How to install the extension

How to install the extension using composer

1. Back up your store's database and web directory.
2. Log in to the SSH console on your server and navigate to the Magento 2 store's root directory.
3. Copy the installation instructions from the page My Downloadable Products to the SSH console and press ENTER.
4. Run the command php -f bin/magento module:enable Mirasvit_Core Mirasvit_Report Mirasvit_Helpdesk to enable the extension.
5. Run the command php -f bin/magento setup:upgrade to install the extension.
6. Run the command php -f bin/magento cache:clean to clean the cache.

7. Deploy static view files

   rm -rf pub/static/*; rm -rf var/view_preprocessed/*; php -f bin/magento setup:static-content:deploy

   Note

   If you're using Magento 2.2.x, run the command php -f bin/magento setup:static-content:deploy -f to deploy static contents.

8. Set up a cron job for Magento.

   You can skip this step if you have already configured cron jobs for your Magento 2 store.

How to install the extension manually

1. Back up your store's database and web directory.
2. Download an archive from My Downloadable Products.
3. Unzip the extension locally.
4. Copy the unzipped folder to the root directory of the Magento store.
5. Run the command php -f bin/magento module:enable Mirasvit_Core Mirasvit_Report Mirasvit_Helpdesk to enable extension.
6. Run the command php -f bin/magento setup:upgrade to install the extension.
7. Run the command php -f bin/magento cache:clean to clean the cache.

8. Deploy static view files

   rm -rf pub/static/*; rm -rf var/view_preprocessed/*; php -f bin/magento setup:static-content:deploy

   Note

   If you are using Magento 2.2.x, command use php -f bin/magento setup:static-content:deploy -f to deploy static contents.

9. Set up a cron job for Magento.

   You can skip this step if you have already configured cron jobs for Magento 2 store.

Install the extension for Hyva

1. Run the commands:

       composer require hyva-themes/magento2-mirasvit-helpdesk

2. Enable the installed Hyva modules:

       bin/magento module:enable Hyva_MirasvitHelpdesk

3. Update the Magento database schema and data with the command:

       bin/magento setup:upgrade

4. Compile the code of the installed extension:

       bin/magento setup:di:compile

5. Run the command below to clean the cache:

       bin/magento cache:flush