Follow Up Email for Magento 2
|Community:||2.0.*, 2.1.*, 2.2.*|
|Enterprise:||2.0.*, 2.1.*, 2.2.*|
Increase your store Conversion Rate and drive more sales with the most powerful and fully featured Follow Up Email Extension for Magento 2!
The average online shopping carts abandonment rate is about 68%! Use Magento 2 Follow Up Email Extension to win back your customers, grow your online store Conversion Rate and drive more sales.
Fully featured and powerful Email Marketing Tool
Email Triggers, Follow Up Emails - those are ultimately powerful Marketing Tools. Our extension allows you to manage online store email marketing easily and get tangible results in the form of growing your number of orders.
You may use a third party service to make Email campaigns for your shop, but it is always better to keep all marketing activities in one interface. Follow Up Emails extension gives you almost unlimited options to attract more customers using Email marketing.
The extension includes the most efficient trigger configurations: Magento 2 Abandoned Cart, Customer Not Logged In For X Days, Post-Purchase Cross-Sell, Magento 2 Review Request etc. Also create an unlimited number of email chains for each trigger and make it fit your business model and goals.
You will also like WYSIWYG editor, which allows you to edit email templates appearance.
You may generate coupon codes and insert Cross-sells using the step-by-step trigger wizard. Then you can make up Rules, which manage the customers receiving every email in a chain. Follow Up Emails allows you to track all campaigns using Google Analytics UTM tags: just fill out the necessary fields on the last step of trigger wizard and monitor results in GA.
Follow Up Emails - grow your online shop Conversion Rate and get more leads or sales!
10 advantages you get with Follow Up Email Extension
- Use Built-in configurations for fast launch
- Create an unlimited number of emails for each trigger
- Insert automatically generated coupon codes into chain emails
- Use Cross-Sells in the emails
- Edit email templates in WYSIWYG editor
- Manage customers who will receive your emails, creating comprehensive Rules
- Manage Email Templates: add your own or customize the existing ones
- Schedule every email in the chain to fit your current business goals
- Customize the design of every email template
- Get clear statistics on email triggers: built-in reports and Google Analytics allows you to keep up every moment
Choose any event to launch trigger emails among 20+ ready solutions:
- Customer related events (logged in, subscribed on newsletter, etc.)
- Shopping Cart related events (Magento 2 Abandoned Cart Email)
- Order related events (Magento 2 Review Request Email, Cross sales email)
- Product related events (product view)
- Wishlist related events (shared or product added)
Here are several ready-made trigger solutions for your store's customers from Follow Up Emails:
- Magento 2 Abandoned Cart Reminder
- Review Request (extension automatically sends asking for review emails some time after purchase. Then you may configure a mail chain with a few messages, if the customer did not place a review after the first message)
- Win-back message (extension sends a winback message to customers who did not visit your store for a specific time)
- Product recommendation (extension can send Product Recommendation Emails, based on previous customer's purchas history)
- Greet your customers on their birthdays
- Recently viewed products email
Also you may define a Cancellation event. When this event happens, the whole trigger email chain stops.
Unlimited Number of Emails in Chains
Add unlimited number of Emails in every Follow Up Chain. Our Extension allows you this feature. You may schedule the exact time after the previous chain message to send the next email in a chain. Then add the next message and schedule its sending. Repeat these steps, when you need according to your shop's marketing plan.
For example, you scheduled a chain of emails in the case that your Customer abandons their Cart. This trigger goal is to receive an order from the Customer, who abandoned a cart. Let’s pretend , he or she received the first message of a chain and made an order! Here comes our Cancellation event: Customer will not receive any trigger chain messages, as he fulfilled your goal! A very important feature, though not obligatory.
Sending Trigger Rules
Set up the Rules for email chains and all emails will be sent only if all those are conditions met. It is a very convenient feature in the case that you do not want to send trigger emails to all your customers, but only a select few.
For example, your targeted audience for an Abandoned Cart email chain is the following: Not logged in and their Subtotal is more than $25. So, you will not send any email to a customer, who abandoned a cart, but was logged in or the subtotal was less than $25.
Another Trigger Rules use case: Follow Up Emails do not allow you to send certain mail chains to regular customers or customers from Retailers group.
WYSIWYG editor for Emails
Follow Up Emails extension allows you to edit HTML code of emails and see all the changes within a second on the same screen (WYSIWYG).
This feature is really important if you want to add some elements to an email manually or change something in a template design.
Follow Up Emails extension allows you to create and edit your own templates for emails. Just choose a name and a subject and your template is ready!
You may also choose a specific design, add description and teaser, edit header and content. Take these fields into consideration if you want to make your emails stand out.
