Follow Up Email for Magento 2 bestseller magento extension

Use this Magento 2 follow up email extension as an email marketing automation platform. It will send your marketing emails to the right people at the right time. It will motivate your customers to take the next step in your store.

  • Get a fast start with eight bundled email campaigns
  • Fully automate your email marketing
  • Run well-targeted email campaigns
  • Design visually appealing personalized emails with ease
  • Control the performance of your campaigns
Extension Demos
Pick a quick tutorial to learn about various aspects of this extension

Trigger emails represent reliable marketing tools with great response and conversion rates.

You set up an automated email series that should be activated under certain circumstances, say, a customer abandoned shopping cart. Once an automatic email series gets enabled, the extension should automatically send personalized emails to such a customer. The extension will tailor further emails to the earlier customer behavior in your store.

Feature Highlights

Get a Fast Start with Bundled Configurations

You will receive the following pre-configured campaigns after the installation of the Magento 2 Follow Up email module. You will need to activate the campaigns to work for your store.

Abandoned Shopping Cart Reminder (including guest checkouts)

magento 2 follow up email queue

The average shopping cart abandonment rate is around 68%!

This Magento 2 abandoned cart email extension win back your customers, grow your online store conversion rate, and drive more sales.

Review Reminder

Authentic reviews allow a store to build customer trust. Also, reviews affect Google ranking.

The extension enables automated sending of the emails requesting online reviews shortly after purchase.

If a customer doesn't leave any review after receipt of the first message, you can configure an automated email series in a certain way.

Win-Back Emails

Every store has its loyal customers as well as satisfied customers who are inactive for a long time. Win back your customers by sending them an email with something special like a gift card or a coupon. The extension enables automation of this process. It sends the win-back emails to the customers that did not visit your store at certain times.

Product Recommendation

The extension will send an email with product recommendations based on a customer's order history.

Wish Your Customers on Happy Birthday to Show that You Care

Every customer likes attention. Sending a birthday marketing message, you will increase your store loyalty. You can also enclose a special gift coupon to your email.

Send An Email with Recently Viewed Items

The extension can send an email with an overview of the items that customers viewed recently. This email will increase the number of repeat visits that will bring new orders.

Run Effective Email Campaigns

Send Emails to The Right People at a Right Time

magento 2 follow up email events

Compared to the common newsletter extensions, the Follow Up email extension in Magento 2 allows aiming your campaigns at a specific customer at a particular stage of his journey towards the next order. Email campaign activates only upon completion of certain events.

The extension supports many different events. They can be described as follows:

  • Customer-related events such as logging in or subscribing to the newsletter etc.
  • Shopping cart-related events such as an abandoned cart
  • Order-related events such as order placement or status changes etc.
  • Product-related events such as viewing certain items by a customer
  • Wishlist-related activities like sharing or adding an item

You can also use filtering rules to limit your campaign to address a defined group of customers. You can send specific emails to individual customer segments. Send relevant emails to each section, and it won't take you long to see a fantastic result!

Send Discount Coupons in Emails

magento 2 follow up email mail chain

To make the customers act, give them a personal, limited time discount coupon.

The extension can automatically generate and enclose coupons with a specified discount rate and expiration time to emails. Gift a voucher now and win back your customer!

Stop Your Campaign Once The Goal Is Reached

Cancellation logic truly matters when we wish to gain customer trust without annoying them with outdated offers. The extension allows canceling a campaign once the goal is reached or in case of any cancellation-related event.

For example, the extension will stop the Abandoned Shopping Cart Recovery campaign once a customer places an order.

Automate Your Email Marketing

magento 2 follow up emails rules

The extension acts as your email marketing automation platform.

You set up campaigns only once, and they will execute automatically without your constant supervision. You sometimes have to check the performance indicators of every campaign and adjust corresponding settings to achieve the best result.

Send Better Emails

Create Visually Appealing Emails with Ease

magento 2 email designer

The extension has an editor that allows you to design visually appealing emails for different types of cases.

