Store Credit & Refund for Magento 2

Get more satisfied clients by converting refunds and exchanges into Store Credits.

The Store Credit & Refund Extension covers and automates most of your store activities that relate to customers’ Credits and Refunds.

Elevate your customer service to a whole new level and save yourself time and money.

  • Launch credit programs in your store
  • Convert refunds into new purchases
  • Save time and money by skipping several steps in the refunding process
  • Use the extension during an exchange process
  • PWA Ready / GraphQL Support
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Feature Highlights



Refunding a purchased item requires time for paperwork, and it costs money to pay a transaction commission on refund. Ultimately, everyone loses in this situation.



Use the Store Credit extension to make refunds in seconds by issuing an in-store Credit in the sum of the refund. Save your store money and satisfy customer needs.

What benefits Store Credit & Refund brings to your store

Save money on refunds
Save money on refunds
Reduce Manual Work
Speed up customer service
Customers use credits for buying
Let customers buy with credits

Store Credit & Refund main features

  • Refund in seconds with credits
  • Give credits based on the user's currency
  • Partial or full refund in credits
  • Gift credits to customers
  • Customers can buy credits
  • Credits can be sent between customers

Refund Credits in Credit Memo

magento 2 refund to credit

The Store Credit Magento 2 extension allows you (as a store administrator) to set the amount of credit to refund into the Store's Credit right in the Credit Memo.

For example, a customer has purchased a set of items worth $500, but later decides he or she wants to return all the items bought and get a refund.

Our solution provides you with a partial refund Magento to Store Credit: by creating a Credit Memo, you can refund the desired amount into the customer's store credit.

What's more, it is very convenient to discuss any transaction changes in the interface of our extension's RMA (Return Merchandise Authorization) or Helpdesk.

Easy way to use Store Credits

magento 2 refund to credit

Every customer can use credits to pay for purchases.

If a customer has some credit in their Store Credit account, the credit amount can be utilized during checkout. All the customer has to do is to click on "Use Store Credit"!

The full amount of credit will be debited at once. Therefore, the Total of the current purchase will be reduced (including all taxes and shipping fees).

Enterprise Set of Managing Options

The Store Credit & Refund Extension gives you an astonishingly flexible set of options for editing every customer's credit balance.

You are able to:

managing options
  • add credits for certain users
  • view each customer's balance and a list of their transactions
  • turn on email notifications about credit balance changing
  • use credit while creating an order in the administration panel
  • add credit while creating a credit memo in the administration panel
  • use global balances or a separated balance for each store currency
  • set the store's credit to apply order for order (before/after taxes, shipping, etc.)

Customers Can Add Credits to Their Account

magento 2

The Store Credit & Refund Extension allows your customers to add funds to their Store Credit Account.

This awesome feature lets your returning customers save time and money by purchasing credits in advance.

They will be able to use Credits for their future purchases, saving time during checkout.

Customers Can Send Credits to a Friend

store credit magento

Your customers can easily persuade their friends to shop in your store. They can send credits available in their accounts to friends.

All you need to do is to specify your friend's email address and the amount of credits you wish to share. Additionally, a short message can be added.

Transparent History for Customers

Transparent History for Customers

Your customers can check their Credit Transaction history in the Store's Credit menu in their account.

Every transaction, either debit or credit, is displayed with a short set of comments to remind customers of the necessary details.

Customers can also receive email notifications about their credit transactions once they subscribe.

