Great support is the most important part of our extensions

Extension installation, configuration, upgrades, resolution of bugs, and conflicts. At some point, those tasks are required for any extension. We got you covered! Our support team is ready to provide the necessary help.

What makes our support the best?
Direct Help from Developers

When you contact our support team, high-level Magento developers work with your tickets.

Service Level Agreement

We answer every ticket within 8 business hours. We try to solve any ticket within 24 business hours.

Live Chat Support

You can ask any presale or basic questions in our chat. Our experts will do their best to find the answer to your questions.

Full Documentation

Every product has documentation which describes installation steps, every configuration option, common issues, and solutions.

13 years of experience

We started to work with Magento from the very beginning of the platform. During the years we collected a great experience.

Live customer feedback

Latest comments
Pawel Pachnicki
Jul 10, 2020
Great after-sales service
Emile van der Vos
Jul 6, 2020
Great support
Kien Luong
Jul 6, 2020
Quick, simple and clear messages.
Ladi
Jul 3, 2020
I already submitted details in the previous email. Why to ask for them again ? :)
See all comments

The real-time results of the satisfaction survey of our customers

89%
said great
for the last 100 responses
Get great after-sale conditions
90 days of free support

Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs, which were found in our software.

Free lifetime updates

Mirasvit offers free lifetime updates if they are available. Updates are limited to the Magento version branch (1.x.x or 2.x.x).

30 days money back guarantee

All customers can request a refund within 30 days after the purchase of our software if the customer thinks that our software is not suitable for any reason.