Follow Up Email for Magento 2

Increase your store Conversion Rate and drive more sales with the most powerful and fully featured Follow Up Email Extension for Magento 2!

The average online shopping carts abandonment rate is about 68%! Use Magento 2 Follow Up Email Extension to win back your customers, grow your online store Conversion Rate and drive more sales.

Compatible with:   Community: 2.0-2.1.*
Enterprise: 2.0-2.1.*

Fully featured and powerful Email Marketing Tool

Email Triggers, Follow Up Emails - those are ultimately powerful Marketing Tools. Our extension allows you to manage online store email marketing easily and get tangible results in the form of growing your number of orders.

You may use a third party service to make Email campaigns for your shop, but it is always better to keep all marketing activities in one interface. Follow Up Emails extension gives you almost unlimited options to attract more customers using Email marketing.

The extension includes the most efficient trigger configurations: Abandoned Cart, Customer Not Logged In For X Days, Review Request, Post-Purchase Cross-Sell, etc. Also create an unlimited number of email chains for each trigger and make it fit your business model and goals.

You will also like WYSIWYG editor, which allows you to edit email templates appearance.

You may generate coupon codes and insert Cross-sells using the step-by-step trigger wizard. Then you can make up Rules, which manage the customers receiving every email in a chain. Follow Up Emails allows you to track all campaigns using Google Analytics UTM tags: just fill out the necessary fields on the last step of trigger wizard and monitor results in GA.

Follow Up Emails - grow your online shop Conversion Rate and get more leads or sales!

10 advantages you get with Follow Up Email Extension

  • Use Built-in configurations for fast launch
  • Create an unlimited number of emails for each trigger
  • Insert automatically generated coupon codes into chain emails
  • Use Cross-Sells in the emails
  • Edit email templates in WYSIWYG editor
  • Manage customers who will receive your emails, creating comprehensive Rules
  • Manage Email Templates: add your own or customize the existing ones
  • Schedule every email in the chain to fit your current business goals
  • Customize the design of every email template
  • Get clear statistics on email triggers: built-in reports and Google Analytics allows you to keep up every moment

Feature Highlights

Flexible Events

Choose any event to launch trigger emails among 20+ ready solutions:

  • Customer related events (logged in, subscribed on newsletter, etc.)
  • Shopping Cart related events (Abandoned Cart)
  • Order related events (status events)
  • Wishlist related events (shared or product added)

Here are several ready-made trigger solutions for your store's customers from Follow Up Emails:

  • Abandoned Cart Reminder
  • Review Request (extension automatically sends asking for review emails some time after purchase. Then you may configure a mail chain with a few messages, if the customer did not place a review after the first message)
  • Win-back message (extension sends a winback message to customers who did not visit your store for a specific time)
  • Product recommendation (extension can send Product Recommendation Emails, based on previous customer's purchas history)
  • Greet your customers on their birthdays

Also you may define a Cancellation event. When this event happens, the whole trigger email chain stops.

Unlimited Number of Emails in Chains

Add unlimited number of Emails in every Follow Up Chain. Our Extension allows you this feature. You may schedule the exact time after the previous chain message to send the next email in a chain. Then add the next message and schedule its sending. Repeat these steps, when you need according to your shop's marketing plan.

For example, you scheduled a chain of emails in the case that your Customer abandons their Cart. This trigger goal is to receive an order from the Customer, who abandoned a cart. Let’s pretend , he or she received the first message of a chain and made an order! Here comes our Cancellation event: Customer will not receive any trigger chain messages, as he fulfilled your goal! A very important feature, though not obligatory.

Sending Trigger Rules

Set up the Rules for email chains and all emails will be sent only if all those are conditions met. It is a very convenient feature in the case that you do not want to send trigger emails to all your customers, but only a select few.

For example, your targeted audience for an Abandoned Cart email chain is the following: Not logged in and their Subtotal is more than $25. So, you will not send any email to a customer, who abandoned a cart, but was logged in or the subtotal was less than $25.

Another Trigger Rules use case: Follow Up Emails do not allow you to send certain mail chains to regular customers or customers from Retailers group.

WYSIWYG editor for Emails

Follow Up Emails extension allows you to edit HTML code of emails and see all the changes within a second on the same screen (WYSIWYG).

This feature is really important if you want to add some elements to an email manually or change something in a template design.

Custom Templates

Follow Up Emails extension allows you to create and edit your own templates for emails. Just choose a name and a subject and your template is ready!

