Magento Follow Up Extension bestseller magento extension

Trigger messages have proven to be a reliable tool of email marketing with a very high rate of response and conversion. Follow Up Email can bring up to 40% of the total income that you receive through the email distribution.

Buy this extension now and upgrade to Magento 2 for Free later!

Extension Demos
Pick a quick tutorial to learn about various aspects of this extension

Top 5 Reasons to choose Magento Follow Up Email by Mirasvit

  • Powerful and flexible email editor

    Editing without limitations. You can include to email any block, text, order information, coupon etc

  • Analytics & insights

    Not just clicks. Our extension can track number of readers, clicks, placed orders and new reviews.

  • Flexible Rules

    Send emails only to relevant customers. You can send emails depending on purchased products, customer group, order attributes.

  • Easy to get started

    Get set up within minutes and start making your customers happy.

  • A cost-effective solution

    There are no annual or monthly fees, just purchase and use.

Some companies do not want to annoy their customers, and so distribute mailings once a month. Some companies would like to send emails to the customers much more often, but they do not have the resources to prepare high-quality emails weekly. With this extension, you will not lose the huge potential of email marketing.

The extension allows you to solve the following tasks:

  • to remind the customer of an abandoned cart (magento abandoned cart email)
  • to cross-sell based on the shopping cart or previous sales
  • to remind yourself of old customers who have not visited your site for a long time
  • to offer a discount (coupon code)
  • to remind customers to re-order (for example, if you sell consumables)
  • to wish them a birthday or other celebration
  • to automate emails with tracking information, after a change of order status New
  • to maintain good a relationship with customers, to increase their loyalty
  • to turn potential customers into buyers

Upon the occurrence of an event (making order, change of order status, abandoned cart, etc.), the extension automatically generates a chain of emails to be sent to the customer during a certain period, thereby reminding the customer of your store, their order, cart, bought products, etc. Before sending the letter, the extension analyzes the previous activity of the customer based on rules (opening letters, go to the link, making orders, number of reviews). Depending on this criteria, it can change the message chain.

Improve Conversation Rate

  • Track and send emails to visitors who abandon a checkout

    Extension tracks all shopping carts and can send follow-ups to customers or unregistered visitors who abandoned their shopping carts.

    Extension automatically captures (using ajax) a customer's name and email address on all store pages (checkout, newsletter, registration form etc)

  • Restore a customer's shopping cart just by one click with a direct link in the email

  • Auto-login customers by clicking on any link in an email

Sell more and build customer loyalty

  • Ask review (Review Reminder Email)

    After some time, the extension can automatically send ask review emails after purchase.

    Additionally you can configure mail-chain with few messages, if a customer does not place a review after the first email.

  • A winback message

    After some time, the extension can send a winback message to customers who did not visit the store.

  • A product recommendation

    Extension can send product recommendation emails based on previous customer purchases.

  • Wish customers a Happy Birthday

  • Ability to integrate coupons in email

    You can specify what shipping rule relates with email and the extension will automatically generate a unique coupon code for each email with the ability to set up an expiration date fro the coupon

Analyze the efficiency and improve your emails

With Follow-Up Email, you can easily track your email marketing performance and improve it.

  • Performance statistics for email marketing Must Have

    • Track number of placed orders or reviews by clicking on the emailed link
    • Track number of visits by clicking on the emailed link
    • Track number of readers (visitors who open emails)
  • Ability to integrate Google Analytics tracking

  • Detailed statistics by each company / trigger

For Administrators

  • Extended set of events

    Email chain can be triggered and cancelled by one of these events:

    • Customer

      • Customer Logged In
      • New customer signup
      • Customer birthday
      • Customer activity
      • Customer subscribed to newsletter
    • Order

      • Order obtained new status
      • Order obtained '###' status
    • Shopping cart