The editor allows previewing your email on desktop and mobile devices.

Using our editor, you'll be able to create a correct series of emails for your campaigns.

Use Variables to Personalize Your Emails

The extension provides you with over 30 variables such as customer features, order features, item properties, reviews, and so on.

You can use those variables to personalize and tailor your emails to customer profiles.

Insert a Link to Restore Abandoned Shopping Cart With One Click

To make Abandoned Shopping Cart Reminder more effective, use our extension to enclose a link restoring a cart with one click to email.

Thus, you will lead your customers to the abandoned shopping cart and motivate them to complete and place their orders.

Send Cross-Sell Offerings

The extension allows enclosing listing of cross-selling items to email. Those items will be related to the original product and may interest customers.

Control Performance of Your Campaigns

Performance Dashboard for Every Campaign, Trigger or Email

Check your email marketing performance using the dashboards with key indicators. Using this information, you can customize your campaign settings to achieve a great result.

Measure the efficiency with the following data:

  • Sent, opened and clicked emails
  • Open rate and Click-through rate (CTR)
  • Number of referred orders and reviews

Google Analytics Reports

The Follow Up Emails extension allows configuring specific UTM parameters for every email campaign; therefore, you can use Google Analytics along with built-in reports.

See it in action!
Pick a quick tutorial to learn about various aspects of this extension
Customer Reviews (118)
Write Your Own Review
You're reviewing:Follow Up Email for Magento 2
Your Rating
  1. Overall Satisfaction
    100 %
    Excellent email marketing & Followup
    James from United States
    This beats most other tools we have tried in the past. Its easy to install and configure. The in built email templates serve all our needs.
  2. Overall Satisfaction
    100 %
    Awesome extension
    sundar from United States
    Does the job well
  3. Overall Satisfaction
    100 %
    Powerfull Email Marketting
    itechnical from Riyadh, Saudi Arabia
    it has all what you need , one of the best Follow-up email extensions in market , it has all what you need for email marketing , just need to add other channels than email in future , and it would be fantastic !
  4. Overall Satisfaction
    100 %
    Nice working again!
    S. from Zwolle, Netherlands
    Bought this extension a few years ago for Magento 1. It still look great in Magento 2.
  5. Overall Satisfaction
    100 %
    This Extension has amazing features!
    Alisher from Wayne, United States
    I used to have the same extension for M1, and they even did a better job with the M2 plugin. Great job!
  6. Overall Satisfaction
    100 %
    Great extension for a fair price.
    HappyMagento from Nairobi, Kenya
    The M2 extension got even better improvements compared to the previous M1 extension. A must buy!
  7. Overall Satisfaction
    100 %
    very good asset
    esajee from Islamabad, Pakistan
    like others, must have extension
  8. Overall Satisfaction
    100 %
    Very useful extension
    Gökhan from Ankara, Turkey
    Easy setup. Very useful extension. I like it
  9. Overall Satisfaction
    100 %
    They will solve your problem
    Kingtoys from Haarlem, Netherlands
    a very good service from the team they are happy to help you.
    They will solve your problem after an e-mail
  10. Overall Satisfaction
    100 %
    Functional and useful
    A from Melbourne, Australia
    Excellent plugin and worth the cart abandonment reduction
  11. Overall Satisfaction
    100 %
    Ridiculously Powerful when matched with Segmentation Suite
    K730 from Melbourne, Australia
    This extension out of the box gives you an amazing Automation suite directly in Magento, which we've found works better than trying to integrate 3rd parties via API's. Once you add the Customer Segmentation Suite your ability to create powerful, focused and targeted campaigns is incredibly granular and you can really get down to these small niches within your customer base that are interested in your marketing.
  12. Overall Satisfaction
    100 %
    Does Everything We Need
    Martin from Ho Chi Minh City, Vietnam
    I searched and tested a lot of Magento extensions to manage triggered emails and this one is the only one that met every one of our needs:

