Customer Support Happiness Report

84%

Customers recommend us and plan to shop with us in the future

4.8

The customer rating is calculated based on 1 000 reviews

84%

11%

Thank you for the great support and turn around!

Too many barriers to getting a reply and it takes way too long to even get a reply. Your lack of care and performing timely customer service is plainly evident.

Quick and positive respons

thanks good service

very bad support

He is very proactive and responded to my emails with very detailed explanations. I feel very much cared for by his support.

Awesome, thank you very much!

Thank you.

Very helpful and quick response.

Thanks for the good support

Thank you so much for your professional support

thx very much, great support

Thanks for the helpful explanation.

Thank you so much for your help!!

Thanks for your help!

I received competent and professional customer service

It's a shame, I already complained about this in Magento version 1...the extension seems to be developing only to a limited extent.

I send a message about a bug for an extension. After 1-2 days, I got the answer that the in new version the bug is fixed and it is indeed fixed. Good gob!

From all my modules the best support team.

Five stars support, as usual. Thanks!

Thanks!

Yana helped me very well and understands everything and very complete answers, without going back and forth a lot (which now you see with many companies due to lack of experience).

Thanks!

Thank you Igor for detailed information!

Mirasvit support is the best in the industry!

Fantastic support, as usual! You are the absolute best!

Thank you for your assistance.

Thanks

I will avoid Mirasvit in the future: the module didn't work, no refund, a year later we suddenly receive a new invoice for a subscription, again no refund.