Each product, returned by customer, can be supplied with description of its current (or on arrival - depending on your police) Condition.

Our extension provides you with basic conditions set, but you're free to create your own.

Conditions Edit Page

How to create a new condition

Go to the Sales > RMA > Conditions. Press the button Add New. You'll see the following edit page:

Conditions Edit Page

  • Title - Title of the condition.
  • Sort Order - sorting order (used for displaying in drop-down menu)
  • Is Active - whether current condition is visible on RMA creation and edit page.