      • Abandoned Shopping Cart
      • Product price was changed
    • Wishlist

      • Product was added to Wishlist
      • Wishlist shared

    additionally you can add your own events without changing the extension

  • Flexible rules and conditions

    Ability to specify additional rules for the start and stop of a trigger:

    magento email extension
    • Customer

      • Group
      • Lifetime sales
      • Number of reviews
      • Number of orders
      • Subscription status
    • Shopping cart

      • Total quantity of products
      • Total count of products
      • Subtotal
      • Product(s)
      • Category of products
    • Order

      • Total quantity of products
      • Total count of products
      • Grand Total
      • Product(s)
      • Category of products
  • Intuitive email builder

    Extension provides wysiwyg email editor. Also, the extension includes a few common magento email templates.

  • Ability to import templates from MailChimp to Magento Follow Up Email extension

  • Ability to set the trigger’s period of activity

    magento send follow up
  • Ability to specify a delay in sending mails to days, hours, or minutes

  • Ability to specify different coupons for different items of the chain

  • Ability to display additional Related Products, Associated Products, Upsells of Products

  • Ability to view the sent mails

  • Ability to view the queue of mails to be send

  • Ability to generate email for past events

  • Ability to specify a SMTP server to send mails

  • Sandbox mode

    If sandbox mode is enabled, all mails are sent to the test email

Additional Features

  • Direct link to unsubscribe inside the email
  • Direct link to view the email inside the browser (not display correctly? View in browser)
  • Rapidly going from the mail to the store with automatic authorization
See it in action!
Pick a quick tutorial to learn about various aspects of this extension
Customer Reviews (96)
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You're reviewing:Follow Up Email
Your Rating
  1. Overall Satisfaction
    80 %
    Works Great!
    Thrive from United States
    This extension has done everything it's promised, will be using it in Magento 2. Mirasvit has stood behind this product 100% including a free upgrade! The only issue is that it allows PHP directly in the templating engine.
  2. Overall Satisfaction
    100 %
    Works great
    Passy from South Africa
    We always buy from Mirasvit as the code is the best and the support is great too.
  3. Overall Satisfaction
    100 %
    Increase your revenue
    Jack from Cerklje ob Krki, Slovenia
    This extension will increase your conversion rate. At least it did for me... ;)
  4. Overall Satisfaction
    100 %
    Fantastic must have tool!
    Izzy from Zwolle, Netherlands
    Can't work without it
  5. Overall Satisfaction
    100 %
    Great Extension
    Dan from Ashqelon, Israel
    Allows easy follow up with customers under pre-defined rules using prefefined email chains. Great for both pre and after sale communication.
  6. Overall Satisfaction
    100 %
    great service
    ajebo from Lagos, Nigeria
    number 1 magento plugin provider
  7. Overall Satisfaction
    100 %
    Very great module for contacting clients
    Ard from Piatra Neamţ, Romania
    We use the module for many follow-ups
  8. Overall Satisfaction
    100 %
    indispensabile estensione per recuperare clienti ed ordini
    giuseppe from Terlizzi, Italy
    davvero ottima estensione, la uso e mi trovo molto bene, suggerita..!
  9. Overall Satisfaction
    100 %
    Solid Follow Up
    Scott from Wilmington, United States
    Very dependable solution for closing sales on interested customers. Robust rule set.
  10. Overall Satisfaction
    100 %
    Great for convertions
    Mike from Echtenerbrug, Netherlands
    We use the build in campagnes to get more reviews and orders. Works great
  11. Overall Satisfaction
    100 %
    One of the best follow up extension
    Motomotors from Budapest, Hungary
    Its a must have plugin
  12. Overall Satisfaction
    100 %
    Excellent extension
    Catalin from Râmnicu Vâlcea, Romania
    Follow up email is a great extension that is working fine, like they say. Support was essential. They helped me till extension worked fine on my website. I recommand. Thank you.
  13. Overall Satisfaction
    100 %
    непогана штука
    Vadym from Ghaziabad, India
    непогана штука. Я її юзав у випадку, коли в мене людина купувала бензопилку - пропонував швиденько добрати масло і т.п. Спрацьовувало непогано. Єдиний мінус - не можна було послати листи тим, хто оформляв замовлення раніше.
  14. Overall Satisfaction
    100 %
    Very Good
    Amit from Pune, India
    Does a lot more than similar extensions on the market. I only need to see whether it captures email by ajax, and if it does that now, or in future releases, this would be absolutely top of the hill. It's great even now, for the kind of features it has (not restricted to only abandoned cart, which is a huge plus)
  15. Overall Satisfaction
    100 %
    By far the best
    Abhishek from Gwalior, India
    This follow-up email is by far the best marketing extension we have found till now. We have checked many follow-up emails and all those were lacking in one or another or so many features which Mirasvit has. Bang on Mirasvit, you nailed it in follow up email extension.
  16. Overall Satisfaction
    100 %
    Love this extension
    Tom from Kenosha, United States
    Extension is well put together. Love that it already comes with templates so its pretty much ready to use right away! No Problems with the extension!
  17. Overall Satisfaction
    100 %
    Work Great
    Steven from Ontario, United States
    Work Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.
  18. Overall Satisfaction
    100 %
    works great
    Brandon from Olathe, United States
    works great
  19. Overall Satisfaction
    80 %
    Exactly functional
    Joao from Piedade, Brazil
    The module works perfectly and has met all my expectations generating smart emails with very positive results!
  20. Overall Satisfaction
    100 %
    Never been easier to make more money
    Gzim from Vejen Municipality, Denmark
    First of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.