You may also choose a specific design, add description and teaser, edit header and content. Take these fields into consideration if you want to make your emails stand out.

Administrator email alerts (new)

This feature allows you to receive email alerts when something important happens in your store based on triggers such as, a new order, failed transaction, new review, not completed order after some time etc

This feature is really important for store owners to notify about visitors actions in store.

Install Follow Up Emails Extension and enjoy the power of Email Marketing!

Advanced Reports (coming soon)

Our solution provides you with an advanced reporting interface. Follow Up Emails extension reports are easy to read: clear charts, email tunnel and table data present everything you need to know about your trigger campaigns.

You may set any date and period for reports and look at the results of any trigger email chain you have launched within this period:

  • emails sent
  • emails opened
  • links activity (number of clicks)
  • number of reviews
  • number of orders
  • revenue amount

Reporting system visualizes emails' tunnels, so you can see how many emails you have sent and how many orders you received for a specific period.

Use Coupons and Cross-Sells in the email body

Follow Up Emails Extension allows you to generate coupon codes in particular emails in a chain and set a discount rate.

An option is also available to set up the expiration period for each coupon. So, with our solution you are able to plan each coupon and then track the results of a chain with discount coupons.

Follow Up Emails Extension allows you to include Cross-Sells in an email. This solution can essentially increase your sales of desired products.

If you do not wish to run Coupons and Cross-Sells on specific weekdays, just choose this in the Options and customers will not be able to see coupons or cross-sell offers on chosen days. Take these features into consideration, if you want to raise your shop sales!

Google Analytics Reports

Set up Google Analytics campaign for each trigger email chain and view online reports in the GA interface.

Follow Up Emails extension allows to configure specific UTM parameters for every email campaign. This lets you use Google Analytics in addition to built-in reports.

Here is what Follow Up Email solution customers say:

"...The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small..."

"Just with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!"

Drive more sales and grow your store conversion rate with powerful Follow Up Email extension!




  • properly create Administrator triggers




  • Improve documentation




  • compatibility with Magento 2.2.0rc




  • fix incorrect dependency error during compilation




  • UI improvements




  • Use correct source of events




  • Delete old information




  • Improve UI




  • Mail Log




  • Cancel emails whose email chain was removed from trigger
  • Add identifier to cross sell block


  • Allow deselect the cancellation event
  • correctly define email delay when sending email at specific time using 'at' option


  • Documentation for coupon code expiration date and displaying only first item




  • YAML require




  • Ability to delete email queues




  • escape colon character in yaml files


  • Performance (added indexes to db tables)




  • Description of template methods and Mail Log section




  • New condition 'Product Attribute Value Comparison'


  • Show more information about email queue cancellation event




  • Compatibility with Ebizmarts Mandrill




  • Problem with serializing email arguments
  • Do not add 'test' subject for emails sent manually through email queue


  • display cancellation event key




  • Issue with queue




  • Email is not sent to admin if multiple email addresses specified




  • New conditions for order condition group


  • Error displaying cross sell products




  • properly place fragment part in generated URLs
  • fix issue with the product subselection condition




  • Compatibility with the versions before introducing ability to send emails every X period (affects since 1.0.32)
  • Add cross-sell html to base theme




  • Ability to send emails every X days/weeks/months/years


  • header is displayed like a field


  • order event, use customer name from address if it's empty in order




  • Show correct time values at the Mail Log message


  • Separate cron group for Follow Up Email extension




  • new method 'getResumeUrl' to automatically login customers




  • Ability to validate concrete number of products in cart/order
  • New event 'Customer Review Approved'




  • Fix error while restoring shopping cart




  • Ability to validate events in mass action according trigger's rules


  • Correctly set numbers of affected records in response messages
  • Fix issue with the condition "Shopping Cart products available for purchase"




  • Trigger email chains reset after changing status of triggers in mass action




  • Check order object before processing it




  • Fix issue with 'Shipping Address' rules




  • Use correct store ID for new product review event (affects all)




  • Fixed an issue with abandoned cart trigger




  • Correctly display email queue view page (affects all)




  • Fixed problem when using SKU condition in products selection




  • Fixed an issue with utm_ tags




  • Fixed an issue with restoring cart




  • Implemented ability to send follow up emails only to specified (administrator) email. Is useful for receive internal reminders (new review, order, customer etc)


  • Fixed an issue with abandoned cart event




  • Triggers grid




  • Fixed an issue with registering the event 'Order obtained new status' (affects all)
  • Fixed an issue with Review Request template (error if product already removed)


