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Transactions

All Store Credit transactions are located in the Sales -> Store Credit -> Transactions section. Each of them provides the following information:

Transactions grid

Transactions grid

  • Transaction #: ID of the transaction.
  • Customer name: the name of the customer, to whom the refund of Store Credit was issued.
  • Customer email: email of that customer.
  • Date: date of transaction. The filter, available from the grid's header, allows you to show customer transactions only for the selected period.
  • Balance change: the amount added or withdrawn from the balance by the current transaction.
  • Balance: total Store Credit balance of the customer.
  • Action: action, by which the transaction was created. Below are the following possible cases:
    • Refunded: adding to the balance created using Credit Memo, with a Refund to Store Credit option.
    • Earning: adding to the balance as the result of triggering of an Earning rule.
    • Purchased: adding to the balance by purchasing a special Credit product.
    • Refilled: adding to the balance by purchasing a special virtual Refill product.
    • Used: withdrawal from the balance as payment to order.
    • Manual: manual transaction. It can be both adding and withdrawal.
  • Additional message: provides additional transaction information, i.e. Order id, Credit memo id, and shortcuts to appropriate documents.
  • Has been notified?: displays if the balance update email has been sent to the customer.