Outstanding support is the most important part of our extensions
Every Magento store merchant or developer has to deal with extension installation, configuration, upgrades, the fixing of bugs, and any number of other conflicts.
At some point, each of these tasks are required for any extension, but don’t fret--we’ve got you covered!
Our support team is ready to provide any help that you need.
When you contact our support team, high-level Magento developers work with your tickets.
We answer every ticket within 8 business hours. We try to solve any ticket within 24 business hours.
You can ask any presale or basic questions in our chat. Our experts will do their best to find the answer to your questions.
Every product has documentation which describes installation steps, every configuration option, common issues, and solutions.
We started to work with Magento from the very beginning of the platform. During the years we collected a great experience.
Live customer feedback
The real-time results of the satisfaction survey of our customers
Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs, which were found in our software.
Mirasvit offers free lifetime updates if they are available. Updates are limited to the Magento version branch (1.x.x or 2.x.x).
All customers can request a refund within 30 days after the purchase of our software if the customer thinks that our software is not suitable for any reason.