  • Ability to use product attributes in rules




  • Limit number of cart rules




  • Compatibility issue
  • Set attribute element as a text and add available options for region condition




  • New rule condition 'Shopping cart products available for purchase'




  • Fixed an issue with store base url




  • Compatibility with Magento 2.1




  • Added store filter to events grid




  • Support of different mail transfer agents


  • Fixed issue with SalesRule naming (after update to 2.0.6)
  • Fixed issue with multi-store emails
  • Changed external links params (code to hash)
  • Issues with rules
  • Fixed an issue with empty Restre Cart url
  • Fixed and issue with cross sells
  • Fixed possible issue with non-secure url for ajax capture




  • Fixed an issue with menu




  • Added new tab to customer edit page with FUE emails
  • Ability to setup coupon generation rules (length, prefix, suffix, dash every X chars)
  • Check coupon type (fixed or auto generation)
  • Improved clean history (logs) feature
  • Improved current time (local/gmt) validation
  • i18n


  • Fixed an issue with cross-sell products
  • Fixed wrong link in menu
  • Fixed an issue with wrong link to Settings


  • Updated installation steps




  • Fixed an issue with cronjob (wrong path to class)
  • Fixed an issue with parse error in crontab.xml


  • Added new column to trigger grid with general information
  • Added ability to preview cross-sell products in template preview


  • Added base user manual

Sort by: Most helpful Newest
  1. Everything we need        Magento 2

    If you're not looking for integration problems or issues that show up at your store after a certain time due to the modification of core magento files, then buy everything from Mirasvit. Never had an issue - Newsletter Follow-Up works flawlessly as well as 8 other modules that we use.

    By Milosz on August 31, 2017 Verified Purchase
  2. great extension but a little hard to edit templet        Magento 2

    I hope you guys could have easy drop and drag editing for creating templet

    By Yuhuang on July 25, 2017 Verified Purchase
  3. works smoothly        Magento 2

    I’ve been choosing between other company and your extension and find out the core showings are the same, but at a lower pricing. So, why waste a lot of money if ‘follow up email’ works great, though the interface is pretty complicated.

    By Juana on July 6, 2017
  4. This is a must have if you are serious with your store        Magento 2

    work as stated. must have for every store

    By Shawn on May 24, 2017 Verified Purchase

    This extension is a heaven sent for my business and it makes following up with customers so much easier. Support was really patient answering all of my questions. I spent months comparing this extension with multiple others and I believe this is the best. I would like the easy editor in the next update because that would make it perfect for me.

    By Mona on March 7, 2017 Verified Purchase
  6. Great Product        Magento 2

    Thank You Mirasvit for a great product!!!

    By Andries on February 14, 2017 Verified Purchase
  7. makes automation easy        Magento 2

    Brings a lot of functionality normally found in expensive marketing automation tools.
    Very good investment plus it is easy to use!

    By Rudi on January 30, 2017 Verified Purchase
  8. good extension        Magento 2

    good extension for follow up email for review request and abandoned cart. support was great.

    By Freddy on December 31, 2016 Verified Purchase
  9. You got it, another hit!        Magento 2

    I'm amazed at Mirasvit's offerings (Sphinx search, Rewards program for instance) are all all such examples. This one again "reminds" customers of past orders and invokes more customer interaction. A great tool for repeat sales. Good job Mirasvit!

    By Wladimir on March 28, 2016 Verified Purchase
  10. Awesome Features along with outstanding Customer Service!        Magento 2

    What can be felt, not always can be expressed in words, but I will try my best!

    1. I bought almost all existing extensions for M2, while offered a very generous discount from a Sales Rep. Then, as all of us know, all the miracles stop right there, but not with these guys.

    2. Installed the extensions, and as it usually happens, problems did not wait so long to arise on my horizon.

    3. No fear, help is near... that is my personal Slogan... and found out the same attitude from Mirasvit guys. I asked for help, and it was near. I reported PHP7 and other compatibility issues, and a fix was ready in a blink of an eye. I asked for features improvements and suggested new features, and these came in a matter of a few days.

    4. Features pack on the extensions is very reach, and these guys are always open to any sound improvements on their extensions.

    5. Extensions updates are done via composer, so no manual uploads and unzips on every update release. That makes all my updates as easy like a snap of a finger,.. 10 seconds and I am all set.

