Customer Support Happiness Report

84%

Customers recommend us and plan to shop with us in the future

4.8

The customer rating is calculated based on 1 000 reviews

92%

The team responded quickly and the answer was swift and correct.

Great support! Thank you!

Amazing service - thank you support team for an excellent jo0b in making the best Magento 2 modules

Brilliant support!

We needed help in setting the optimal configuration for the Cache Warmer module and their support was prompt and excellent as usual.

Awesome suppport, fast & efficient and to the point Very much appreciated

Great support and open to new features in trusted extensions.

thank you

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Amazing support!

Thank you

Thank you very much

Thank you!

Thank you.

Great support. I should have read the manual!

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Thanks for the support

Thank you for your professionalism and support! I look forward to working with you in the future.

Excellent feedback from Maryna. Many thanks.

The customer support team resolved an issue related to the MX Blog module quickly and efficiently.

Thank you, I was able to grab the most recent versions now! Best regards Thomas

Good and quick response. Easy solvng of the issue. We did choose the variant of you competitor which does fit better

Fantastic support! In less than three hours from opening the ticket, they installed the purchased modules and migrated the brand data from another extension vendor to their module.

Perfect!

We needed clarification on a Hyvä Compatibility module, and they provided a super-fast reply.

Your answer is incorrect; the follow-up email module version is included in the ticket.

Very good support, thanks!

good

Thanks for the fast response and quick release of a module update.

Amazing work, and very receptive to feedback