Outstanding support is the most important part of our extensions

Every Magento store merchant or developer has to deal with extension installation, configuration, upgrades, the fixing of bugs, and any number of other conflicts.
At some point, each of these tasks are required for any extension, but don’t fret--we’ve got you covered!
Our support team is ready to provide any and all help that you need.

What makes our support the best?
Direct Help from Developers

When you contact our support team, high-level Magento developers are ready to work with your tickets.

Service Level Agreement

We answer every ticket within 8 business hours. We try to solve any ticket within 24 business hours.

Live Chat Support

You can ask any presale or basic questions in our chat. Our experts will do their best to find the right answer to your questions.

Full Documentation

Every product has documentation which describes installation steps, every configuration option, common issues, and solutions.

13 years of experience

We started to work with Magento from the platform’s earliest days. During the years that have followed, we have amassed a great deal of experience.

Live customer feedback

Latest comments
David Sadoun
Nov 24, 2020
Brilliant! thank you very much for your efficiency. Kind regards David
David Sadoun
Nov 24, 2020
Amazing service, very prompt to install the extension, not like others... Thank you Regards David
Lucas Rolff
Nov 23, 2020
Awesome support!
Hubertus Pohlmann
Nov 23, 2020
we got a response even on a Sunday. This is not "normal" . :-) Very good support. Can`t you implement a "PayPal coffee spending" link on you website…?
See all comments

The real-time results of the satisfaction survey of our customers

80%
said great
for the last 100 responses
Get great after-sale conditions
90 days of free support

Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs found in our software.

Free lifetime updates

Mirasvit offers free lifetime updates if they are available. Updates are limited to the Magento version branch (1.x.x or 2.x.x).

30 days money back guarantee

All customers can request a refund within 30 days after the purchase of our software if they determine that our software is not suitable for any reason.