Customer Support Happiness Report

89%
3%
8%
Great support
Quick, simple and clear messages.
I already submitted details in the previous email. Why to ask for them again ? :)
The best!
Very good response
Very good, it worked. Thank you for good support.
Thanks for the very fast and correct answer !
The option is obviously activated
I am very satisfied with the quick intervention.
Issue is not solved
Support was quick and solved our issue.
Module simple and efficient. Good documentation to add a new index. Support very good also. If you want a search module, it's this one!
Alexander pointed me in the correct direction.
Brilliant support, the issue was spotted and resolved very quickly, i would definitely recommend Mirasvit.
great team, here! awesome service. :)
thank you so much for all your help - very happy! Dan
Thank a lot, it works good as the same of mageworx search autoconplete I used before.
Thanks for clear answer. It was a bit not what I was expecting, but it solved my problem for time being.
I am very pleased with the service I get from your help desk with Advanced reports queries
Not a really solution. Module isn't working how it should and no way to fix it
Fantastic, awsome
Thanks for quick response
Thanks so much for quick help !
Thanks for your help!
Like all time, verry good support and verry quikly.
Great support as usual. Thanks!
You didn't directly answer my questions unfortunately. I know my support has not yet started, but I do need to know if there is there auto renewal for support set up with this extension and if so then when would it start under my circumstances, as my support start date has been deferred as previously agreed with you. Thank you, Chris.
Denis makl a great job, very fast response for my question... Great !!!!
thank you!
Top customer service as always. We are using Mirasvit modules for years and can't imagine our business without them.
helpful.
I'm so happy with the customer service thank you!!
sometimes you can't describe some things.. Love you Mirasvit!
Fast and friendly service!
Very nice
The 'follow up email' extension is really simply and user-friendly to use. The preview on the same page is very helpful, and the customer support has been excellent.
great communication & treating time, keep up guys
Amazing support :)