Administrator email alerts (new)
This feature allows you to receive email alerts when something important happens in your store based on triggers such as, a new order, failed transaction, new review, not completed order after some time etc
This feature is really important for store owners to notify about visitors actions in store.
Our solution provides you with an advanced reporting interface. Follow Up Emails extension reports are easy to read: clear charts, email tunnel and table data present everything you need to know about your trigger campaigns.
You may set any date and period for reports and look at the results of any trigger email chain you have launched within this period:
- emails sent
- emails opened
- links activity (number of clicks)
- number of reviews
- number of orders
- revenue amount
Reporting system visualizes emails' tunnels, so you can see how many emails you have sent and how many orders you received for a specific period.
Use Coupons and Cross-Sells in the email body
Follow Up Emails Extension allows you to generate coupon codes in particular emails in a chain and set a discount rate.
An option is also available to set up the expiration period for each coupon. So, with our solution you are able to plan each coupon and then track the results of a chain with discount coupons.
Follow Up Emails Extension allows you to include Cross-Sells in an email. This solution can essentially increase your sales of desired products.
If you do not wish to run Coupons and Cross-Sells on specific weekdays, just choose this in the Options and customers will not be able to see coupons or cross-sell offers on chosen days. Take these features into consideration, if you want to raise your shop sales!
Google Analytics Reports
Set up Google Analytics campaign for each trigger email chain and view online reports in the GA interface.
Follow Up Emails extension allows to configure specific UTM parameters for every email campaign. This lets you use Google Analytics in addition to built-in reports.
5 starsHi there, I've purchased two extensions first it was magento 2 follow up email extension and then Magento 2 web push notifications, I've only 2 months of experience with Magento 2 but still with that little knowledge I was able to install these extensions without any errors, these extensions work like a miracle. Compared to all other extensions from different companies my best experience was with Mirasvit I never ever had to open a ticket to get technical support on extension. When it comes to functionality
and features Mirasvitt extensions have all you need.
I'm really glad I found them somehow.By Shaheer on
All Rounder ExtensionEvery Single Functionality included in this Extension - Simply Love this Extension.By Vinay on
Low cost conversion makerWe use this on a daily basis create perfect follow up emails for abandoned carts, unpaid banktransfers, we miss you and review request emails.
Works perfectly!By Mike on
Magento 1: Love this extensionExtension is well put together. Love that it already comes with templates so its pretty much ready to use right away! No Problems with the extension!By Tom on
Magento 1: Work GreatWork Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.By Steven on
Everything we needIf you're not looking for integration problems or issues that show up at your store after a certain time due to the modification of core magento files, then buy everything from Mirasvit. Never had an issue - Newsletter Follow-Up works flawlessly as well as 8 other modules that we use.By Milosz on
Magento 1: works greatworks greatBy Brandon on
great extension but a little hard to edit templetI hope you guys could have easy drop and drag editing for creating templetBy yuhuang on
works smoothlyI’ve been choosing between other company and your extension and find out the core showings are the same, but at a lower pricing. So, why waste a lot of money if ‘follow up email’ works great, though the interface is pretty complicated.By Juana on
Magento 1: Exactly functionalThe module works perfectly and has met all my expectations generating smart emails with very positive results!By Joao on
This is a must have if you are serious with your storework as stated. must have for every storeBy Shawn on
Magento 1: Never been easier to make more moneyFirst of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.
We used the extensions for 2 things:
To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.
Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.By Gzim on
Magento 1: Good option in emailsA very useful extension for sending emails of important events that become a sale more.
The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problemsBy Fashoop on
Magento 1: the Best extensioneasy to instacll itBy Chris on
Magento 1: Best marketing toolSince we added the module to our shop the number of client reviews increased by 200%, we have used similar solutions, but no one has the value of this one.
Keep the good work!!By Alex on
Magento 1: Very usefulI recommend it. Really easy to use and the support time was very kind and helpful.
By Esteban on
AMAZING EXTENSION AND SUPPORT IS 5 STAR.This extension is a heaven sent for my business and it makes following up with customers so much easier. Support was really patient answering all of my questions. I spent months comparing this extension with multiple others and I believe this is the best. I would like the easy editor in the next update because that would make it perfect for me.By mona on
Great ProductThank You Mirasvit for a great product!!!By Andries on
Magento 1: 8 for extension, 9 for professional support, missing 1 pls strive for perfection ;)8 for extension, 9 for professional support, missing 1 please always strive for perfection ;)
Full Page Cache 10/10 (load time from 14 sec to 5 sec)
Follow Up Email 8/10
Reward Points 8/10
Help Desk 8/10
Product Questions 7/10
Sphinx Search Ultimate 9/10
Product Labels 7/10
By Mario on
Magento 1: Awesome extension.I love it and my customers too.
The Mirasvit support was great as always.
