RMA
v2.2.32

Reports

Our extension allows you to observe your RMA flow, and gather statistics of returns, based on different parameters. Currently, we support the following types of Reports:

Report by Product

Report by Product displays return statistics from the product view. It is a table, that looks like shown on screenshot:

Report By Products

You can choose the following parameters of this report:

  • Time period
  • Step period (Day, Week, Month, Year)

Report by Attribute

Report by Attribute also displays return statistics from the product view, but unlike previous one - allows you to pick up a product's attribute, and thus - dynamically create report on-the-fly. For that there's additional parameter to choose - Attribute.

Report By Attribute

Unfortunately, this type of report does not allow to choose step period, only Time Period.

Report by Status

This type of report displays statistics, depending from status, that particular RMA have in selected period of time.

Report By Status

You can choose the following parameters of this report:

  • Time period
  • Step period (Day, Week, Month, Year)

Report by Reason

This type of report displays statistics, depending from reason, that customer had chosen for returning a product.

Report By Reason

You can choose the following parameters of this report:

  • Time period
  • Step period (Day, Week, Month, Year)

Report by Offline Product

This type of report displays statistics is dependent on offline RMAs created in the store for the required period.

Report by Offline Product

You can select the following parameters of this report:

  • Time period
  • Step period (Day, Week, Month, Year)