    We used the extensions for 2 things:

    To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.

    Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.
  21. Overall Satisfaction
    80 %
    Good option in emails
    Fashoop from Querétaro City, Mexico
    A very useful extension for sending emails of important events that become a sale more.

    The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problems
  22. Overall Satisfaction
    100 %
    the Best extension
    Chris from Lake Forest, United States
    easy to instacll it
  23. Overall Satisfaction
    100 %
    Best marketing tool
    Alex from Barcelona, Spain
    Since we added the module to our shop the number of client reviews increased by 200%, we have used similar solutions, but no one has the value of this one.

    Keep the good work!!
  24. Overall Satisfaction
    100 %
    Very useful
    Esteban from Barcelona, Spain
    I recommend it. Really easy to use and the support time was very kind and helpful.
  25. Overall Satisfaction
    100 %
    8 for extension, 9 for professional support, missing 1 pls strive for perfection ;)
    Mario from Hung Hom, Hong Kong
    8 for extension, 9 for professional support, missing 1 please always strive for perfection ;)

    Extenstion bought:
    Full Page Cache 10/10 (load time from 14 sec to 5 sec)
    Follow Up Email 8/10
    Reward Points 8/10
    Help Desk 8/10
    Product Questions 7/10
    Sphinx Search Ultimate 9/10
    Product Labels 7/10
  26. Overall Satisfaction
    100 %
    Awesome extension.
    Roman from Cheb, Czechia
    I love it and my customers too.
    The Mirasvit support was great as always.
    I feel stupid that I didn´t buy this extension before, it saves so much time and money.
  27. Overall Satisfaction
    100 %
    Erkan from Brackley, United Kingdom
    Incredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
    Thank you guys.
  28. Overall Satisfaction
    100 %
    I love it
    Thomas from France
    This is a very good extension, I recommand it !
  29. Overall Satisfaction
    100 %
    A Great Extension
    Craig from Yandina Creek, Australia
    We have been using this extension for a long time and it has definitely helped our business.
  30. Overall Satisfaction
    100 %
    Great extension with many features
    Eliyahu from Southfield, United States
    Great extension with many features
  31. Overall Satisfaction
    100 %
    Great extension with many features
    Eliyahu from Southfield, United States
    Great extension with many features
  32. Overall Satisfaction
    100 %
    Works great
    Kacih from Netherlands
    Exactly what we needed! The support team is great and very friendly staff members. The extension works out of the box.
  33. Overall Satisfaction
    100 %
    Better than others email marketing provider
    xavier from La Landec, France
    The best feature is :
    You keep your data and you can do what you want with. You don't need to pay every month.
    Thumb up.
  34. Overall Satisfaction
    100 %
    I love this :)
    Marek from Chełmno, Poland
    It's great extension which give me many capabilities in selling and sending email to my clients.
    The technical support is great, quickly resolve my problems.
  35. Overall Satisfaction
    100 %
    Email follow-up
    Winston from Newport News, United States
    Another solid Extension by Mirasvit! Very pleased with their work and support. Great company to work with.
  36. Overall Satisfaction
    100 %
    Great module for automating email
    Sergei from Te Awamutu, New Zealand
    The visual editor is fantastic. nothing like it in other modules. Works very well..
  37. Overall Satisfaction
    100 %
    Better than competition
    Matt from Gdańsk, Poland
    Marvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.
  38. Overall Satisfaction
    100 %
    Decrease my bounce
    Eduardo from Brazil
    Really helps by automatizing the following up emails and decreases the soft bounce from some e-mails servers
  39. Overall Satisfaction
    100 %
    The best
    Cledson from Petrolina, Brazil
    Woow. The best. Increase sales and reviews.
  40. Overall Satisfaction
    100 %
    Excellent Follow Up Emails!!!
    Paulo from Uberlândia, Brazil
    Hello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.
  41. Overall Satisfaction
    100 %
    Alex from Berlin, Germany
    Great extension! Very happy with our choice!
  42. Overall Satisfaction
    100 %
    Amazing, this extension pays for itself.
    Michael from Vancouver, Canada
    This extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
    In one month this extension paid for itself.
    The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
    Could be the most useful magento extension we have added to our store.
  43. Overall Satisfaction
