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Advanced reviews settings

Use for configuring the display of reviews and their behavior.

The Advanced reviews settings are located at Stores -> Configuration -> Mirasvit extension -> Advanced reviews, and consist of the following sections:

General settings​

Сonfigure review-related features and display preferences.

Visibility and features​

Set preferences for how reviews are visible and what additional information reviewers can provide.

  • Enable advanced reviews: turn on advanced features for a richer review experience.
  • Allow guest reviews: allow visitors without an account to leave reviews.
  • Allow pros and cons in reviews: let reviewers add a list of positive and negative points in their feedback.

Display options​

Control how reviews are sorted and what additional details are shown.

  • Default review sorting: set the order in which reviews are displayed (e.g., by newest or highest rated).
  • Show product details in reviews: display additional product info in reviews for configurable products from verified buyers.
  • Show reviewer location: display the location of the reviewer to provide context for their feedback. If enabled, the GeoLite2 database will be used. Requires configuration in the IP Geolocation section.
  • Display "Verified buyer" badge: show a badge next to reviews from customers who have purchased the product.
  • Verified buyer order statuses: select the order statuses that qualify customers for the "Verified Buyer" badge.
  • Set date format: set the format for displaying dates on comments. Examples for available formats:
    • Apr 29, 2025
    • Tuesday, April 29, 2025
    • 4/29/25
    • Apr 29, 2025, 2:07:56 AM
    • Tuesday, April 29, 2025 at 2:07:56 AM Pacific Daylight Time
    • Tuesday, April 29, 2025 at 2:07:56 AM PDT
    • 4/29/25, 2:07 AM
  • Show review summary in block title: display an average rating and total reviews number near the title of the reviews block on the product page.

Review media settings​

Configure settings for media files attached to reviews.

  • Allow photo attachments: enable customers to attach photos to their reviews.
  • Show photo gallery: display a gallery of all review photos for the product on the product page.
  • Maximum photos per review: set the maximum number of photos a reviewer can attach to a review (default value is 5).

AI-Powered review features​

Enable and configure AI-powered features for generating and aggregating reviews.

  • OpenAI API key: enter your generated OpenAI API key to enable AI features.
  • Enable review aggregation: summarize the last 10 customer reviews into a single AI-generated summary (minimum of 5 reviews).
  • Show AI-generated info hint in summary: add an info icon to indicate that the review summary is AI-generated.
  • Enable AI autowrite: allow AI to generate review content in the admin panel using OpenAI (ChatGPT).

Review reminder settings​

Configure automated review reminders to encourage customer feedback after purchases.

  • Enable review reminders: automatically send reminders to customers asking them to leave a review.
  • Delay sending reminders (days): set the number of days after a purchase before sending a reminder (e.g., 1-30 days after purchase).
  • Delay sending reminders (hours): set the number of hours after a purchase before sending a reminder (e.g., 1-24 hours after purchase).
  • Choose email template: select the email template to use for review reminder messages.
  • Send reminder for orders with status: send reminders only for orders with specific statuses.
  • Cancel reminders for orders with status: disable reminders for certain order statuses.
  • Sender email: specify the sender address for reminder emails.
  • Do not send reminders for customer groups: choose which customer groups should not receive reminders.
  • Send reminder email copy to: comma-separated emails for sending copy of the review reminder email. Leave empty for disabling this feature.
  • Send reminder email copy method: select the method for sending copies of reminder emails (e.g., BCC, CC).
  • Reminder email logs lifetime (days): set how long reminder email logs are kept before being deleted. Leave empty to disable log deletion.
  • Sandbox mode: enable sandbox mode to send all review reminders to a test email address for testing purposes.
  • Test email: use this field to enter an email address for testing purposes.

Admin notification settings​

Set up notifications for admins regarding new reviews and pending actions.

  • Enable admin notifications: notify the admin when there are pending reviews that need to be moderated.
  • Enable email alerts for new reviews: receive email notifications whenever a new review is submitted.
  • Email recipients: enter a comma-separated list of email addresses who should receive new review notifications.

Review Grouping​

Pool the reviews of related products onto a single product page, so a new or low-traffic product isn't left with an empty review block. These settings cover grouping by native product relations. To pool products that are not linked by a relation, create a group under Marketing -> Advanced Reviews -> Review Groups (see How to group product reviews).

note

All three relation options are set to No by default — an upgraded store keeps showing each product's own reviews until you turn grouping on.

Review Grouping settings

Review Grouping settings

  • Group configurable products: roll child SKU reviews up onto the configurable parent page. Default No.
  • Group grouped products: show a grouped product's own reviews together with its members'. Default No.
  • Group bundle products: show a bundle's own reviews together with its components'. Default No.
  • Show grouped count in product summary: show the pooled count and star rating next to the product name (and in the aggregateRating structured data), instead of only the current product's own. Default Yes.
  • JSON-LD rating: choose which rating to expose in Google structured data.
    • Automatic: pools the rating only for clusters built from product variants (configurable / grouped / bundle) and keeps per-product ratings for manual or rule groups, so structured data never claims reviews of unrelated products. Recommended, and the default.
    • Cluster: always pools, matching the rating shoppers see on the page.
    • Per-product: never pools; always reports the product's own rating.
  • Cluster-size warning threshold: overlapping groups and rules can transitively merge many products into one pool. Pools larger than this are highlighted in the Review Group Overlaps report. Default 200.
  • Cluster-size hard cap: stop merging once a pool reaches this many products. 0 means no cap. Default 0.