Answers

To view and manage all received answers in one place, go to Content -> Form Builder -> Answers.

Answers list

Here, you'll find the following fields:

• ID: unique identifier of the form.
• Form: form name.
• Store view: store view where the form will appear.
• Remote address: customer’s IP address.
• Status: current form status.
• Created at: date and time the record was created.
• Internal note: admin-only note for internal use.
• Updated at: date and time the record was last updated.
• Action: actions for the selected items in the queue:
  • Edit: view and edit the form.
  • Print: open a print-friendly view.
  • Delete: remove the form.

tip

Hover over the eye icon in the ID column to preview the answer details.

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View answer

Go to Actions -> Edit to view answer. The following sections and fields are available:

General information

This section contain blocks with submitted data and technical information about answer.

Answer page

• Submitted data: contains the fields with the customer’s answers.
• Informational: technical information:
  • Form name
  • Submitted at
  • Customer name
  • IP address
  • Store view
• Internal note: a text field for adding an internal comment.
• Status: use to set the response status using previously created statuses.