    100 %
    A MUST HAVE for all Magento store owner.
    Budiono from Jakarta, Indonesia
    Since I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!
  44. Overall Satisfaction
    100 %
    Good product
    Vinay from Mumbai, India
    Liked it very much
  45. Overall Satisfaction
    100 %
    Great extension!
    Gökhan from Bad Vilbel, Germany
    Great extension and super Support. I love this company and his extensions.
  46. Overall Satisfaction
    100 %
    Great Product
    Shabaka from Gerrards Cross, United Kingdom
    Great product and company will use again.
  47. Overall Satisfaction
    100 %
    Can't get better
    Sudheer from Mumbai, India
    Mirasvit is been the best extension provider for us. They give amazing support. We have no easily setup automated marketing mails to our customers based on their behavior.
  48. Overall Satisfaction
    100 %
    Exactly what we were looking for.
    axtore from Wilmington, United States
    We like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.
  49. Overall Satisfaction
    100 %
    This is a MUST HAVE!
    Yang from Xi'an, China
    This is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!
  50. Overall Satisfaction
    100 %
    Great for collecting reviews
    Mark from United Kingdom
    We used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.
  51. Overall Satisfaction
    100 %
    Amazing features
    Nick from Groningen, Netherlands
    Great extension with amazing features. We can create truly awesome emails to send to our customers.
  52. Overall Satisfaction
    100 %
    Awesome, really generates more sales
    Raymond from Apeldoorn, Netherlands
    Works exactly as advertised, easy to install
  53. Overall Satisfaction
    100 %
    Great Extension
    Joseph from United States
    It saved so much time for us and brought more sales.
  54. Overall Satisfaction
    100 %
    Hashid from Bengaluru, India
    Great concept from Mirasvit! I love the cart restore button which auto logs in the customer with his cart items populated. Thank you!
  55. Overall Satisfaction
    100 %
    Works great
    Bojan from Mantinge, Netherlands
    Just with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!
  56. Overall Satisfaction
    100 %
    Great extension
    Ivan from Nicosia, Cyprus
    Great and easy to use extension.
  57. Overall Satisfaction
    100 %
    Haim from Canton, United States
    If you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
    We did it and the response and increase in sales has been amazing.
    Great job by Mirasvit once again!
  58. Overall Satisfaction
    100 %
    Fantastic job!
    Filipe from Martigny-Croix, Switzerland
    Really really great extension! The best for us!
  59. Overall Satisfaction
    100 %
    Very useful
    Tatsuro from Takasagocho-takasemachi, Japan
    This extension grabs the name and email of customers, so you can send the abandoned cart emails to customers who stop the checkout process and don't create an account.
  60. Overall Satisfaction
    100 %
    Great Extension
    Miguel from Hollywood, United States
    I already installed and I will absolutely recommend this extension.
    This will increase your seals if you do a good job with your email follow up promotion.
  61. Overall Satisfaction
    100 %
    Great ROI
    Christoph from Germany
    This module had an ROI of approx. 2 days in our shop - thank you very much for this great piece of software!
  62. Overall Satisfaction
    100 %
    Increase your sales and client loyalty
    Vadim from Kiev, Ukraine
    Thanks Mirasvit for this great module! With this solution, we have received a few additional sales for a short time, this investment quickly pays for itself.
  63. Overall Satisfaction
    100 %
    great extension
    Ghio from Echtenerbrug, Netherlands
    does what it say it does!
  64. Overall Satisfaction
    100 %
    formally known as the email trigger suite!!
    Yakesh from India
    EXCELLENT auto email responses
  65. Overall Satisfaction
    100 %
    Great Extension, Great support.
    Svilen from Barcelona, Spain
    Just updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.
  66. Overall Satisfaction
    100 %
    Good extension
    Jeff from Auckland, New Zealand
    It gives us an opportunity to create another touch point with customer.
  67. Overall Satisfaction
    100 %
    Nothing short of amazing
    Boluwatife from Aurora, United States
    Great extension. Love you guys at Mirasvit for providing this!
  68. Overall Satisfaction
    80 %
    Very complete, little technical
    SN from Amsterdam, Netherlands
    Very complete and smart setup of FUE. Good work. and
  69. Overall Satisfaction
    100 %
    Mirasvit is great!!
    Peter from Germany
    We are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.

