Known Issues

This section contains Known Issues - questions and issues, that either can be resolved by tuning up our extension, or which cause do not belong to our extension.

We have enabled fallback search option in Mirasvit Search extension, and when customers enter too much words, search fails.

Possible cause: too small max_execution_time PHP parameter, which is not enough to complete requests with large number of words.

Solution: there can be two possible solutions.

1. Increase max_execution_time parameter either in .htaccess, or directly in PHP.ini.

2. Use default Magento settings to adjust search parameters. They are located at Stores -> Configuration -> Catalog -> Catalog Search and consist of two options:

   • Minimal Query Length - defines minimal quantity of words in search request (1 for default).
   • Maximum Query Length - defines maximal quantity of words in search request (128 by default).

   Typically it is enough to decrease the latter parameter, until search will work correctly.