    • Allows us to set cancellation events for triggers
    • Lots of configuration options to limit which users receive follow up emails, such as the ability to select/limit product purchases that receive review requests
    • Provided option for users to unsubscribe from receiving future triggered emails
    • Easily manageable mail log queue
    • Allows us to automatically add related products within email, based on customer purchase.
    • Multiple emails/triggers within single campaign

    There are a lot of other features included, too. By far the most versatile follow-up email extension we've found for Magento 2. There were some bugs with customizations on our site, but Mirasvit's support was very helpful in finding fixes for them.
  13. Overall Satisfaction
    100 %
    Its a great extension to keep the customer engaged,
    jajo from Hyderabad, India
    I like the extension as it gives us an opportunity to set tasks as per requirement and keep the customer engaged,

    helpful to remind customers to comeback
  14. Overall Satisfaction
    100 %
    Nice module
    Davide from Milan, Italy
    Nice module, we will carry on using it also for other sites.
  15. Overall Satisfaction
    100 %
    Most used extension
    Sam from Portsmouth, United Kingdom
    I would say that this extension is our most used, we have it setup to do all sorts of things like thank customers for signing up from the CEO, send order status, wish a happy birthday, prompt for a review plus MUCH more. The extension has a lot of options and triggers that fire off e-mails to entice them back or just to say thank you. There are much more expensive solutions out there that do less than half of what this extension does.
  16. Overall Satisfaction
    100 %
    recommend the extension
    Allan from Shepperton, United Kingdom
    It works perfectly fine for our needs. Really satisfied with the functionality and also have to say that the support is top notch. Very responsive and helpful. Great!
  17. Overall Satisfaction
    100 %
    Must have module!
    Push96 from Modena, Italy
    We love it, once you satup it works for you and increase orders with recovery carts, special coupons etc.
  18. Overall Satisfaction
    100 %
    very nice and usefull extension
    nexmage from Poland
    It`s must have extension if you want to deal marketing automation.
  19. Overall Satisfaction
    100 %
    Solid Follow Up Module
    Scott from Wilmington, United States
    This extension works great and gets the job done. The campaign management can take a second to get the hang of, but all the features are useful and necessary.
  20. Overall Satisfaction
    100 %
    The module works perfectly.
    Wrc from Antalya, Turkey
    I recommend it. Really easy to use and must have for every store.
    Great Job!
  21. Overall Satisfaction
    100 %
    perfect for your store for sure
    nav from Lewes, United States
    no comments, simply superb plugin
  22. Overall Satisfaction
    100 %
    Well programmed, good support
    RB from Netherlands
    This extension is easy to set up. Report funtion is very nice.
  23. Overall Satisfaction
    100 %
    Awesome Features and Super fast SUPPORT
    Matt from United States
    UI, Features, Code --- 5++.

