Getting Started

Welcome to the Customer Segmentation Suite documentation.

Customers segmentation is one of the main principles of marketing. It allows us to make communication with customers more efficient. Properly used, it also can dramatically decrease the financial resources for marketing.

Our extension allows you to automatically split customers into segments according to the rules and then utilize these segments in your analysis and even in other extensions.

Go ahead, dive in!

Firstly, please, find our extension in My Downloadable Products section of our store. Learn how to install extension, and proceed with Quick Start, which will guide you to set up your Customer Segment service.

How to install the extension

How to install the extension Backup your store database and web directory. Login to SSH console on your server and navigate to the root directory of the Magento 2 store. Copy installation instructions from the page My Downloadable Products to SSH consol...

Quick Start

Quick Start Our Customer Segmentation Suite is a small yet powerful extension, which comes with features that work straight out of the box. However, there's more to dive into its possibilities in marketing analysis. Start from creating simple Segments a...

Segmenting Customers

Segmenting Customers Customer segmentation is the practice of dividing a store's customers into groups based on similarities among them. The goal of segmenting customers is to decide which strategy apply to customers in-large, and provide customers with m...

Integrating Segments

Integrating Segments Our extension allows different kinds of integration of customer segments to Magento services and other Mirasvit extensions, which turn Customer Segmentation Suite into a powerful tool of automatic store's policy management. For now in...

Managing Reports

Managing Reports Customer Segmentation Suite comes with one basic Report, available at Customers -> Customer Segment -> Reports. It provides a customer with a basic chart (both linear and square) with sales per segment. It features the following par...

General Settings

General Settings Go to Stores > Configuration > Mirasvit > Customer Segment. You will see the following email settings: Export Settings Is Active - Enable automatic export of the segment's customers to CSV file after segment data refresh. The ...

Command Line Interface

Command Line Interface Usage: php -f bin/magento [options] Display all segments: mirasvit:customer-segment:info Refresh segment data with specified id, v - to show progress: mirasvit:customer-segment:refresh <id> -v Export all customers for sp...

Troubleshooting

Troubleshooting Product attribute is not visible under the Products conditions If you cannot find some product's attribute in the list of available conditions, make sure this attribute is allowed for use with the promo rule conditions. On the Admin sid...

How to upgrade the extension

How to upgrade the extension To upgrade the extension, follow these steps: Backup your store's database and web directory. Login to the SSH console of your server and navigate to the root directory of the Magento 2 store. Run command to update current e...

Disabling Extension

Disabling Extension Temporarily Disable To temporarily disable the extension please follow these steps: Login to the SSH console on your server and navigate to the root directory of the Magento 2 store. Disable extension: php -f bin/magento module:disa...

Change Log

Change Log 1.1.5 (2021-06-18) Fixed Fixed the issue with refreshing segments that have custom customer attributes in conditions 1.1.4 (2021-04-23) Improvements Memory usage decrease (with big amount of customers) 1.1.3 (2021-04-22) Fixed Fixed the ...