    The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
    When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.

    Our customer is happy, we're happy, everything is great!

    Thank you!!!!
  70. Overall Satisfaction
    100 %
    Good product
    Mallesh from Smyrna, United States
    This product has helped to automate several of events which is helping us to increase the conversions and as well increasing the returning customers rate
  71. Overall Satisfaction
    100 %
    Needed this!
    MA from Maidstone, United Kingdom
    Needed something like this, which will send follow up emails. After installation there were some problems but mirasvit fixed them promptly.

    We gave an idea to include a new feature, after implementing that it will be even better!
  72. Overall Satisfaction
    80 %
    Very useful
    Matej from Grize, Slovenia
    We just started to use it and it looks very promising. Very useful extension!
  73. Overall Satisfaction
    100 %
    Third time purchasing module
    Anže from Slovenia
    As headline said this is the third time I'm purchasing this module and reason is that it works great and it boost our sales.
  74. Overall Satisfaction
    100 %
    Great Extension
    Neal from Dubai, United Arab Emirates
    The followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.
  75. Overall Satisfaction
    100 %
    Great Tool
    altdev from Thousand Oaks, United States
    This extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
    I can see this as an excellent tool for driving customers back to your store.
  76. Overall Satisfaction
    100 %
    Solid and stable extension
    László from Budapest, Hungary
    We have this extension now already for 1 years on our site and it has been working excellent and without any issues
  77. Overall Satisfaction
    100 %
    Great way to retain customers and gain lost orders
    David from Saint Paul, United States
    We use this extension to retain our customers, get reviews, and convince potential clients to order.
  78. Overall Satisfaction
    100 %
    Great Extension!
    albert from Pineda de Mar, Spain
    This extension works as expected. Great costumer support.
  79. Overall Satisfaction
    100 %
    Enterprise Features for Community Edition
    Sven from Dortmund, Germany
    This extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.
  80. Overall Satisfaction
    100 %
    Great module for great price
    Nastja from Slovenia
    I highly recommend buying this module because it is working really great.
  81. Overall Satisfaction
    100 %
    Great extension
    Robert from Oppegard, Norway
    Really good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.
  82. Overall Satisfaction
    80 %
    Works perfectly
    Agnieszka from Krakow, Poland
    Even the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.
  83. Overall Satisfaction
    100 %
    Xander from United States
    A must have extension. Saves alot of work! Support is excelent and fast. Recommended.
  84. Overall Satisfaction
    100 %
    Extension really very useful and that works very well.
    Pietro from Pordenone, Italy
    Extension really very useful and that works very well.
    We are very happy to have purchased. Technical support is excellent.
  85. Overall Satisfaction
    100 %
    Very nice
    JGH from Groningen, Netherlands
    I have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.
  86. Overall Satisfaction
    100 %
    Just what i wanted
    George from United States
    excellent product!
  87. Overall Satisfaction
    100 %
    best follow up extension you can buy
    imbait from United States
    I have already bought 2 other follow up extensions from other developers.
