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Comments settings

Manage settings related to customer comments, including visibility, approval, and notifications.

The comments settings are located at Stores -> Configuration -> Mirasvit extension -> Comments:

General settings​

  • Enable comments: enable or disable comment functionality on your site.
  • Allow guests to write comments: allow users who are not logged in to post comments.
  • Automatically approve comments: automatically approve all comments without admin review.
  • Require email address from guests: if enabled, guest comments submitted without an email address are rejected. Logged-in customers are unaffected.
  • Date format: set the format for displaying dates on comments. Examples for available formats:
    • Apr 29, 2025
    • Tuesday, April 29, 2025
    • 4/29/25
    • Apr 29, 2025, 2:07:56 AM
    • Tuesday, April 29, 2025 at 2:07:56 AM Pacific Daylight Time
    • Tuesday, April 29, 2025 at 2:07:56 AM PDT
    • 4/29/25, 2:07 AM
  • Comment order: the order in which comments are displayed on the storefront - Oldest first (keeps the conversation chronological so replies follow the message they refer to) or Newest first.
  • Admin display name on replies: how an admin user's name is shown next to the store rep. badge when they reply to a comment from the admin panel - Full name (First Last), First name only, or First name + last initial (e.g., "John D.").
  • Enable admin notifications: notify the admin when there are pending comments awaiting approval.

Reply notifications​

Settings for emailing commenters when someone replies to their comment.

  • Enable reply notifications: master switch for reply-notification emails.
  • Notify recipient on: Direct replies only (notify just the parent commenter) or All replies in their thread (notify every ancestor in the reply tree).
  • Delivery frequency: Immediate, Hourly digest, or Daily digest. Digest modes bundle multiple replies to the same recipient into one email.
  • Send admin replies immediately: when enabled, store-rep replies bypass the digest and send right away.
  • Email template: the transactional email template used for reply notifications.
  • Email sender: the store identity used as the sender of reply-notification emails.