Troubleshooting

Product attribute is not visible under the Products conditions

If you cannot find some product's attribute in the list of available conditions, make sure this attribute is allowed for use with the promo rule conditions.
On the Admin sidebar, tap Stores, then under Attributes, choose Product. Open required attribute, on the tab Storefront Properties find the setting Use for Promo Rule Conditions, choose Yes if you want to use this attribute as the condition for customer segment rules.