    Exactly what we needed!
  24. Overall Satisfaction
    100 %
    Very smart extension
    Pascal from South Africa
    This extension is fully automated and will help you recover lost customers. good customer support from these guys.
  25. Overall Satisfaction
    100 %
    5 stars
    Shaheer from Islamabad, Pakistan
    Hi there, I've purchased two extensions first it was magento 2 follow up email extension and then Magento 2 web push notifications, I've only 2 months of experience with Magento 2 but still with that little knowledge I was able to install these extensions without any errors, these extensions work like a miracle. Compared to all other extensions from different companies my best experience was with Mirasvit I never ever had to open a ticket to get technical support on extension. When it comes to functionality
    and features Mirasvitt extensions have all you need.
    I'm really glad I found them somehow.
  26. Overall Satisfaction
    100 %
    All Rounder Extension
    Vinay from Nangli, India
    Every Single Functionality included in this Extension - Simply Love this Extension.
  27. Overall Satisfaction
    100 %
    Low cost conversion maker
    Mike from Echtenerbrug, Netherlands
    We use this on a daily basis create perfect follow up emails for abandoned carts, unpaid banktransfers, we miss you and review request emails.
    Works perfectly!
  28. Overall Satisfaction
    100 %
    Magento 1: Love this extension
    Tom from Kenosha, United States
    Extension is well put together. Love that it already comes with templates so its pretty much ready to use right away! No Problems with the extension!
  29. Overall Satisfaction
    100 %
    Magento 1: Work Great
    Steven from Ontario, United States
    Work Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.
  30. Overall Satisfaction
    100 %
    Everything we need
    Milosz from East Rutherford, United States
    If you're not looking for integration problems or issues that show up at your store after a certain time due to the modification of core magento files, then buy everything from Mirasvit. Never had an issue - Newsletter Follow-Up works flawlessly as well as 8 other modules that we use.
  31. Overall Satisfaction
    100 %
    Magento 1: works great
    Brandon from Olathe, United States
    works great
  32. Overall Satisfaction
    80 %
    great extension but a little hard to edit templet
    yuhuang from Coquitlam, Canada
    I hope you guys could have easy drop and drag editing for creating templet
  33. Overall Satisfaction
    80 %
    works smoothly
    Juana from Lancaster, United Kingdom
    I’ve been choosing between other company and your extension and find out the core showings are the same, but at a lower pricing. So, why waste a lot of money if ‘follow up email’ works great, though the interface is pretty complicated.
  34. Overall Satisfaction
    80 %
    Magento 1: Exactly functional
    Joao from Piedade, Brazil
    The module works perfectly and has met all my expectations generating smart emails with very positive results!
  35. Overall Satisfaction
    100 %
    This is a must have if you are serious with your store
    Shawn from Long Keng, Hong Kong
    work as stated. must have for every store
  36. Overall Satisfaction
    100 %
    Magento 1: Never been easier to make more money
    Gzim from Vejen Municipality, Denmark
    First of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.

    We used the extensions for 2 things:

    To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.

    Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.
  37. Overall Satisfaction
    80 %
    Magento 1: Good option in emails
    Fashoop from Querétaro City, Mexico
    A very useful extension for sending emails of important events that become a sale more.

    The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problems
  38. Overall Satisfaction
    100 %
    Magento 1: the Best extension
    Chris from Lake Forest, United States
    easy to instacll it
  39. Overall Satisfaction
    100 %
    Magento 1: Best marketing tool
    Alex from Barcelona, Spain
    Since we added the module to our shop the number of client reviews increased by 200%, we have used similar solutions, but no one has the value of this one.

    Keep the good work!!
  40. Overall Satisfaction
    100 %
    Magento 1: Very useful
    Esteban from Barcelona, Spain
    I recommend it. Really easy to use and the support time was very kind and helpful.
  41. Overall Satisfaction
    100 %
    mona from Miami, United States
    This extension is a heaven sent for my business and it makes following up with customers so much easier. Support was really patient answering all of my questions. I spent months comparing this extension with multiple others and I believe this is the best. I would like the easy editor in the next update because that would make it perfect for me.
  42. Overall Satisfaction
    100 %
    Great Product
    Andries from Johannesburg, South Africa
    Thank You Mirasvit for a great product!!!
  43. Overall Satisfaction
    100 %
    Magento 1: 8 for extension, 9 for professional support, missing 1 pls strive for perfection ;)
    Mario from Hung Hom, Hong Kong
    8 for extension, 9 for professional support, missing 1 please always strive for perfection ;)

