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How to create spending rules

Spending rules determine how customers can redeem their reward points for discounts during the checkout process. By setting up spending rules, you allow customers to convert their points into monetary discounts, enhancing their shopping experience and encouraging repeat purchases.

Follow these steps to create a spending rule:

  1. Navigate to Marketing -> Rewards Points -> Spending Rules.

  2. Click the Add New button.

  3. Fill in the General Information section.

  4. Press Save and Continue button.

  5. In Conditions section set up conditions for when the rule can be applied. Leave blank to allow the rule to apply in all situations.

  6. In Tiers section configure how points are converted into discounts.

  7. Press Save button to finish creating the rule.

Examples of spending rules​

There are examples of the most common spending rules.

For every 10 points give a $1 discount

The customer will get a $1 discount for every 10 points spent.

  • Is Active: Yes
  • Customer Groups: All
  • Conditions: None
  • Actions:
    • For each spent X points: 10
    • Customer receives Y discount: 1
For Retailer Customer Group: for every 10 points give a $5 discount

Only users from the Retailer Customer Group can get this discount.

  • Is Active: Yes
  • Customer Groups: Retailer
  • Conditions: None
  • Actions:
    • For each spent X points: 10
    • Customer receives Y discount: 5
Apply the rule for only 4 specified products and every 10 points give a $1 discount

Customer will get a $1 discount for every 10 points spent, but only for products with SKU: 24-MB01, 24-UG01, MH01-L-Black, MJ04-L-Purple.

  • Is Active: Yes
  • Customer Groups: All
  • Conditions: None
  • Actions:
    • If ALL of these conditions are TRUE:
      • SKU is one of 4-MB01, 24-UG01, MH01-L-Black, MJ04-L-Purple
    • For each spent X points: 10
    • Customer receives Y discount: 1
Restrict use if less than 100 points and do not allow to use it for more than 30% of order cost

The customer will get a $1 discount for every 10 points spent. But the minimum number of points which they can use in the Shopping Cart is 100 points. Also, they can't use more than 30% of the order cost.

  • Is Active: Yes
  • Customer Groups: All
  • Conditions: None
  • Actions:
    • For each spent X points: 10
    • Customer receives Y discount: 1
    • Spend minimum: 100
    • Spend maximum: 30%