Configuring the extension
The Store Credit & Refund extension for Magento 2 is a robust yet easy-to-use solution that allows customers to manage refunds and build loyalty programs effortlessly. Most features are ready to use right after installation, enabling you to refund orders directly to Store Credit balances immediately.
For those looking to implement more advanced policies, follow this quick start guide to configure your program efficiently.
1. Customize store credit settings to fit your business
Fine-tune how Store Credit behaves on your site using the options in the Settings section. This ensures the extension fits seamlessly with your store’s workflow and customer experience.
2. Offer flexible store credit products
Allow customers to replenish their balances by purchasing Credit products. You can create tailored credit packages that customers can use for future purchases, enhancing their shopping experience.
3. Reward loyalty with cashback and special deposits
Boost customer engagement by offering cashback or special deposits on purchases through Earning rules. These rules allow you to create flexible promotions that add credit to a customer's account, driving loyalty and repeat business.
By following these steps, you’ll be able to set up and manage store credit and refund processes efficiently, delivering a better customer experience and increasing store loyalty.
For more detailed information, refer to the relevant sections of our manual.