See it in action!
Pick a quick tutorial to learn about various aspects of this extension
Customer Reviews 35
Write Your Own Review
Your Rating
Very nice extension and Supports
Mohammed  from United States
Very nice extension and Supports
Great Extension.
JC  from United States
We run a backorder and custom order site for thousands of products.
If you need a solution for store credit this is it.
Must have feature as Wallet Balance
Jayesh  from Ahmedabad, India
The extension is super cool, it’s easy to set up and manage. Best thing is that we can return money in customer wallet balance in most of the cases. I am very satisfied using it. Worth Purchase.
Store Credits, You dont lose customers
InkStoreUSA  from Cliffside Park, United States
You can easily convert refunds into new purchases. You can save time and money by skipping several steps in the refunding process. Highly recommended extension.
Excellent plugin
Refaey  from Bisha, Saudi Arabia
Is giving me all the facilities to support my customers
Make easy return as Wallet balance
Very efficient
Ébano  from Marília, Brazil
Very good and it integrated to the affiliate module. Awesome!
Installed also: Affiliate M2Help Desk MX M2
Good Module with Potential
Max  from Arlington, United States
To date I purchased 3 Mirasvit modules and have formed positive outlook. As I found typical with Mirasvit products, coding feels high-quality, and special attention is given to the UI completeness and look. Please keep this trend! The module feels organic with the base Magento 2 store. I gave this Credit & Refund module 4 stars because I believe this module falls behind a bit other similarly-priced Mirasvit modules in terms of features. The credit part is decent and powerful, and the refund part may benefit an enhancement roadmap such as conditional refunds. A decent baseline at the moment, and hope continued development brings more to the table. After all, this is the idea behind annual subscription.
Nice Extension
Eric  from Burnaby, Canada
I used this for my furniture store. nice and helpful extension while need add credit for small refund
Very Nice Extension
John  from Central, Hong Kong
ready to use, easy to implement
Awesome Module
Xubee  from Durban, South Africa
we face some issues initially but we sort out by ourselves and its working perfect for us. Thanks.
Useful Extension - Excellent Support
MJoraid  from Frisco, United States
Useful extension to give customers the freedom to buy whatever they want. I already have a Reward extension and a Gift Card extension, so with this Store Credit extension, our store feels competent and full of features. I had issues getting the extension working automatically so I contacted the support and they were very helpful. The extension is working smoothly. Thank you.
Must have extension
Karl  from Sittard, Netherlands
Great addition to manage store credit for our customers.
Definitely something a shop needs!
Keylime  from Panama City, Panama
Another great extension done by Mirasvit
Works for most part
Angie  from Barrington, United States
Have trouble getting the credit calculation correct initially. Support helped and it works for most part.
Great Extension!
wrc  from Istanbul, Turkey
Great extension great support and features. So far all works very well.
Thank you Mirasvit!
Finally good store credit
from Brisbane, Australia
Good extension for store credit with full refund option and buying store credit.
Perfect for Order Changes
K730  from Melbourne, Australia
We have a lot of repeat and return customers, some of them may order 12 line items in different quantities, if we are missing any or they need to change an order this make the whole process much simpler. You can now simply modify the original order by returning selected items to store credit, generate a new order with different items and apply the existing credit against that order. This extensions is super useful.
Alternative to refund
Sam  from Northwich, United Kingdom
Having the ability to offer a customer store credit rather than a refund has been a really good option for us. We will often go above and beyond when it comes to things like returns, and when a return is requested outside our normal returns policy we often offer a store credit as a way to please the customer. We also give a small credit on customers birthdays as a thank you and customers have appreciated that. Highly configurable extension and worth the money.
Easy to use, work like a charm!
LamboPlace  from Subang Jaya, Malaysia
As always, Mirasvit gives us peace of mind when coming to features and stability. We use it as the wallet in our marketplace to offer customers to keep and use their store credit.

Store Credit & Refund
Allan  from Shepperton, United Kingdom
great extension great support and features. So far all works very well.
Great One
JD  from Kumbalgama, Sri Lanka
Sort out the issues with Refunds and credits easily.
Great extension
Tom  from Kenosha, United States
Another great extension from these guys. Works as it should. Their extension always work great out of the box. Works as it should when you refund the customer which some other companies that make this extension doesn’t do so well with. Thanks!
Magento 1: Works perfect without breaking the website
RTC  from Auckland, New Zealand
We are based in New Zealand and purchased couple of extensions from these guys. So many great reasons to purchase any extensions from them.

1) Top notch customer service and technical support
2) Extensions work without breaking

We will buy more extensions from Mirasvit. 100% recommended.
Magento 1: True moneymaker
Gzim  from Aabenraa, Denmark
We extended our return policy to more days, but after 14 they could only get store credit, combined with the plugin RMA from them, it's a piece of take. What took us 10 minutes per order before, we spend 1/6 of the time now.