    P.S. In the end of the day I feel happy to be a respected customer of Mirasvit. I am hooked on this valuable M2 Solutions Provider. My $$$ spent on the extensions are secure... I feel like a part of the Team. I highly recommend Mirasvit to anyone who is seeking peace of mind and stable future for his/her Online Business.

    By Viktor on March 14, 2016 Verified Purchase
  11. Work Great        Magento 1

    Work Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.

    By Steven on September 11, 2017 Verified Purchase
  12. works great        Magento 1

    works great

    By Brandon on July 31, 2017 Verified Purchase
  13. Exactly functional        Magento 1

    The module works perfectly and has met all my expectations generating smart emails with very positive results!

    By Joao on June 7, 2017 Verified Purchase
  14. Never been easier to make more money        Magento 1

    First of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.

    We used the extensions for 2 things:

    To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.

    Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.

    By Gzim on May 24, 2017 Verified Purchase
  15. Good option in emails        Magento 1

    A very useful extension for sending emails of important events that become a sale more.

    The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problems

    By Fashoop on May 10, 2017 Verified Purchase
  16. the Best extension        Magento 1

    easy to instacll it

    By Chris on April 12, 2017 Verified Purchase
  17. Best marketing tool        Magento 1

    Since we added the module to our shop the number of client reviews increased by 200%, we have used similar solutions, but no one has the value of this one.

    Keep the good work!!

    By Alex on April 3, 2017 Verified Purchase
  18. Very useful        Magento 1

    I recommend it. Really easy to use and the support time was very kind and helpful.

    By Esteban on March 22, 2017 Verified Purchase
  19. 8 for extension, 9 for professional support, missing 1 pls strive for perfection ;)        Magento 1

    8 for extension, 9 for professional support, missing 1 please always strive for perfection ;)

    Extenstion bought:
    Full Page Cache 10/10 (load time from 14 sec to 5 sec)
    Follow Up Email 8/10
    Reward Points 8/10
    Help Desk 8/10
    Product Questions 7/10
    Sphinx Search Ultimate 9/10
    Product Labels 7/10

    By Mario on January 31, 2017 Verified Purchase
  20. Awesome extension.        Magento 1

    I love it and my customers too.
    The Mirasvit support was great as always.
    I feel stupid that I didn´t buy this extension before, it saves so much time and money.

    By Roman on January 31, 2017 Verified Purchase
  21. Incredible        Magento 1

    Incredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
    Thank you guys.

    By Erkan on January 19, 2017 Verified Purchase
  22. I love it        Magento 1

    This is a very good extension, I recommand it !

    By Thomas on January 16, 2017 Verified Purchase
  23. A Great Extension        Magento 1

    We have been using this extension for a long time and it has definitely helped our business.

    By Craig on January 11, 2017 Verified Purchase
  24. Great extension with many features        Magento 1

    Great extension with many features

    By Eliyahu on January 8, 2017 Verified Purchase
  25. Great extension with many features        Magento 1

    Great extension with many features

    By Eliyahu on January 8, 2017 Verified Purchase
  26. Works great        Magento 1

    Exactly what we needed! The support team is great and very friendly staff members. The extension works out of the box.

    By Kacih on December 28, 2016 Verified Purchase
  27. Better than others email marketing provider        Magento 1

    The best feature is :
    You keep your data and you can do what you want with. You don't need to pay every month.
    Thumb up.

    By Xavier on December 22, 2016 Verified Purchase
  28. I love this :)        Magento 1

    It's great extension which give me many capabilities in selling and sending email to my clients.
    The technical support is great, quickly resolve my problems.

    By Marek on November 28, 2016 Verified Purchase
  29. Email follow-up        Magento 1

    Another solid Extension by Mirasvit! Very pleased with their work and support. Great company to work with.

    By Winston on November 15, 2016 Verified Purchase
  30. Great module for automating email        Magento 1

    The visual editor is fantastic. nothing like it in other modules. Works very well..

    By Sergei on October 20, 2016 Verified Purchase
  31. 1 people found this review helpful
    Better than competition        Magento 1

    Marvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.

    By Matt on October 15, 2016 Verified Purchase
  32. Decrease my bounce        Magento 1

    Really helps by automatizing the following up emails and decreases the soft bounce from some e-mails servers

    By Eduardo on September 21, 2016 Verified Purchase
  33. The best        Magento 1

    Woow. The best. Increase sales and reviews.