    Extenstion bought:
    Full Page Cache 10/10 (load time from 14 sec to 5 sec)
    Follow Up Email 8/10
    Reward Points 8/10
    Help Desk 8/10
    Product Questions 7/10
    Sphinx Search Ultimate 9/10
    Product Labels 7/10
  44. Overall Satisfaction
    100 %
    Magento 1: Awesome extension.
    Roman from Cheb, Czechia
    I love it and my customers too.
    The Mirasvit support was great as always.
    I feel stupid that I didn´t buy this extension before, it saves so much time and money.
  45. Overall Satisfaction
    100 %
    makes automation easy
    Rudi from Auckland, New Zealand
    Brings a lot of functionality normally found in expensive marketing automation tools.
    Very good investment plus it is easy to use!
  46. Overall Satisfaction
    100 %
    Magento 1: Incredible
    Erkan from Brackley, United Kingdom
    Incredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
    Thank you guys.
  47. Overall Satisfaction
    100 %
    Magento 1: I love it
    Thomas from France
    This is a very good extension, I recommand it !
  48. Overall Satisfaction
    100 %
    Magento 1: A Great Extension
    Craig from Yandina Creek, Australia
    We have been using this extension for a long time and it has definitely helped our business.
  49. Overall Satisfaction
    100 %
    Magento 1: Great extension with many features
    Eliyahu from Southfield, United States
    Great extension with many features
  50. Overall Satisfaction
    100 %
    Magento 1: Great extension with many features
    Eliyahu from Southfield, United States
    Great extension with many features
  51. Overall Satisfaction
    100 %
    good extension
    freddy from Homestead, United States
    good extension for follow up email for review request and abandoned cart. support was great.
  52. Overall Satisfaction
    100 %
    Magento 1: Works great
    Kacih from Netherlands
    Exactly what we needed! The support team is great and very friendly staff members. The extension works out of the box.
  53. Overall Satisfaction
    100 %
    Magento 1: Better than others email marketing provider
    xavier from La Landec, France
    The best feature is :
    You keep your data and you can do what you want with. You don't need to pay every month.
    Thumb up.
  54. Overall Satisfaction
    100 %
    Magento 1: I love this :)
    Marek from Chełmno, Poland
    It's great extension which give me many capabilities in selling and sending email to my clients.
    The technical support is great, quickly resolve my problems.
  55. Overall Satisfaction
    100 %
    Magento 1: Email follow-up
    Winston from Newport News, United States
    Another solid Extension by Mirasvit! Very pleased with their work and support. Great company to work with.
  56. Overall Satisfaction
    100 %
    Magento 1: Great module for automating email
    Sergei from Te Awamutu, New Zealand
    The visual editor is fantastic. nothing like it in other modules. Works very well..
  57. Overall Satisfaction
    100 %
    Magento 1: Better than competition
    Matt from Gdańsk, Poland
    Marvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.
  58. Overall Satisfaction
    100 %
    Magento 1: Decrease my bounce
    Eduardo from Brazil
    Really helps by automatizing the following up emails and decreases the soft bounce from some e-mails servers
  59. Overall Satisfaction
    100 %
    Magento 1: The best
    Cledson from Petrolina, Brazil
    Woow. The best. Increase sales and reviews.
  60. Overall Satisfaction
    100 %
    Magento 1: Excellent Follow Up Emails!!!
    Paulo from Uberlândia, Brazil
    Hello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.
  61. Overall Satisfaction
    100 %
    Magento 1: Great!
    Alex from Berlin, Germany
    Great extension! Very happy with our choice!
  62. Overall Satisfaction
    100 %
    Magento 1: Amazing, this extension pays for itself.
    Michael from Vancouver, Canada
    This extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
    In one month this extension paid for itself.
    The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
    Could be the most useful magento extension we have added to our store.
  63. Overall Satisfaction
    100 %
    Magento 1: A MUST HAVE for all Magento store owner.
    Budiono from Jakarta, Indonesia
    Since I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!
  64. Overall Satisfaction
    100 %
    Magento 1: Good product
    Vinay from Mumbai, India
    Liked it very much
  65. Overall Satisfaction
    100 %
    Magento 1: Great extension!
    Gökhan from Bad Vilbel, Germany
    Great extension and super Support. I love this company and his extensions.
  66. Overall Satisfaction
    100 %
    Magento 1: Great Product
    Shabaka from Gerrards Cross, United Kingdom
    Great product and company will use again.
  67. Overall Satisfaction
    100 %
    Magento 1: Can't get better
    Sudheer from Mumbai, India
    Mirasvit is been the best extension provider for us. They give amazing support. We have no easily setup automated marketing mails to our customers based on their behavior.
  68. Overall Satisfaction
    100 %
    Magento 1: Exactly what we were looking for.
    axtore from Wilmington, United States
    We like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.
  69. Overall Satisfaction
    100 %
    Magento 1: This is a MUST HAVE!
    Yang from Xi'an, China
    This is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!
  70. Overall Satisfaction
    100 %
    You got it, another hit!
    Wladimir from United States
    I'm amazed at Mirasvit's offerings (Sphinx search, Rewards program for instance) are all all such examples. This one again "reminds" customers of past orders and invokes more customer interaction. A great tool for repeat sales. Good job Mirasvit!
  71. Overall Satisfaction
    100 %
    Awesome Features along with outstanding Customer Service!
    Viktor from Steinbach, Canada
    What can be felt, not always can be expressed in words, but I will try my best!