Magento 1: Great Extension
Yanev  from Queens, United States
Great extension. but wish there was a way to delete credits or modify amounts of credits issued.
Installed also: Advanced Product Feeds M2
Stephen  from United Kingdom
Very helpful plugin, did exactly what I thought it would do based on the description. It has saved me a lot of development time! Thanks
Great but missing one great thing
Henry  from Altamonte Springs, United States
This overall is a must have M2 extension IMO and has great support and features. So far all works very well. Only thing missing and I requested was to make credit units a virtual priduct to buy to add to your account. Competitors already have this a long time and so if Mirisvit adds...they can move to a 5 :)
Magento 1: Easy to understand credit extension
Joelle  from Bristol, United Kingdom
It works fine and my query about disabling emails (while I did an initial set up through customers with known credit) was quickly answered with an option added

Also, quite easy to customise on checkout to make it more visible and understandable to customers (withough showing if people have no credit)

The solidity of the extensions, flexible support and the "free access to Magento 2" offer - when others reissue their extensions at 3x costs of the magento1 one! - makes me all the more likely to pick mirasvit in priority in the future
Magento 1: Good
Bert  from Cilegon, Indonesia
Some issues with the tax calculation. But that was quickly fix by Mirasvit Team.
Magento 1: Good Stuff!
Milosz  from Springfield, United States
Nothing can beat Mirasvit - simply the best.

The whole refund process got much easier and simpler thanks to this extension!
Awesome Features along with outstanding Customer Service!
Viktor  from Winnipeg, Canada
What can be felt, not always can be expressed in words, but I will try my best!

1. I bought almost all existing extensions for M2, while offered a very generous discount from a Sales Rep. Then, as all of us know, all the miracles stop right there, but not with these guys.

2. Installed the extensions, and as it usually happens, problems did not wait so long to arise on my horizon.

3. No fear, help is near... that is my personal Slogan... and found out the same attitude from Mirasvit guys. I asked for help, and it was near. I reported PHP7 and other compatibility issues, and a fix was ready in a blink of an eye. I asked for features improvements and suggested new features, and these came in a matter of a few days.

4. Features pack on the extensions is very reach, and these guys are always open to any sound improvements on their extensions.

5. Extensions updates are done via composer, so no manual uploads and unzips on every update release. That makes all my updates as easy like a snap of a finger,.. 10 seconds and I am all set.

P.S. In the end of the day I feel happy to be a respected customer of Mirasvit. I am hooked on this valuable M2 Solutions Provider. My $$$ spent on the extensions are secure... I feel like a part of the Team. I highly recommend Mirasvit to anyone who is seeking peace of mind and stable future for his/her Online Business.
Magento 1: Great Solution For Saving The Sale!
Josh  from Saint Augustine, United States
We get a lot of returns in our industry.. Needed a fix for saving sales and better managing exchanges. This was a perfect fit. This allows us to have the leverage over clients by providing store credit instead of refund, keeping the money in our account is what it is all about:-)@!!!
Magento 1: This was the one thing...
Christoph  from Altentreptow, Germany
...missing in Magento CE that kept it from being perfect - with the Store Credit Extension it really is. Thank you guys!
Magento 1: Simple to use
ethan  from Savannah, United States
great extension that covers a lot of scenarios. Had some compatibility issue with Rewards extension. Support team was able to resolve it quickly. The extension is very easy to use.
Magento 1: Great extension with excellent support
Alexander  from Kazincbarcika, Hungary
Great extension that fills a gap in Magento's CE functionality.
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Frequently asked questions

Why is the Store Credit & Refund extension for Magento 2 considered the most powerful solution for Credits and Refunds?

The Magento 2 Store Credit & Refund Extension allows you to better satisfy your customers, helping you receive more orders in your online shop.

Our solution lets you convert a customer's refunds into store Credits. For example, a customer requests a return of certain items that they purchased, and wants a full refund. This process can take considerable time: your team needs to spend some time registering the Magento refund, then the customer needs to wait for some more (usually an undefined period of) time to get their money back, pay a transaction commission, etc. Ultimately, everybody loses in this situation - remember, time is money!

Use the Store Credit Magento extension and open a Credit program for your store with our solution; you can convert a Magento refund online into store credits within seconds and save your company money.

For example, if your customer wants money refunded, you can deposit that money into the customer's account right in your store - it's just that easy! A satisfied customer is more motivated to use their credit to pay for their next purchase.

One of the most outstanding features of the Magento Store Credit extension is that you can give the customer any amount of credit (as a gift, for example), and he or she can use their credits all at once. So, if a client makes a purchase of $100, they have $100 Credit. Therefore, they can use their credit points to pay for the order. All credits will be debited in just a click

Launch Credit programs for your online shop using Store Credit & Refund Extension.

What are the main 10 advantages you get with the Store Credit & Refund Extension?

