How to

5 minutes to learn how to configure the Follow Up Email module.

📄️ Create new campaign

A campaign is a central point in our Follow-Up Emails extension. Each campaign is a project which consists of one or more Triggers, each with its own Audience, triggering Event and Emails сhain. You can create one by pressing Create сampaign button at Marketing -> Follow-Up Email -> Manage сampaigns.

📄️ Use campaign dashboard

Use this section to access information about all campaigns. They are located under Marketing -> Follow-Up Email -> Manage Campaigns and are organized in the dashboard with statistics, quick info, and basic actions. This is illustrated in the screenshot below:

📄️ Create new email theme

Email theme allows you to define the visual style and structure of your email campaigns. It enables you to customize the appearance of emails sent to customers in response to specific events or actions.

📄️ Create new email template

The email template allows you to design the content, layout, and structure of your email messages. This helps you customize the emails that will be sent to customers in response to specific events or actions.

📄️ Use variables & methods

This section describes how to use variables and PHP callouts in your emails, which can greatly enhance and personalize them.

📄️ Translate email

There are multiple methods for translating emails. Choose one that suits your needs.

📄️ Manage unsubscribe customers

Use to manage customer email subscriptions and unsubscriptions for your campaigns. Go to Marketing -> Follow Up Email -> Unsubscription list.

📄️ Fix common issues

This section offers helpful tips for common situations our customers may encounter.

📄️ Upgrade extension

Follow these steps to update the extension via сomposer:

📄️ Disable extension

Using these steps you can disable or remove extension.