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Comments settings

Manage settings related to customer comments, including visibility, approval, and notifications.

The comments settings are located at Stores -> Configuration -> Mirasvit extension -> Comments:

General settings​

  • Enable comments: enable or disable comment functionality on your site.

  • Allow guests to write comments: allow users who are not logged in to post comments.

  • Automatically approve comments: automatically approve all comments without admin review.

  • Require email address from guests: if enabled, guest comments submitted without an email address are rejected. Logged-in customers are unaffected.

  • Date format: set the format for displaying dates on comments. Examples for available formats:

    • Apr 29, 2025
    • Tuesday, April 29, 2025
    • 4/29/25
    • Apr 29, 2025, 2:07:56 AM
    • Tuesday, April 29, 2025 at 2:07:56 AM Pacific Daylight Time
    • Tuesday, April 29, 2025 at 2:07:56 AM PDT
    • 4/29/25, 2:07 AM

  • Comment order: the order in which comments are displayed on the storefront - Oldest first (keeps the conversation chronological so replies follow the message they refer to) or Newest first.

  • Admin display name on replies: how an admin user's name is shown next to the store rep. badge when they reply to a comment from the admin panel - Full name (First Last), First name only, or First name + last initial (e.g., "John D.").

  • Enable admin notifications: notify the admin when there are pending comments awaiting approval.

    note

    Enable admin notifications is a global setting. It is visible only when the configuration scope is set to Default Config, and only when Enable comments is set to Yes. At the website or store view scope, this field is hidden.

Reply notifications​

Settings for emailing commenters when someone replies to their comment.

  • Enable reply notifications: master switch for reply-notification emails.
  • Notify recipient on: Direct replies only (notify just the parent commenter) or All replies in their thread (notify every ancestor in the reply tree).
  • Delivery frequency: Immediate, Hourly digest, or Daily digest. Digest modes bundle multiple replies to the same recipient into one email.
  • Send admin replies immediately: when enabled, store-rep replies bypass the digest and send right away.
  • Email template: the transactional email template used for reply notifications.
  • Email sender: the store identity used as the sender of reply-notification emails.