    By Cledson on September 17, 2016 Verified Purchase
  34. Excellent Follow Up Emails!!!        Magento 1

    Hello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.

    By Paulo on August 31, 2016 Verified Purchase
  35. Great!        Magento 1

    Great extension! Very happy with our choice!

    By Alex on August 19, 2016 Verified Purchase
  36. Amazing, this extension pays for itself.        Magento 1

    This extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
    In one month this extension paid for itself.
    The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
    Could be the most useful magento extension we have added to our store.

    By Michael on August 18, 2016 Verified Purchase
  37. A MUST HAVE for all Magento store owner.        Magento 1

    Since I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!

    By Budiono on August 1, 2016 Verified Purchase
  38. Good product        Magento 1

    Liked it very much

    By Vinay on June 29, 2016 Verified Purchase
  39. Great extension!        Magento 1

    Great extension and super Support. I love this company and his extensions.

    By Gökhan on June 25, 2016 Verified Purchase
  40. Great Product        Magento 1

    Great product and company will use again.

    By Shabaka on June 2, 2016 Verified Purchase
  41. Can't get better        Magento 1

    Mirasvit is been the best extension provider for us. They give amazing support. We have no easily setup automated marketing mails to our customers based on their behavior.

    By Sudheer on May 5, 2016 Verified Purchase
  42. Exactly what we were looking for.        Magento 1

    We like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.

    By Axtore on May 2, 2016 Verified Purchase
  43. This is a MUST HAVE!        Magento 1

    This is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!

    By Yang on April 17, 2016 Verified Purchase
  44. Great for collecting reviews        Magento 1

    We used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.

    By Mark on March 7, 2016 Verified Purchase
  45. Amazing features        Magento 1

    Great extension with amazing features. We can create truly awesome emails to send to our customers.

    By Nick on February 9, 2016 Verified Purchase
  46. Awesome, really generates more sales        Magento 1

    Works exactly as advertised, easy to install

    By Raymond on January 29, 2016 Verified Purchase
  47. Great Extension        Magento 1

    It saved so much time for us and brought more sales.

    By Joseph on December 21, 2015 Verified Purchase
  48. Excellent!        Magento 1

    Great concept from Mirasvit! I love the cart restore button which auto logs in the customer with his cart items populated. Thank you!

    By Hashid on November 12, 2015 Verified Purchase
  49. Works great        Magento 1

    Just with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!

    By Bojan on November 12, 2015 Verified Purchase
  50. Great extension        Magento 1

    Great and easy to use extension.

    By Ivan on October 30, 2015 Verified Purchase
  51. Great        Magento 1

    If you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
    We did it and the response and increase in sales has been amazing.
    Great job by Mirasvit once again!

    By Haim on October 7, 2015 Verified Purchase
  52. Fantastic job!        Magento 1

    Really really great extension! The best for us!

    By Filipe on October 7, 2015 Verified Purchase
  53. Very useful        Magento 1

    This extension grabs the name and email of customers, so you can send the abandoned cart emails to customers who stop the checkout process and don't create an account.

    By Tatsuro on October 2, 2015 Verified Purchase
  54. Great Extension        Magento 1

    I already installed and I will absolutely recommend this extension.
    This will increase your seals if you do a good job with your email follow up promotion.

    By Miguel on September 18, 2015 Verified Purchase
  55. Great ROI        Magento 1

    This module had an ROI of approx. 2 days in our shop - thank you very much for this great piece of software!

    By Christoph on September 16, 2015 Verified Purchase
  56. Increase your sales and client loyalty        Magento 1

    Thanks Mirasvit for this great module! With this solution, we have received a few additional sales for a short time, this investment quickly pays for itself.

    By Vadim on August 18, 2015 Verified Purchase
  57. great extension        Magento 1

    does what it say it does!

    By Ghio on August 17, 2015 Verified Purchase
  58. formally known as the email trigger suite!!        Magento 1

    EXCELLENT auto email responses

    By Yakesh on August 14, 2015 Verified Purchase
  59. Great Extension, Great support.        Magento 1

    Just updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.

    By Svilen on August 14, 2015 Verified Purchase
  60. Good extension        Magento 1

    It gives us an opportunity to create another touch point with customer.

    By Jeff on August 12, 2015 Verified Purchase
  61. Nothing short of amazing        Magento 1

    Great extension. Love you guys at Mirasvit for providing this!

