Store Credit & Refund for Magento 2

Store Credit & Refund Extension covers and automates most of your store activities that relate to customers’ Credits and Refunds. This reliable and powerful solution allows you to get more satisfied clients and elevate your service to a whole new level. Convert refunds and exchanges into Credits and save yourself time and money!

  • Launch credit programs in your store
  • Convert refunds into new purchases
  • Save time and money by skipping several steps in the refunding process
  • Use the extension during an exchange process
  • PWA Ready / GraphQL Support
free installation
Free Installation

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Feature Highlights

Simply the most powerful solution for Credits & Refunds!

Magento 2 Store Credit & Refund Extension allows you to make your customers more satisfied and, therefore, makes you receive more orders in your online shop.

Our solution lets you convert a customer's refunds into store Credits. For example, a customer requests a return of certain items that they purchased, and wishes to get back their money. This process can take some time: your team should spend some time registering the refunds, then the customer needs to wait for some (usually undefined period of) time to get their money back, pay transaction commission, etc. Ultimately, everybody loses in this situation — remember, time is money!

Use Magento 2 Store Credit & Refund Extension and open a Credit program for your store! With our solution, you can convert refunds into Credits within seconds and save your company money.

For example, if your customer wants money refunded, you can deposit that money into the customer’s account right in your store — it's just that easy! A satisfied customer is more motivated to use their credit to pay for their next purchase.

One of the most outstanding features of the Magento 2 Store Credit extension is that you can give the customer any amount of credit (as a gift, for example), and he or she can use all their credits all at once. So, if a client makes a purchase of $100, they have $100 Credit. Therefore, they can use their credit points to pay for the order! All credits will be debited in just a click!

Launch Credit programs for your online shop using Store Credit & Refund Extension!

10 advantages you get with Store Credit & Refund Extension

  • Launch Credit programs for your store and make your store stand out among competitors.
  • Save time and money by skipping several steps in the money refund process.
  • Convert refunds into new purchase processes using our solution.
  • Get an intuitive customer interface and a simple interface for administration.
  • Create custom Credits manually.
  • Keep returning customers satisfied with our extension by saving their time and money.
  • Show your customers care by saving them time.
  • Use the extension during an exchange process. Customers can pay the price difference using their credit account in your store.
  • Appreciate your customers by giving them some thank-you Credits.
  • Give your customers the freedom to manage their refunds and exchange by using our extensions RMA + Store Credit & Refund!

Transparent History for Customers

magento 2 customer balance

Your customers can check their Credit Transaction history in the Store's Credit menu in their account.

Every transaction, either debit or credit, is displayed with a short set of comments to remind them of details.

Customers also can receive email notifications about their credit transactions once they subscribe.

Easy way to use Store Credits

magento 2 store credit

Every customer can use credits to pay for purchases.

If a customer has some credit in their Store Credit account, the credit amount can be utilized during checkout. All the customer has to do is to click on "Use Store Credit"!

The full amount of credit will be debited at once. Therefore, the Total of the current purchase will be reduced (including all taxes and shipping fees).

magento 2 store credit

Simple credits managing interface

store credit customer credit

You can reward, express appreciation, or even offer an apology to your customers using our Store Credit & Refund solutions.

A simple backend interface allows you to add new credit transactions manually whenever you need it.

For example, imagine you have created a lottery or promo in your store, which means there are some winners which you have to reward. Using our Store Credit extension for Magento 2, you can add a new transaction in the backend to give the winners their gift certificates represented in credits.

Keep your customers coming back and increase sales!

Refund Credits in Credit Memo

magento 2 refund to credit

Store Credit Magento 2 extension allows you (as a store administrator) to set the amount of credit to refund into the Store's Credit right in the Credit Memo.

For example, a customer has purchased some items worth $500, but later decides they want to return all the items bought and get a refund. Our solution provides you with a partial refund to Store Credit: by creating a Credit Memo, you can refund the desired amount into the customer's store credit if you agree.

What's more, it is very convenient to discuss any transaction changes in the interface of our extension's RMA (Return Merchandise Authorization) or Helpdesk.

Add Funds to Store Credit

magento 2 refill credit balance

The Store Credit & Refund Extension allows your customers to add funds to their Store Credit Account.

