Reports
Our extension allows you to observe your RMA flow, and gather statistics of returns, based on different parameters. Currently, we support the following types of Reports:
Report by product
Report by product displays return statistics from the product view. It is a table, that looks like shown on screenshot:
You can choose the following parameters of this report:
- Time period
Report by attribute
Report by attribute also displays return statistics from the product view, but unlike previous one - allows you to pick up a product's attribute, and thus - dynamically create report on-the-fly. For that there's additional parameter to choose - Attribute.
Unfortunately, this type of report does not allow to choose step period, only Time period.
Report by status
This type of report displays statistics, depending from status, that particular RMA have in selected period of time.
You can choose the following parameters of this report:
- Time period
- Step period (Day, Week, Month, Year)
Report by reason
This type of report displays statistics, depending from reason, that customer had chosen for returning a product.
You can filter the report by reason name.
Report by offline product
This type of report displays statistics is dependent on offline RMAs created in the store for the required period.
You can select the following parameters of this report:
- Time period - defines a time period for data visualization.
- Stores - defines the stores, which are taken into account.