands
I have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.
Magento 1: Just what i wanted
George  from United States
excellent product!
Magento 1: best follow up extension you can buy
imbait  from United States
I have already bought 2 other follow up extensions from other developers.
both also have after bugfix try from support does not work with 1.8.1 on my custom store.
the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
Thanks again to Alexander :)
Magento 1: Absolutly great support team!!
Filipe  from United States
Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
And they send you an email with all the detailed changes!

One word: PERFECT
Magento 1: excellent
turgay  from United States
I bought 6 modules mirasvit is absolutely no problem, all is working great, very clean code
Magento 1: Love the flexibility
Daniel  from United States
This extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.
Magento 1: Great product with huge potential
Lance  from United States
I love the product, the support team is quick and extremely effecient.

The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.

Would be useful if we could have input on the development roadmap.

Good job guys
Magento 1: Nice Extension
dotsquaresltd  from United States
I'm using Magento C 1.8. It looks great! and provides nice support.
Magento 1: весьма неплохо
Vadym  from United States
в события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
Magento 1: Very professional support
Romain  from United States
the support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...
Magento 1: Very interested
snh  from United States
Looks similar to other I have seen. ;)

But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.
Magento 1: Perfect!
Bruno  from United States
The extension works very well, the support is great!
Solves all the problems of Magento's email!
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Lifetime access to source code
Access to free support and updates for 1 year
Updates and support prolongation - $89
30 days money back guarantee
One year FREE support
One year FREE updates
30 days money back guarantee
Compatible with:
Community: 2.3.* - 2.4.4
Enterprise: 2.3.* - 2.4.4
Reasons to choose Mirasvit
Client focusing and satisfaction

These are our primary. A major portion of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support staff have invested the best knowledge and experience in the field into our work, so you know you can come back to us again and again.

Remarkable support

One year free and high quality support. We go to great lengths to provide maximum satisfaction with every module you have purchased in our store. By helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.

Risk-free Investment

30-days money back guarantee. If you are not satisfied with our extension’s performance for any reason, we provide a full refund.

Constant improvements and upgrades

We constantly add new features to all our modules, and are always interested in hearing your opinion and implementing your suggested features in our future developments.

Comprehensive Documentation

We provide an expanded user guide for every aspect of our extension, so you can find answers for all your burning questions.

Unencrypted source code of our products

You can customize extensions according to your needs and requirements.

Usability and Performance

The Module is easy to install and upgrade, just follow our step-by-step user guide.

Safe Magento updates

No core modifications. Just use the composer or copy the extension’s files to the root directory of your store.