How to create a credit product

Credit products are a powerful tool that allows customers to deposit or refill funds in their Store Credit balance, enabling flexible payments and loyalty-driven purchases.

Creating a credit product

To create a credit product, follow these steps:

1. Navigate to Products -> Catalog and create a new Credit product (refer to the screenshot below).
2. Fill in the standard product details, such as Product name, SKU, and Quantity.
3. Assign the product to the appropriate categories for better visibility.
4. In the Credit price options section, select the Price type. There are three available options:

   • Single: creates a fixed-price product where customers can deposit a specific amount into their Store Credit balance. It includes:

     

     Single price option

     • Price options: can be either fixed or percent.
     • Price: the amount a customer must pay to receive the Store Credit. If set to fixed, the customer pays exactly that amount. If percent is selected, this field represents a percentage of the credits value.
     • Credits: the amount of store credit that will be added to the customer's balance upon order completion.

   • Fixed: creates a configurable product with predefined deposit values. Each option functions similarly to the single price type but allows customers to choose from preset values.

     

     Fixed price options

   • Range: creates a dynamic-price product where customers can set their deposit amount within a specified range. Additional settings include:

     

     Range price options

     • Price: defines the conversion rate per 1 credit.
     • Min credit amount: the minimum amount a customer can deposit.
     • Max credit amount: the maximum amount a customer can deposit.
5. Save the product and ensure it is enabled for purchasing.

After you create a Credit product, customers will be able to replenish their balance by purchasing the product on your store.

Credit product

tip

It's a good practice to create a separate category for credit products. This will help you manage them more efficiently and keep your product catalog organized. To set this up, navigate to Products -> Categories and create a new category specifically for your credit products.

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Creating a refill virtual product

Unlike Credit products, which associate a specific price with the deposit, a Refill virtual product allows customers to transfer the full purchase amount into their Store Credit balance without predefined pricing. This is ideal for stores offering open-value deposits.

Only one refill virtual product can exist in the store.

To create a refill virtual product:

1. Go to Products -> Catalog and click Add New -> Virtual Product.

2. Fill in the necessary product details, ensuring the following values:

   

   Refill credit

   • SKU: CREDIT
   • Price: 0
   • Tax class: None

3. In the Customizable options section, create deposit options that act as vouchers. For a detailed guide, refer to this section in the Magento 2 manual.

4. Save the product and make it available for purchase.

After you create a Refill virtual product, customers will be able to replenish their balance through their account in the Store credit tab.

Refill credit

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Credit product examples

Credit product that deposits $50 for a fee of $20

In this setup, the customer will pay $70, and $50 will be added to their Store Credit balance after the order is completed.

To configure this, create a credit product with the following settings:

• Credit price options:
  • Price type: Single
  • Price options: Fixed
  • Price: 70
  • Credits: 50

Credit product that allows customers to deposit between $100 and $400 with a 20% fee

Here, the customer pays $10 for every $8 added to their Store Credit balance.

To configure this, create a credit product with the following settings:

• Credit price options:
  • Price type: Range
  • Price: 1.2
  • Min credit amount: 100
  • Max credit amount: 400

Set of vouchers for depositing $100, $200, and $300

The customer can select a voucher from a dropdown menu, and upon order completion, the entire purchase amount will be credited to their Store Credit balance.

To configure this, create a refill virtual product and set up the Customizable options as follows:

• Option properties:
  • Option title: Vouchers
  • Option type: Drop-down
  • Required: Yes
• Option 1:
  • Title: $100 Voucher
  • Price: 100
  • Price type: Fixed
  • SKU: CREDIT-100
• Option 2:
  • Title: $200 Voucher
  • Price: 200
  • Price type: Fixed
  • SKU: CREDIT-200
• Option 3:
  • Title: $300 Voucher
  • Price: 300
  • Price type: Fixed
  • SKU: CREDIT-300