The Store Credit & Refund Extension provides many advantages for a Magento 2 store. Here is a list of the most prominent of them:

  • Launch Credit programs for your store and make it stand out among the competitors.
  • Save time and money by skipping several steps in the money refund process.
  • Convert refunds into new purchase processes using our solution.
  • Get an intuitive customer interface and a simple interface for the administrator.
  • Create custom Credits manually.
  • Keep returning customers satisfied with our extension by saving them time and money.
  • Show your customers that you care by saving them time.
  • Use the extension during an exchange process. Customers can pay the price difference using their credit account in your store.
  • Show your customers appreciation by giving them some thank-you Credits.
  • Give your customers the freedom to manage their refunds and exchanges by using our extensions RMA + Store Credit & Refund!

Is it hard to use Store Credits?

Every customer can use credits to pay for purchases. If a customer has some credit in their Store Credit account, the credit amount can be utilized during checkout. All the customer has to do is click on "Use Store Credit"!

The full amount of credit will be debited at once. Therefore, the Total of the current purchase will be reduced (including all taxes and shipping fees).

How hard will it be to master an admin interface of the Store Credit & Refund extension?

Out module provides a simple credit managing interface. You can reward, express appreciation, or even offer an apology to your customers using our Store Credit & Refund solutions.

A simple backend interface allows you to add new credit transactions manually whenever you need it.

For example, imagine you have created a lottery or promo in your store, which means there are some winners which you have to reward.

Using our Store Credit extension for Magento 2, you can add a new transaction in the backend to give the winners their gift certificates represented in credits.

Keep your customers coming back and increase sales!

What are the options for giving store credit based on the user's country?

There may be a necessity to assign different store credit values in accordance with the currency of the country the shopper is from. Our Store Credit & Refund module provides multicurrency support for each store. It presents two possible scenarios on how to work with multicurrency credit transactions.

The first scenario is to use in-store currency converting. For example, the store admin can create a credit transaction for a customer in US dollars, the customer can spend it in a Euro currency which is corresponding to the store view he or she is using. The value for each currency is calculated according to the currency rates configured in the store.

The second scenario is to create credit transactions in a specific currency. The store admin is allowed to create transactions in the required currency.

How can your Magento 2 store benefit from sending credits to a friend?

The Store Credit & Refund solution allows your customers to share any credit balance he or she owns with a friend. This client-oriented feature encourages friends to start shopping in your store and automatically become your new customers.

All that your client needs to do in order to send credits from his or her own account to a friend is to fill out a simple form. This form has only three obligatory fields:

  • friend's email address
  • amount of credit to share with their friend (can not exceed the amount on the account)
  • a short message to inform friends about the purpose of those credits

In this way, you minimize the time and effort spent on refunds and provide a flexible customer retention strategy.

Store credit in Magento 2 updates credit balance easily and encourages customers to make more purchases in your online store. If you need help with the Magento 2 Store Credit and Refund extension, Mirasvit's team is ready to help you.

Does this extension give us the ability to process multiple credit memos?

The Magento refund extension gives you the ability to use the Store Credit funds in the store, but the Credit Memo is provided by the default Magento, so it is possible to create multiple credit memos according to the Magento functionality and make a full or partial refund Magento provides to different payment systems including the Store Credit customer account.

Does the store credit provided by the module have an expiration date?

The Store Credit funds do not have an expiration date as these are real money on a customer's account that are simply displayed in the Store Credit section of their account at the store.

The work logic of the module can be changed by modifying its core files. Mirasvit provides an unobfuscated source code for its products, and allows for customizing extensions according to the needs and requirements of its extension buyers. However, the company does not provide such a service, and recommends that you use help from its partners.

Why does the Store Credit module apply taxes and how can it provide store credit without a tax?

The Store Credit funds are handled as real money that belongs to the customer, therefore the relevant taxes are also applied to these funds. In case you don't need to apply a tax to the discounted items, you may use our module Reward Points which is available in the extensions store, and provide your customer with in-store bonus points that don't fall under tax requirements.

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Updates and support prolongation - $89
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One year FREE support
One year FREE updates
30 days money back guarantee
Compatible with:
Community: 2.3.* - 2.4.6
Enterprise: 2.3.* - 2.4.6
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30-days money back guarantee. If you are not satisfied with our extension’s performance for any reason, we provide a full refund.

Constant improvements and upgrades

We constantly add new features to all our modules, and are always interested in hearing your opinion and implementing your suggested features in our future developments.

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We provide an expanded user guide for every aspect of our extension, so you can find answers for all your burning questions.

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The Module is easy to install and upgrade, just follow our step-by-step user guide.

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No core modifications. Just use the composer or copy the extension’s files to the root directory of your store.