Magento 2 Store Credit and Refund Extension
Store Credit & Refund Extension covers and automates most of your store activities, related to customers’ Credits and Refunds. This reliable and powerful solution allows you to get more satisfied clients and put your service to a new level. Convert refunds and exchanges into Credits and save your time and money!
- Launch credit programs in your store
- Convert refunds into new purchases
- Save time and money by skipping several steps in the refunding process
- Use the extension during an exchange process
- PWA Ready / GraphQL Support
We will install the extension in your store and configure it for your requirements
Simply the most powerful solution for Credits & Refunds!
Magento 2 Store Credit & Refund Extension allows you to make your customers more satisfied and, therefore, receive more orders in your online shop.
Our solution lets you convert customer refunds into store Credits. For example, a customer requests to return the items he/she bought and get their money back. This process can take some time: your employee should spend some time registering the refund, then a customer should wait for some (usually undefined) time to get their money back, pay transaction commission, etc. So, everybody loses in this situation. But time is money!
Use Magento 2 Store Credit & Refund Extension and open a Credit program for your store! With our solution, you can convert refunds or exchanges into Credits within seconds and save your company money.
For example, your customer wants money refunded, and you can deposit that money into the customer’s account from your store! It’s a good alternative! A satisfied customer may use their credit to pay for the next purchase.
One of the most outstanding features of the Magento 2 Store Credit extension is that you can give the customer any amount of credit (as a gift, for example), and he/she can use all credit at one time. So, if a client makes a purchase for $100 and they have $100 Credit. Therefore, they can use their credit points to pay for the order! All credits will be debited in just one click!
Launch Credit programs for your online shop using Store Credit & Refund Extension!
10 advantages you get with Store Credit & Refund Extension
- Launch Credit programs for your store and make your store stand out among competitors.
- Save your time and money by skipping several steps in the process of money refund.
- Convert refunds into new purchase processes using our solution.
- Get an intuitive customer interface and a simple interface for administration.
- Create custom Credits manually.
- Keep returning customers satisfied with our extension by saving their time and money.
- Showing care for your customers by saving their time.
- Use the extension during an exchange process. Customers can pay the price difference using their credit account in your store.
- Appreciate your customers giving by them thank-you Credits.
- Give your customers the freedom to manage their refunds and exchanges using our extensions RMA + Store Credit & Refund!
Transparent History for Customers
Your customer can check their Credit's Transactions history in the Store Credit menu in their account.
Every transaction, either debit or credit, is displayed with short comments to remind them of details.
Customers also can receive email notification about credit transactions in case they subscribe.
Easy way to use Store Credits
Every customer can use credits to pay for purchases.
If a customer has some credit in their Store Credit account, the credit amount can be taken off during checkout. All the customer needs to do is click "Use Store Credit"!
The full amount of credit will be debited at once. Therefore, the Total of the current purchase will be reduced (including all taxes and shipping fees).
Simple credits managing interface
You can reward, appreciate, or even offer an apology to your customers using our Store Credit & Refund solutions.
A simple back-end interface allows you to add new credit transactions manually whenever you need it.
For example, you created a lottery or contest in your store. So, there are some winners which you have to reward. Using Store Credit extension for Magento 2, you can add a new transaction in the back-end and give the winners their gift certificates represented in credits.
Keep your customers coming back and increase sales!
Refund Credits in Credit Memo
Store Credit Magento 2 extension allows you (as a store administrator) to set the amount of credit to refund to Store Credit right in the Credit Memo.
For example, a customer purchased for $500. Then, he wanted to return all items and get their money back. Our solution provides you with a partial refund to Store Credit: creating a Credit Memo, you can refund the desired amount to the customer's store credit if you agree.
Besides, it is very convenient to discuss any transaction changes in the interface of our extension's RMA (Return Merchandise Authorization) or Helpdesk.
Add Funds to Store Credit
The Store Credit & Refund extension allows your customers to add funds to their Store Credit Account.
This awesome feature lets your store's returning clients save their time and money by purchasing credit ahead.
For example, a customer purchases some Credit. Then they search for some items in your store but then decide to come back a bit later to order. They already have money for their future order in the Store Credit. So the next time, this customer saves time during checkout using the Credits directly from their account.
Take care of your customers and save their time and money with Store Credit!
Flexibility with managing options
Store Credit & Refund Extension gives you an enterprise set of flexible options for editing every customer's card.
For example, you can:
- add credits for certain users
- view customer balance and transactions of each customer
- turn email notifications about credit balance changing on
- use credit while creating an order in the administration panel
- add credit while creating a credit memo in the administration panel
- use global balances or separated balance for each store currency
- set store credit to apply order for order (before/after taxes, shipping, etc.)
Send Credits to a Friend
Store Credit & Refund solution allows your customers to share any credit balance he owns with a friend. This client-oriented feature encourages friends to start shopping in your store and automatically become your new customers.
All your client needs to do is to fill out the simple form with three obligatory fields:
- friend's email address
- amount of credit to share with their friend (can not exceed the amount on the account)
- a short message to inform the friend about the purpose of those credits
In that way, you minimize the time and effort spent on refunds and provide a flexible customer retention strategy.
Store credit in Magento 2 easily, update credit balance quickly, and encourage customers to make more purchases in your online store. If you need help with the Magento 2 Store Credit and Refund extension, Mirasvit team is ready to help you.
Definitely something a shop needs!
Thank you Mirasvit!
1) Top notch customer service and technical support
2) Extensions work without breaking
We will buy more extensions from Mirasvit. 100% recommended.
Also, quite easy to customise on checkout to make it more visible and understandable to customers (withough showing if people have no credit)
The solidity of the extensions, flexible support and the "free access to Magento 2" offer - when others reissue their extensions at 3x costs of the magento1 one! - makes me all the more likely to pick mirasvit in priority in the future
The whole refund process got much easier and simpler thanks to this extension!
1. I bought almost all existing extensions for M2, while offered a very generous discount from a Sales Rep. Then, as all of us know, all the miracles stop right there, but not with these guys.
2. Installed the extensions, and as it usually happens, problems did not wait so long to arise on my horizon.
3. No fear, help is near... that is my personal Slogan... and found out the same attitude from Mirasvit guys. I asked for help, and it was near. I reported PHP7 and other compatibility issues, and a fix was ready in a blink of an eye. I asked for features improvements and suggested new features, and these came in a matter of a few days.
4. Features pack on the extensions is very reach, and these guys are always open to any sound improvements on their extensions.
5. Extensions updates are done via composer, so no manual uploads and unzips on every update release. That makes all my updates as easy like a snap of a finger,.. 10 seconds and I am all set.
P.S. In the end of the day I feel happy to be a respected customer of Mirasvit. I am hooked on this valuable M2 Solutions Provider. My $$$ spent on the extensions are secure... I feel like a part of the Team. I highly recommend Mirasvit to anyone who is seeking peace of mind and stable future for his/her Online Business.
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You can customize extensions according to your needs and requirements.
Module is easy to install and easy to upgrade, just follow step by step our user guide.
No core modifications. Just copy extension files to store root directory.