    1. I bought almost all existing extensions for M2, while offered a very generous discount from a Sales Rep. Then, as all of us know, all the miracles stop right there, but not with these guys.

    2. Installed the extensions, and as it usually happens, problems did not wait so long to arise on my horizon.

    3. No fear, help is near... that is my personal Slogan... and found out the same attitude from Mirasvit guys. I asked for help, and it was near. I reported PHP7 and other compatibility issues, and a fix was ready in a blink of an eye. I asked for features improvements and suggested new features, and these came in a matter of a few days.

    4. Features pack on the extensions is very reach, and these guys are always open to any sound improvements on their extensions.

    5. Extensions updates are done via composer, so no manual uploads and unzips on every update release. That makes all my updates as easy like a snap of a finger,.. 10 seconds and I am all set.

    P.S. In the end of the day I feel happy to be a respected customer of Mirasvit. I am hooked on this valuable M2 Solutions Provider. My $$$ spent on the extensions are secure... I feel like a part of the Team. I highly recommend Mirasvit to anyone who is seeking peace of mind and stable future for his/her Online Business.
  72. Overall Satisfaction
    100 %
    Magento 1: Great for collecting reviews
    Mark from United Kingdom
    We used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.
  73. Overall Satisfaction
    100 %
    Magento 1: Amazing features
    Nick from Groningen, Netherlands
    Great extension with amazing features. We can create truly awesome emails to send to our customers.
  74. Overall Satisfaction
    100 %
    Magento 1: Awesome, really generates more sales
    Raymond from Apeldoorn, Netherlands
    Works exactly as advertised, easy to install
  75. Overall Satisfaction
    100 %
    Magento 1: Great Extension
    Joseph from United States
    It saved so much time for us and brought more sales.
  76. Overall Satisfaction
    100 %
    Magento 1: Excellent!
    Hashid from Bengaluru, India
    Great concept from Mirasvit! I love the cart restore button which auto logs in the customer with his cart items populated. Thank you!
  77. Overall Satisfaction
    100 %
    Magento 1: Works great
    Bojan from Mantinge, Netherlands
    Just with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!
  78. Overall Satisfaction
    100 %
    Magento 1: Great extension
    Ivan from Nicosia, Cyprus
    Great and easy to use extension.
  79. Overall Satisfaction
    100 %
    Magento 1: Great
    Haim from Canton, United States
    If you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
    We did it and the response and increase in sales has been amazing.
    Great job by Mirasvit once again!
  80. Overall Satisfaction
    100 %
    Magento 1: Fantastic job!
    Filipe from Martigny-Croix, Switzerland
    Really really great extension! The best for us!
  81. Overall Satisfaction
    100 %
    Magento 1: Very useful
    Tatsuro from Takasagocho-takasemachi, Japan
    This extension grabs the name and email of customers, so you can send the abandoned cart emails to customers who stop the checkout process and don't create an account.
  82. Overall Satisfaction
    100 %
    Magento 1: Great Extension
    Miguel from Hollywood, United States
    I already installed and I will absolutely recommend this extension.
    This will increase your seals if you do a good job with your email follow up promotion.
  83. Overall Satisfaction
    100 %
    Magento 1: Great ROI
    Christoph from Germany
    This module had an ROI of approx. 2 days in our shop - thank you very much for this great piece of software!
  84. Overall Satisfaction
    100 %
    Magento 1: Increase your sales and client loyalty
    Vadim from Kiev, Ukraine
    Thanks Mirasvit for this great module! With this solution, we have received a few additional sales for a short time, this investment quickly pays for itself.
  85. Overall Satisfaction
    100 %
    Magento 1: great extension
    Ghio from Echtenerbrug, Netherlands
    does what it say it does!
  86. Overall Satisfaction
    100 %
    Magento 1: formally known as the email trigger suite!!
    Yakesh from India
    EXCELLENT auto email responses
  87. Overall Satisfaction
    100 %
    Magento 1: Great Extension, Great support.
    Svilen from Barcelona, Spain
    Just updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.
  88. Overall Satisfaction
    100 %
    Magento 1: Good extension
    Jeff from Auckland, New Zealand
    It gives us an opportunity to create another touch point with customer.
  89. Overall Satisfaction
    100 %
    Magento 1: Nothing short of amazing
    Boluwatife from Aurora, United States
    Great extension. Love you guys at Mirasvit for providing this!
  90. Overall Satisfaction
    80 %
    Magento 1: Very complete, little technical
    SN from Amsterdam, Netherlands
    Very complete and smart setup of FUE. Good work. and
  91. Overall Satisfaction
    100 %
    Magento 1: Mirasvit is great!!
    Peter from Germany
    We are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.

