Getting started
Start by exploring the sections below for step-by-step instructions. You'll learn how to install the extension, connect your store to eChat, and sync your store data to the chatbot's knowledge base.
Setting up eChat
📄️ Installing the extension
Use these steps to install the extension on your store.
📄️ Quick start
Follow these steps to connect your store to eChat and sync your store data to the chatbot's knowledge base.
📄️ What the chatbot can do
Beyond answering from your knowledge base, the assistant can act on your store: look up an order, hand over an invoice, and open or check a help desk ticket. This page describes those capabilities and the verification that guards them.
📄️ Costs and billing
How eChat is paid for