This awesome feature lets your returning customers save time and money by purchasing credits ahead.

For example, a customer purchases some Credit. Next, they search for items in your store but then decide to order the items at a later time. They already have money for their future order in the Store Credit, meaning that for the next transaction, this customer saves time during checkout using the Credits directly from their account.

Take care of your customers and save them time and money with Store Credit!

Flexibility with managing options

Store Credit & Refund Extension gives you an enterprise set of flexible options for editing every customer's card.

For example, you can:

  • add credits for certain users
  • view customers' balance and a list of transactions of each customer
  • turn on email notifications about credit balance changing
  • use credit while creating an order in the administration panel
  • add credit while creating a credit memo in the administration panel
  • use global balances or separated balance for each store currency
  • set store's credit to apply order for order (before/after taxes, shipping, etc.)

Send Credits to a Friend

magento 2 credit to friend

The Store Credit & Refund solution allows your customers to share any credit balance he or she owns with a friend. This client-oriented feature encourages friends to start shopping in your store and automatically become your new customers.

All your client needs to do is to fill out this simple form with three obligatory fields:

  • friend's email address
  • amount of credit to share with their friend (can not exceed the amount on the account)
  • a short message to inform friends about the purpose of those credits

In this way, you minimize the time and effort spent on refunds and provide a flexible customer retention strategy.

Store credit in Magento 2 updates credit balance easily and encourages customers to make more purchases in your online store. If you need help with the Magento 2 Store Credit and Refund extension, Mirasvit's team is ready to help you.

See it in action!
Pick a quick tutorial to learn about various aspects of this extension
Customer Reviews 26
Write Your Own Review
Your Rating
Awesome Module
Xubee  from Bryanston, South Africa
we face some issues initially but we sort out by ourselves and its working perfect for us. Thanks.
Useful Extension - Excellent Support
MJoraid  from Frisco, United States
Useful extension to give customers the freedom to buy whatever they want. I already have a Reward extension and a Gift Card extension, so with this Store Credit extension, our store feels competent and full of features. I had issues getting the extension working automatically so I contacted the support and they were very helpful. The extension is working smoothly. Thank you.
Must have extension
Karl  from Sittard, Netherlands
Great addition to manage store credit for our customers.
Definitely something a shop needs!
Keylime  from Panama
Another great extension done by Mirasvit
Works for most part
Angie  from Barrington, United States
Have trouble getting the credit calculation correct initially. Support helped and it works for most part.
Great Extension!
wrc  from Antalya, Turkey
Great extension great support and features. So far all works very well.
Thank you Mirasvit!
Finally good store credit
from Melbourne, Australia
Good extension for store credit with full refund option and buying store credit.
Perfect for Order Changes
K730  from Melbourne, Australia
We have a lot of repeat and return customers, some of them may order 12 line items in different quantities, if we are missing any or they need to change an order this make the whole process much simpler. You can now simply modify the original order by returning selected items to store credit, generate a new order with different items and apply the existing credit against that order. This extensions is super useful.
Alternative to refund
Sam  from Portsmouth, United Kingdom
Having the ability to offer a customer store credit rather than a refund has been a really good option for us. We will often go above and beyond when it comes to things like returns, and when a return is requested outside our normal returns policy we often offer a store credit as a way to please the customer. We also give a small credit on customers birthdays as a thank you and customers have appreciated that. Highly configurable extension and worth the money.
Easy to use, work like a charm!
LamboPlace  from Kuala Lumpur, Malaysia
As always, Mirasvit gives us peace of mind when coming to features and stability. We use it as the wallet in our marketplace to offer customers to keep and use their store credit.

Store Credit & Refund
Allan  from Shepperton, United Kingdom
great extension great support and features. So far all works very well.
Great One
JD  from Colombo, Sri Lanka
Sort out the issues with Refunds and credits easily.
Great extension
Tom  from Kenosha, United States
Another great extension from these guys. Works as it should. Their extension always work great out of the box. Works as it should when you refund the customer which some other companies that make this extension doesn’t do so well with. Thanks!
Magento 1: Works perfect without breaking the website
RTC  from Auckland, New Zealand
We are based in New Zealand and purchased couple of extensions from these guys. So many great reasons to purchase any extensions from them.