I feel stupid that I didn´t buy this extension before, it saves so much time and money.By Roman on
makes automation easyBrings a lot of functionality normally found in expensive marketing automation tools.
Very good investment plus it is easy to use!By Rudi on
Magento 1: IncredibleIncredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
Thank you guys.By Erkan on
Magento 1: I love itThis is a very good extension, I recommand it !By Thomas on
Magento 1: A Great ExtensionWe have been using this extension for a long time and it has definitely helped our business.By Craig on
Magento 1: Great extension with many featuresGreat extension with many featuresBy Eliyahu on
Magento 1: Great extension with many featuresGreat extension with many featuresBy Eliyahu on
good extensiongood extension for follow up email for review request and abandoned cart. support was great.By freddy on
Magento 1: Works greatExactly what we needed! The support team is great and very friendly staff members. The extension works out of the box.By Kacih on
Magento 1: Better than others email marketing providerThe best feature is :
You keep your data and you can do what you want with. You don't need to pay every month.
Thumb up.By xavier on
Magento 1: I love this :)It's great extension which give me many capabilities in selling and sending email to my clients.
The technical support is great, quickly resolve my problems.By Marek on
Magento 1: Email follow-upAnother solid Extension by Mirasvit! Very pleased with their work and support. Great company to work with.By Winston on
Magento 1: Great module for automating emailThe visual editor is fantastic. nothing like it in other modules. Works very well..By Sergei on
Magento 1: Better than competitionMarvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.By Matt on
Magento 1: Decrease my bounceReally helps by automatizing the following up emails and decreases the soft bounce from some e-mails serversBy Eduardo on
Magento 1: The bestWoow. The best. Increase sales and reviews.By Cledson on
Magento 1: Excellent Follow Up Emails!!!Hello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.By Paulo on
Magento 1: Great!Great extension! Very happy with our choice!By Alex on
Magento 1: Amazing, this extension pays for itself.This extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
In one month this extension paid for itself.
The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
Could be the most useful magento extension we have added to our store.By Michael on
Magento 1: A MUST HAVE for all Magento store owner.Since I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!By Budiono on
Magento 1: Good productLiked it very muchBy Vinay on
Magento 1: Great extension!Great extension and super Support. I love this company and his extensions.By Gökhan on
Magento 1: Great ProductGreat product and company will use again.By Shabaka on
Magento 1: Can't get betterMirasvit is been the best extension provider for us. They give amazing support. We have no easily setup automated marketing mails to our customers based on their behavior.By Sudheer on
Magento 1: Exactly what we were looking for.We like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.By axtore on
Magento 1: This is a MUST HAVE!This is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!By Yang on
You got it, another hit!I'm amazed at Mirasvit's offerings (Sphinx search, Rewards program for instance) are all all such examples. This one again "reminds" customers of past orders and invokes more customer interaction. A great tool for repeat sales. Good job Mirasvit!By Wladimir on
Awesome Features along with outstanding Customer Service!What can be felt, not always can be expressed in words, but I will try my best!
1. I bought almost all existing extensions for M2, while offered a very generous discount from a Sales Rep. Then, as all of us know, all the miracles stop right there, but not with these guys.
2. Installed the extensions, and as it usually happens, problems did not wait so long to arise on my horizon.
3. No fear, help is near... that is my personal Slogan... and found out the same attitude from Mirasvit guys. I asked for help, and it was near. I reported PHP7 and other compatibility issues, and a fix was ready in a blink of an eye. I asked for features improvements and suggested new features, and these came in a matter of a few days.
4. Features pack on the extensions is very reach, and these guys are always open to any sound improvements on their extensions.
5. Extensions updates are done via composer, so no manual uploads and unzips on every update release. That makes all my updates as easy like a snap of a finger,.. 10 seconds and I am all set.
P.S. In the end of the day I feel happy to be a respected customer of Mirasvit. I am hooked on this valuable M2 Solutions Provider. My $$$ spent on the extensions are secure... I feel like a part of the Team. I highly recommend Mirasvit to anyone who is seeking peace of mind and stable future for his/her Online Business.By Viktor on
Magento 1: Great for collecting reviewsWe used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.By Mark on
Magento 1: Amazing featuresGreat extension with amazing features. We can create truly awesome emails to send to our customers.By Nick on
Magento 1: Awesome, really generates more salesWorks exactly as advertised, easy to installBy Raymond on
Magento 1: Great ExtensionIt saved so much time for us and brought more sales.By Joseph on
Magento 1: Excellent!Great concept from Mirasvit! I love the cart restore button which auto logs in the customer with his cart items populated. Thank you!By Hashid on
Magento 1: Works greatJust with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!By Bojan on
Magento 1: Great extensionGreat and easy to use extension.By Ivan on
Magento 1: GreatIf you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
We did it and the response and increase in sales has been amazing.
