Outstanding support is the most important part of our extensions

Every Magento store merchant or developer has to keep up with extension installation, configuration, upgrades, the fixing of bugs, and any number of other conflicts.
At some point, each of these tasks is required for any extension, but don’t fret — we’ve got you covered!
Our support team is ready to provide any and all help that you need.

Contact Support Team

Products documentation

What makes our support the best?

Direct Help from Developers

When you contact our support team, high-level Magento developers are ready to work with your tickets.

Service Level Agreement

We answer every ticket within 8 business hours. We try to solve any ticket within 24 business hours.

Live Chat Support

You can ask any presale or basic questions in our chat. Our experts will do their best to find the right answer to your questions.

Full Documentation

Every product has documentation that describes installation steps, every configuration option, common issues, and solutions.

16 years of experience

We started to work with Magento from the platform’s earliest days. During the years that have followed, we have amassed a great deal of experience.

Live customer feedback

Latest comments

Renzo Hartog

May 30, 2023

Great

Davide Consonni

May 29, 2023

All ok.

Dario Foti

Apr 25, 2023

Great job installing all the extensions overnight!

Panos Karagiannis

Apr 25, 2023

Thanks for the quality support

See all comments

The real-time results of the satisfaction survey of our customers

87%

said great

for the last 100 responses

Get great after-sale conditions

One year of free support

Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs found in our software.

One year of free updates

Mirasvit offers one year free updates if they are available. Updates are limited to the Magento version branch (1.x.x or 2.x.x).

30 days money back guarantee

All customers can request a refund within 30 days after the purchase of our software if they determine that our software is not suitable for any reason.