Shipping Restrictions

Get a well-developed shipping policy set up in your store. Adapt delivery methods available in your store to your business and regulatory requirements. Provide customers with optimal delivery methods based on order and cart attributes, and shipping location.

Adding a shipping restriction rule

In your the Magento admin panel sidebar, find the Stores button. Click on it and select Shipping Restrictions.


Add a new restriction rule using the button Add New Restriction.

When adding a new shipping restriction rule, put in general information such as the name of the rule. Select delivery carriers and their shipping methods for which this rule is applied. Activate the rule execution.


Type a notification in the field Restriction message for the customers to be informed on the unavailability of the specified shipping methods. Leave the field blank to hide those shipping methods on a checkout page without any notice.


Setting restriction conditions

In the section Applying Conditions, you can configure restiction rules based on the cart attributes:

  • Subtotal

  • Subtotal excluding tax

  • Total items quantity

  • Total order weight

  • Payment method

  • Shipping method

  • Shipping postcode

  • Shipping region

  • Shipping state/province

  • Shipping country

You can also create use a product attribute combination and product sub-selection as conditions for the rule.


Use extra conditions such as day of the week, time of the day, and Shipping Area.

Example 1 To create a rule which is applied when there is 1 item in the cart and the customer makes an order on Wednesday, add the following conditions:

  • Total items quantity is 1

  • Day of week is Wednesday

Example 2 To restrict a shipping method for single porcelain item of 50 kilograms, make a new rule and specify the following conditions:

  • Total Weight is 50

  • Product attribute combination:

    • Material contains porcelain

Setting rule visibility

Shipping restriction rules can be applied to store views and customer groups. You can check multiple store views and user groups.


Shipping Area

Shipping Area is an extra condition you can apply to the shipping restriction rule. This option allows you to spend less time creating identical restriction conditions for deliveries to different locations. Group a number of geographical shipping zones as one.

In your Magento admin panel, find the Stores button in the Magento admin panel sidebar. Click on it and select Shipping Area.


Press the button Add New Shipping Area to create a new one. Set the name for this area and activate it.


Set Applying Conditions for this area, for example the shipping postcode, region, country, etc.

You can use the created Shipping Area as an extra condition for shipping restriction rules.