1) Top notch customer service and technical support
2) Extensions work without breaking

We will buy more extensions from Mirasvit. 100% recommended.
Magento 1: True moneymaker
Gzim  from Vejen Municipality, Denmark
We extended our return policy to more days, but after 14 they could only get store credit, combined with the plugin RMA from them, it's a piece of take. What took us 10 minutes per order before, we spend 1/6 of the time now.

Magento 1: Great Extension
Yanev  from Far Rockaway, United States
Great extension. but wish there was a way to delete credits or modify amounts of credits issued.
Installed also: Advanced Product Feeds M2
Stephen  from United Kingdom
Very helpful plugin, did exactly what I thought it would do based on the description. It has saved me a lot of development time! Thanks
Great but missing one great thing
Henry  from Longwood, United States
This overall is a must have M2 extension IMO and has great support and features. So far all works very well. Only thing missing and I requested was to make credit units a virtual priduct to buy to add to your account. Competitors already have this a long time and so if Mirisvit adds...they can move to a 5 :)
Magento 1: Easy to understand credit extension
Joelle  from Shipley, United Kingdom
It works fine and my query about disabling emails (while I did an initial set up through customers with known credit) was quickly answered with an option added

Also, quite easy to customise on checkout to make it more visible and understandable to customers (withough showing if people have no credit)

The solidity of the extensions, flexible support and the "free access to Magento 2" offer - when others reissue their extensions at 3x costs of the magento1 one! - makes me all the more likely to pick mirasvit in priority in the future
Magento 1: Good
Bert  from Cipayung, Indonesia
Some issues with the tax calculation. But that was quickly fix by Mirasvit Team.
Magento 1: Good Stuff!
Milosz  from East Rutherford, United States
Nothing can beat Mirasvit - simply the best.

The whole refund process got much easier and simpler thanks to this extension!
Awesome Features along with outstanding Customer Service!
Viktor  from Steinbach, Canada
What can be felt, not always can be expressed in words, but I will try my best!

1. I bought almost all existing extensions for M2, while offered a very generous discount from a Sales Rep. Then, as all of us know, all the miracles stop right there, but not with these guys.

2. Installed the extensions, and as it usually happens, problems did not wait so long to arise on my horizon.

3. No fear, help is near... that is my personal Slogan... and found out the same attitude from Mirasvit guys. I asked for help, and it was near. I reported PHP7 and other compatibility issues, and a fix was ready in a blink of an eye. I asked for features improvements and suggested new features, and these came in a matter of a few days.

4. Features pack on the extensions is very reach, and these guys are always open to any sound improvements on their extensions.

5. Extensions updates are done via composer, so no manual uploads and unzips on every update release. That makes all my updates as easy like a snap of a finger,.. 10 seconds and I am all set.

P.S. In the end of the day I feel happy to be a respected customer of Mirasvit. I am hooked on this valuable M2 Solutions Provider. My $$$ spent on the extensions are secure... I feel like a part of the Team. I highly recommend Mirasvit to anyone who is seeking peace of mind and stable future for his/her Online Business.
Magento 1: Great Solution For Saving The Sale!
Josh  from St. Augustine, United States
We get a lot of returns in our industry.. Needed a fix for saving sales and better managing exchanges. This was a perfect fit. This allows us to have the leverage over clients by providing store credit instead of refund, keeping the money in our account is what it is all about:-)@!!!
Magento 1: This was the one thing...
Christoph  from Germany
...missing in Magento CE that kept it from being perfect - with the Store Credit Extension it really is. Thank you guys!
Magento 1: Simple to use
ethan  from Savannah, United States
great extension that covers a lot of scenarios. Had some compatibility issue with Rewards extension. Support team was able to resolve it quickly. The extension is very easy to use.
Magento 1: Great extension with excellent support
Alexander  from Kazincbarcika, Hungary
Great extension that fills a gap in Magento's CE functionality.
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Compatible with:
Community: 2.0.* - 2.4.*
Enterprise: 2.0.* - 2.4.*
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No core modifications. Just use the composer or copy the extension’s files to the root directory of your store.