    The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
    When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.

    Our customer is happy, we're happy, everything is great!

    Thank you!!!!
  92. Overall Satisfaction
    100 %
    Magento 1: Good product
    Mallesh from Smyrna, United States
    This product has helped to automate several of events which is helping us to increase the conversions and as well increasing the returning customers rate
  93. Overall Satisfaction
    100 %
    Magento 1: Needed this!
    MA from Maidstone, United Kingdom
    Needed something like this, which will send follow up emails. After installation there were some problems but mirasvit fixed them promptly.

    We gave an idea to include a new feature, after implementing that it will be even better!
  94. Overall Satisfaction
    80 %
    Magento 1: Very useful
    Matej from Grize, Slovenia
    We just started to use it and it looks very promising. Very useful extension!
  95. Overall Satisfaction
    100 %
    Magento 1: Third time purchasing module
    Anže from Slovenia
    As headline said this is the third time I'm purchasing this module and reason is that it works great and it boost our sales.
  96. Overall Satisfaction
    100 %
    Magento 1: Great Extension
    Neal from Dubai, United Arab Emirates
    The followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.
  97. Overall Satisfaction
    100 %
    Magento 1: Great Tool
    altdev from Thousand Oaks, United States
    This extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
    I can see this as an excellent tool for driving customers back to your store.
  98. Overall Satisfaction
    100 %
    Magento 1: Solid and stable extension
    László from Budapest, Hungary
    We have this extension now already for 1 years on our site and it has been working excellent and without any issues
  99. Overall Satisfaction
    100 %
    Magento 1: Great way to retain customers and gain lost orders
    David from Saint Paul, United States
    We use this extension to retain our customers, get reviews, and convince potential clients to order.
  100. Overall Satisfaction
    100 %
    Magento 1: Great Extension!
    albert from Pineda de Mar, Spain
    This extension works as expected. Great costumer support.
  101. Overall Satisfaction
    100 %
    Magento 1: Enterprise Features for Community Edition
    Sven from Dortmund, Germany
    This extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.
  102. Overall Satisfaction
    100 %
    Magento 1: Great module for great price
    Nastja from Slovenia
    I highly recommend buying this module because it is working really great.
  103. Overall Satisfaction
    100 %
    Magento 1: Great extension
    Robert from Oppegard, Norway
    Really good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.
  104. Overall Satisfaction
    80 %
    Magento 1: Works perfectly
    Agnieszka from Krakow, Poland
    Even the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.
  105. Overall Satisfaction
    100 %
    Magento 1: Fantastic!
    Xander from United States
    A must have extension. Saves alot of work! Support is excelent and fast. Recommended.
  106. Overall Satisfaction
    100 %
    Magento 1: Extension really very useful and that works very well.
    Pietro from Pordenone, Italy
    Extension really very useful and that works very well.
    We are very happy to have purchased. Technical support is excellent.
  107. Overall Satisfaction
    100 %
    Magento 1: Very nice
    JGH from Groningen, Netherlands
    I have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.
  108. Overall Satisfaction
    100 %
    Magento 1: Just what i wanted
    George from United States
    excellent product!
  109. Overall Satisfaction
    100 %
    Magento 1: best follow up extension you can buy
    imbait from United States
    I have already bought 2 other follow up extensions from other developers.
    both also have after bugfix try from support does not work with 1.8.1 on my custom store.
    the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
    Thanks again to Alexander :)
  110. Overall Satisfaction
    100 %
    Magento 1: Absolutly great support team!!
    Filipe from United States
    Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
    And they send you an email with all the detailed changes!

