Customer Support Happiness Report

84%

Customers recommend us and plan to shop with us in the future

4.8

The customer rating is calculated based on 1 000 reviews

84%

Good and quick response. Easy solvng of the issue. We did choose the variant of you competitor which does fit better

Fantastic support! In less than three hours from opening the ticket, they installed the purchased modules and migrated the brand data from another extension vendor to their module.

Perfect!

We needed clarification on a Hyvä Compatibility module, and they provided a super-fast reply.

Your answer is incorrect; the follow-up email module version is included in the ticket.

Very good support, thanks!

good

Thanks for the fast response and quick release of a module update.

Amazing work, and very receptive to feedback

Mirasvit provided excellent support regarding a specific configuration aspect of the module. Thanks!

The module had a small bug and they fixed it very quickly. Exceptional support, as usual.

Very helpful support.

Not of any use it is not working

Bug fixed quickly, merci à l'équipe

Technical support at the highest level — always!

Excellent helpful replies and information.

Ok!

Thanks!

Thanks for the quick response, looking forward to it.

Дуже дякую!

Thanks for solving the main issue!

thx you!

The moneyback is not an option. I am more concerned about the loss of time and credibility with my client. If the module does not display the social login during checkout, it is of no use to us. Thx

Quick

Seriously?? Total made up canned/AI gibberish response

Concise and helpful feedback from Vladyslav. Thank you.

thanks, very helpful

Дякую :-)

very professional help in lightning speed! I will buy upgrade service while I am finishing upgrade to 2.4.7 CE. thank you!