Outstanding support is the most important part of our extensions

Every Magento store merchant or developer has to keep up with extension installation, configuration, upgrades, the fixing of bugs, and any number of other conflicts.
At some point, each of these tasks is required for any extension, but don’t fret — we’ve got you covered!
Our support team is ready to provide any and all help that you need.

Contact Support Team

Products documentation

What makes our support the best?

Direct Help from Developers

When you contact our support team, high-level Magento developers are ready to work with your tickets.

Service Level Agreement

We answer every ticket within 8 business hours. We try to solve any ticket within 24 business hours.

Live Chat Support

You can ask any presale or basic questions in our chat. Our experts will do their best to find the right answer to your questions.

Full Documentation

Every product has documentation that describes installation steps, every configuration option, common issues, and solutions.

16 years of experience

We started to work with Magento from the platform’s earliest days. During the years that have followed, we have amassed a great deal of experience.

Live customer feedback

Latest comments

Julien Duvivier

Sep 21, 2023

The answer shows a lack of proactivity. The issue was described for the entire web

EI Support

Sep 18, 2023

Followed through with my request to replicate it locally on latest version.

Anders Eilertsen

Sep 18, 2023

Happy with the prompt response.

EI Support

Sep 18, 2023

Acknowledged problem and provided feedback in timely manner. Thank you!

See all comments

The real-time results of the satisfaction survey of our customers

82%

said great

for the last 100 responses

Get great after-sale conditions

One year of free support

Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs found in our software.

One year of free updates

Mirasvit offers one year free updates if they are available. Updates are limited to the Magento version branch (1.x.x or 2.x.x).

30 days money back guarantee

All customers can request a refund within 30 days after the purchase of our software if they determine that our software is not suitable for any reason.