Knowledge base

Our RMA extension allows you to place Guest RMA request for return, when original order was placed in Guest mode, or you just can not to log in to your account just at that moment. This link is automatically placed to the footer of you store. Open there...

By default, all products are sorted by Position in the category. On the category Edit page, you can manually re-order products for the particular category by adjusting the product's position. Also using native Magento 2 functionality, you can so...

Yes, the Full Page Cache Warmer extensions for Magento 2 supports Redis cache and all other Magento frontend/backend cache types: File Cache (enabled by default) Redis cache Memcache APC Varnish cache For all these cache types, extension can automatic...

Invoiced Cost is the actual cost, paid to the manufacturer or distributor by end-customer. Typically it includes tax, shipping fees and other additional payments, that are required to deliver goods from merchant to buyer. In Magento 2 (and in Advanced Re...

Gross Margin is a special metric, which shows, how much in percentage company gains from each sales currency unit. It is calculated as Total Income minus Cost of Goods Sold, divided to Total Income. Advanced Reports considers as Cost of Goods Sold value ...

Gross Profit also called Gross Income or Sales Profit is the income, that company receives after deducting taxes and sometimes costs, associated with delivering product. Although correct formula for Gross Profit shall also deduce Cost of Goods Sold (e. q...

Any Dashboard, created in Advanced Reports or Cloud Reports for Magento 2 can be given with mobile access thus making that Dashboard mobile. Here is what you need to do: Log in to your Magento 2 Backend and navigate to Dashboard → Advanced Dashboard s...

Points, which are used in our Reward Points extension, are tokens of reward for a customer activity - for example, buying specific products, writing a review and even inviting friends as new customers. Typically they called just “points”, but in fact...

Our Reward Points extension implements REST API for accessing and manipulating data from external tools and services. It can be used for import/export points as well. It will require some PHP developing skills, but it is not that difficult. Just follow o...

Our Follow-Up Email extension has a unique feature of email capture. It allows our extension to store customer email once it was entered to field with corresponding name. For example, if Guest subscribed to Magento 2 news, his email immediately will be c...

Magento 2 contains a lot of merchant data, which should be accessed, searched and used - catalogs, prices, stores and many others. They are scattered across different tables, so to improve performance Magento 2 brings they all together in special tables...

A Magento-based store allows its managers to start the campaign on sales increase with product promotions immediately. It can be done right after installing the software system and uploading the salable item catalog. As a profound platform for eCommerce, ...

Operating with installments is a significant part of the internet shopping process. Making everlasting trust with clients about the reliability and convenience of the store is in a real sense an extremely hard task. This task involves guaranteeing clients...

To create a highly effective web based business, storekeepers must pay considerable attention to dealing with inventories. The number of material things that any online store prepares for sale must be constantly accounted for. There are no exemptions to t...

A great deal of potential purchases are dropped in any online store, which can be the most despicable aspect of an internet business presence. Obviously, the principal reason shoppers leave at the checkout is a direct result of how the actual checkout pro...

Unlike Magento 1, Magento 2 have more sophisticated design of data grid. It allows you to have more then one view, thus making obsolete numerous supplemental grids, that display basically the same data. Help Desk MX displays all tickets in single grid, w...

Sometimes tickets shall be processed differently on different stores. It is extremely important, when you´re using Workflow Rules, that have global scope and are applied to tickets from all storeviews. However, there´s a way to make Workflow Rule proce...

Our search extensions always display found products in their relevance order. But sometimes - for promotional purposes, or some products has equal relevance but in fact one more relevant than others - you need to force some products appear higher than oth...

Problem During full search reindex, Magento can throw this error: Mirasvit\SearchSphinx\SphinxQL\Exception\DatabaseException: [1064] unknown column: 'autocomplete' Reason In recent update (Elastic Search Ultimate or Sphinx Search Ultimate) we added n...

Our search extensions always display found products in their relevance order. But sometimes - for promotional purposes, or some products has equal relevance but in fact one more relevant than others - you need to force some products appear higher than oth...

Problem During full search reindex, Magento can throw this error: Mirasvit\SearchSphinx\SphinxQL\Exception\DatabaseException: [1064] unknown column: 'autocomplete' Reason In recent update (Elastic Search Ultimate or Sphinx Search Ultimate) we added n...

Problem When you run search reindex or perform search by store catalog, Magento 2 returns error message: Fatal error: Uncaught Error: Class 'Elasticsearch\ClientBuilder' not found Reason The elasticsearch php library wasn’t installed in Magento 2. ...

Owners, executive figures, temporarily hired maintainers of Magento-based stores can use the freely available software toolset labeled with a clear identification name of Data Migration Tool. Sometimes it is a handy piece for vast relocation of the conten...

Problem Message "There has been an error processing your request. Exception printing is disabled by default for security reasons." is a very common problem, which usually appear after update (Magento 2 or extension) or changes in templates code. For sec...

The most frequent question, asked by Magento users, is correct permissions because Magento 2 requires different permissions on different folders and even different configurations may require to vary permissions. They can differ, whether you run your sto...

The clients of paid Adobe Commerce edition and free to use Magento Open Source edition can get more insights on their stores by using a provided Adobe Commerce Reporting toolkit. When the shop is up and running, it generates a lot of valuable information...

Magento 2 contains a lot of merchant data, which should be accessed, searched and used - catalogs, prices, stores and many others. They are scattered across different tables, so to improve performance Magento 2 brings they all together in special tables...

Autocomplete - possibility of search to show relevant search results, directly during input of the search phrase in the search box. Now autocomplete we take for granted that just has to be in the modern stores. How autocomplete implemented in magento? M...

Magento Sphinx is one of the possible solutions to speed up and improve the quality of your search engine on the site.?This is a good way to make a search on your site user-friendly,? reliable and above all very fast.? Magento Sphinx is a combination, a ...

Related products - is one of the best ways to up-sale. Those are products in the same category as the main product is. They supposed to be displayed at the main product page, and to be visible for the customer in order to be easly added to the shopping ca...

If the specifications of your online store require to perform Magento search by sku, there is nothing easier than to perform this task. As you know CMS allows to find any of the attributes used on the site. Sku is also an attribute, so in order your site ...

In CMS Magento search by attribute is one of the standard features available to users of Magento out of the box. Feature allows the site to look for the buyer's request in any of the attributes which are created. All management of Magento search by attrib...

Magento advanced search is a standard feature for Magento CMS of Community and Enterprise editions. The main objective of Magento advanced search is to enable it to search for a product by several attributes. It looks like a separate page with a few lines...

Autocomplete - possibility of search to show relevant search results, directly during input of the search phrase in the search box. Now autocomplete we take for granted that just has to be in the modern stores. How autocomplete implemented in magento? M...

If the specifications of your online store require to perform Magento search by sku, there is nothing easier than to perform this task. As you know CMS allows to find any of the attributes used on the site. Sku is also an attribute, so in order your site ...

In CMS Magento search by attribute is one of the standard features available to users of Magento out of the box. Feature allows the site to look for the buyer's request in any of the attributes which are created. All management of Magento search by attrib...

Being the owner of the store and having a wide range of goods you are interested to customers quickly and easily find what they are looking for. Creating your store on the magento platform you have already made sure that the default search has disadvanta...