    One word: PERFECT
  111. Overall Satisfaction
    100 %
    Magento 1: excellent
    turgay from United States
    I bought 6 modules mirasvit is absolutely no problem, all is working great, very clean code
  112. Overall Satisfaction
    100 %
    Magento 1: Love the flexibility
    Daniel from United States
    This extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.
  113. Overall Satisfaction
    100 %
    Magento 1: Great product with huge potential
    Lance from United States
    I love the product, the support team is quick and extremely effecient.

    The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.

    Would be useful if we could have input on the development roadmap.

    Good job guys
  114. Overall Satisfaction
    100 %
    Magento 1: Nice Extension
    dotsquaresltd from United States
    I'm using Magento C 1.8. It looks great! and provides nice support.
  115. Overall Satisfaction
    100 %
    Magento 1: весьма неплохо
    Vadym from United States
    в события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
    и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
  116. Overall Satisfaction
    100 %
    Magento 1: Very professional support
    Romain from United States
    the support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...
  117. Overall Satisfaction
    100 %
    Magento 1: Very interested
    snh from United States
    Looks similar to other I have seen. ;)

    But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.
  118. Overall Satisfaction
    100 %
    Magento 1: Perfect!
    Bruno from United States
    The extension works very well, the support is great!
    Solves all the problems of Magento's email!

The Follow Up Email for Magento 2 is compatible with:

Magento 2 Community Edition (CE)2.0.* - 2.3.*
Magento 2 Enterprise Edition (EE)2.0.* - 2.3.*
Magento 2 Cloud+
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Refund Policy

All customers can request a refund during 30 days after purchase of our software, if customer think that our software is not suitable for any reason. To request refund, customer must remove all copies of our software from its store, servers, computers, email, etc and confirm by email such removal. After receiving a request we will proceed refund within 3 business days.

If request for refund is received after 30 days after purchase, it will be rejected. Cost of installation and customization services are not refundable.

Support and bug fixing

Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs, which were found in our software. We can solve only the bugs directly related to or caused by our extension. Those bugs must be reproduced on fresh Magento installation without any 3rd party plugins. We will solve that bugs in order of our development plan. 

We don’t do any type of custom work and we have a right to reject a support request if the issue is store-specific (cannot be reproduced on the fresh Magento installation without any 3rd party plugins).

Mirasvit will not be liable to you for any damages (including any loss of profits/saving, or incidental or consequential) related to our support service caused to you, your information and your business.

Software updates

Mirasvit offers free lifetime updates if they areavaliable. Updates are limited to the Magento version branch (1.x.x or 2.x.x). Customer can download an update and install it by himself. If support period is expired, can’t solve any possible problems with our software during or after updating. Mirasvit does not guarantee that it will release updates for any product.