Great job by Mirasvit once again!By Haim on
Magento 1: Fantastic job!Really really great extension! The best for us!By Filipe on
Magento 1: Very usefulThis extension grabs the name and email of customers, so you can send the abandoned cart emails to customers who stop the checkout process and don't create an account.By Tatsuro on
Magento 1: Great ExtensionI already installed and I will absolutely recommend this extension.
This will increase your seals if you do a good job with your email follow up promotion.
By Miguel on
Magento 1: Great ROIThis module had an ROI of approx. 2 days in our shop - thank you very much for this great piece of software!By Christoph on
Magento 1: Increase your sales and client loyaltyThanks Mirasvit for this great module! With this solution, we have received a few additional sales for a short time, this investment quickly pays for itself.By Vadim on
Magento 1: great extensiondoes what it say it does!By Ghio on
Magento 1: formally known as the email trigger suite!!EXCELLENT auto email responsesBy Yakesh on
Magento 1: Great Extension, Great support.Just updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.By Svilen on
Magento 1: Good extensionIt gives us an opportunity to create another touch point with customer.
By Jeff on
Magento 1: Nothing short of amazingGreat extension. Love you guys at Mirasvit for providing this!By Boluwatife on
Magento 1: Very complete, little technicalVery complete and smart setup of FUE. Good work.
https://sleeve7.com and https://shirtsofcotton.com/enBy SN on
Magento 1: Mirasvit is great!!We are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.
The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.
Our customer is happy, we're happy, everything is great!
Thank you!!!!By Peter Yost on
Magento 1: Good productThis product has helped to automate several of events which is helping us to increase the conversions and as well increasing the returning customers rateBy Mallesh on
Magento 1: Needed this!Needed something like this, which will send follow up emails. After installation there were some problems but mirasvit fixed them promptly.
We gave an idea to include a new feature, after implementing that it will be even better!By MA on
Magento 1: Very usefulWe just started to use it and it looks very promising. Very useful extension!By Matej on
Magento 1: Third time purchasing moduleAs headline said this is the third time I'm purchasing this module and reason is that it works great and it boost our sales.By Anže on
Magento 1: Great ExtensionThe followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.By Neal on
Magento 1: Great ToolThis extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
I can see this as an excellent tool for driving customers back to your store.By altdev on
Magento 1: Solid and stable extensionWe have this extension now already for 1 years on our site and it has been working excellent and without any issuesBy László on
Magento 1: Great way to retain customers and gain lost ordersWe use this extension to retain our customers, get reviews, and convince potential clients to order.By David on
Magento 1: Great Extension!This extension works as expected. Great costumer support.By albert on
Magento 1: Enterprise Features for Community EditionThis extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.By Sven on
Magento 1: Great module for great priceI highly recommend buying this module because it is working really great.By Nastja on
Magento 1: Great extensionReally good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.By Robert on
Magento 1: Works perfectlyEven the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.By Agnieszka on
Magento 1: Fantastic!A must have extension. Saves alot of work! Support is excelent and fast. Recommended.By Xander on
Magento 1: Extension really very useful and that works very well.Extension really very useful and that works very well.
We are very happy to have purchased. Technical support is excellent.By Pietro on
Magento 1: Very niceI have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.By JGH on
Magento 1: Just what i wantedexcellent product!By George on
Magento 1: best follow up extension you can buyI have already bought 2 other follow up extensions from other developers.
both also have after bugfix try from support does not work with 1.8.1 on my custom store.
the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
Thanks again to Alexander :)By imbait on
Magento 1: Absolutly great support team!!Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
And they send you an email with all the detailed changes!
One word: PERFECTBy Filipe on
Magento 1: excellentI bought 6 modules mirasvit www.teleplus.com.tr is absolutely no problem, all is working great, very clean codeBy turgay on
Magento 1: Love the flexibilityThis extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.By Daniel on
Magento 1: Great product with huge potentialI love the product, the support team is quick and extremely effecient.
The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.
Would be useful if we could have input on the development roadmap.
Good job guysBy Lance on
Magento 1: Nice ExtensionI'm using Magento C 1.8. It looks great! and provides nice support.By dotsquaresltd on
Magento 1: весьма неплохов события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
By Vadym on
Magento 1: Very professional supportthe support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...By Romain on
Magento 1: Very interestedLooks similar to other I have seen. ;)
But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.By snh on
Magento 1: Perfect!The extension works very well, the support is great!
Solves all the problems of Magento's email!By Bruno on
Reasons to choose Mirasvit
It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.
90-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.
We provide you lifetime free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.
We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.
You can customize extensions according to your needs and requirements.
Module is easy to install and easy to upgrade, just follow step by step our user guide.
No core modifications. Just copy extension files to store root directory.