    both also have after bugfix try from support does not work with 1.8.1 on my custom store.
    the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
    Thanks again to Alexander :)
  88. Overall Satisfaction
    100 %
    Absolutly great support team!!
    Filipe from United States
    Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
    And they send you an email with all the detailed changes!

    One word: PERFECT
  89. Overall Satisfaction
    100 %
    turgay from United States
    I bought 6 modules mirasvit is absolutely no problem, all is working great, very clean code
  90. Overall Satisfaction
    100 %
    Love the flexibility
    Daniel from United States
    This extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.
  91. Overall Satisfaction
    100 %
    Great product with huge potential
    Lance from United States
    I love the product, the support team is quick and extremely effecient.

    The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.

    Would be useful if we could have input on the development roadmap.

    Good job guys
  92. Overall Satisfaction
    100 %
    Nice Extension
    dotsquaresltd from United States
    I'm using Magento C 1.8. It looks great! and provides nice support.
  93. Overall Satisfaction
    100 %
    весьма неплохо
    Vadym from United States
    в события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
    и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
  94. Overall Satisfaction
    100 %
    Very professional support
    Romain from United States
    the support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...
  95. Overall Satisfaction
    100 %
    Very interested
    snh from United States
    Looks similar to other I have seen. ;)

    But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.
  96. Overall Satisfaction
    100 %
    Bruno from United States
    The extension works very well, the support is great!
    Solves all the problems of Magento's email!

The Follow Up Email is compatible with:

Magento Community Edition (CE)1.4.1 - 1.9.4
Magento Enterprise Edition (EE)1.10 - 1.14.2
Refund Policy

All customers can request a refund during 30 days after purchase of our software, if customer think that our software is not suitable for any reason. To request refund, customer must remove all copies of our software from its store, servers, computers, email, etc and confirm by email such removal. After receiving a request we will proceed refund within 3 business days.

If request for refund is received after 30 days after purchase, it will be rejected. Cost of installation and customization services are not refundable.

Support and bug fixing

Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs, which were found in our software. We can solve only the bugs directly related to or caused by our extension. Those bugs must be reproduced on fresh Magento installation without any 3rd party plugins. We will solve that bugs in order of our development plan. 

We don’t do any type of custom work and we have a right to reject a support request if the issue is store-specific (cannot be reproduced on the fresh Magento installation without any 3rd party plugins).

Mirasvit will not be liable to you for any damages (including any loss of profits/saving, or incidental or consequential) related to our support service caused to you, your information and your business.

Software updates

Mirasvit offers free lifetime updates if they areavaliable. Updates are limited to the Magento version branch (1.x.x or 2.x.x). Customer can download an update and install it by himself. If support period is expired, can’t solve any possible problems with our software during or after updating. Mirasvit does not guarantee that it will release updates for any product.