Welcome to Store Credit & Refund extension for Magento 2 user manual

Store Credit & Refund for Magento 2 is a versatile tool that allows you to enhance customer satisfaction by offering flexible store credit options and managing refunds efficiently.

This extension empowers you to streamline the refund process by converting returns into store credit, giving your customers the freedom to use it for future purchases, which can improve loyalty and retention.

Who should use this manual

This manual is designed for administrators, developers, Magento store owners, and customer service teams who want to implement and manage Store Credit functionality on their Magento 2 store. It provides essential guidance to help you maximize the benefits of store credit and refunds.

Using the Getting started section, you will learn how to install, update, and disable the extension.

Detailed descriptions of the settings, along with examples, can be found in the Configuration section.

The How to section contains best practice recommendations that you can use.

You can find the latest changes, new improvements, and features in the Changelog section.

Let’s get started!

First, locate the Store Credit & Refund for Magento 2 extension in the My downloadable products section of our store and follow the installation guide.

Next, proceed to the Quick start section, where you’ll learn how to configure Store Credit on your store.