    By Boluwatife on August 11, 2015 Verified Purchase
  62. Very complete, little technical        Magento 1

    Very complete and smart setup of FUE. Good work. and

    By SN on July 31, 2015 Verified Purchase
  63. Mirasvit is great!!        Magento 1

    We are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.

    The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
    When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.

    Our customer is happy, we're happy, everything is great!

    Thank you!!!!

    By Peter Yost on July 28, 2015 Verified Purchase
  64. Good product        Magento 1

    This product has helped to automate several of events which is helping us to increase the conversions and as well increasing the returning customers rate

    By Mallesh on July 21, 2015 Verified Purchase
  65. Needed this!        Magento 1

    Needed something like this, which will send follow up emails. After installation there were some problems but mirasvit fixed them promptly.

    We gave an idea to include a new feature, after implementing that it will be even better!

    By MA on July 21, 2015 Verified Purchase
  66. Very useful        Magento 1

    We just started to use it and it looks very promising. Very useful extension!

    By Matej on July 17, 2015 Verified Purchase
  67. Third time purchasing module        Magento 1

    As headline said this is the third time I'm purchasing this module and reason is that it works great and it boost our sales.

    By Anže on July 16, 2015 Verified Purchase
  68. Great Extension        Magento 1

    The followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.

    By Neal on July 4, 2015 Verified Purchase
  69. Great Tool        Magento 1

    This extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
    I can see this as an excellent tool for driving customers back to your store.

    By Altdev on June 26, 2015 Verified Purchase
  70. Solid and stable extension        Magento 1

    We have this extension now already for 1 years on our site and it has been working excellent and without any issues

    By László on June 19, 2015 Verified Purchase
  71. Great way to retain customers and gain lost orders        Magento 1

    We use this extension to retain our customers, get reviews, and convince potential clients to order.

    By David on June 12, 2015 Verified Purchase
  72. Great Extension!        Magento 1

    This extension works as expected. Great costumer support.

    By Albert on May 6, 2015 Verified Purchase
  73. Enterprise Features for Community Edition        Magento 1

    This extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.

    By Sven on May 5, 2015 Verified Purchase
  74. Great module for great price        Magento 1

    I highly recommend buying this module because it is working really great.

    By Nastja on April 8, 2015 Verified Purchase
  75. Great extension        Magento 1

    Really good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.

    By Robert on March 28, 2015 Verified Purchase
  76. Works perfectly        Magento 1

    Even the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.

    By Agnieszka on March 9, 2015 Verified Purchase
  77. Fantastic!        Magento 1

    A must have extension. Saves alot of work! Support is excelent and fast. Recommended.

    By Xander on March 5, 2015
  78. 1 people found this review helpful
    Extension really very useful and that works very well.        Magento 1

    Extension really very useful and that works very well.
    We are very happy to have purchased. Technical support is excellent.

    By Pietro on February 23, 2015 Verified Purchase
  79. Very nice        Magento 1

    I have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.

    By JGH on February 19, 2015 Verified Purchase
  80. Just what i wanted        Magento 1

    excellent product!

    By George on January 27, 2015 Verified Purchase
  81. best follow up extension you can buy        Magento 1

    I have already bought 2 other follow up extensions from other developers.
    both also have after bugfix try from support does not work with 1.8.1 on my custom store.
    the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
    Thanks again to Alexander :)

    By Imbait on October 23, 2014
  82. Absolutly great support team!!        Magento 1

    Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
    And they send you an email with all the detailed changes!

    One word: PERFECT

    By Filipe on October 16, 2014
  83. excellent        Magento 1

    I bought 6 modules mirasvit is absolutely no problem, all is working great, very clean code

    By Turgay on September 4, 2014 Verified Purchase
  84. Love the flexibility        Magento 1

    This extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.

    By Daniel on April 14, 2014
  85. 4 people found this review helpful
    Great product with huge potential        Magento 1

    I love the product, the support team is quick and extremely effecient.

    The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.

    Would be useful if we could have input on the development roadmap.

    Good job guys

    By Lance on January 29, 2014 Verified Purchase
  86. Nice Extension        Magento 1

    I'm using Magento C 1.8. It looks great! and provides nice support.

    By Dotsquaresltd on January 22, 2014
  87. весьма неплохо        Magento 1

    в события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
    и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).

    By Vadym on January 12, 2014
  88. Very professional support        Magento 1

    the support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...

    By Romain on October 3, 2013 Verified Purchase
  89. Very interested        Magento 1

    Looks similar to other I have seen. ;)

    But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.

    By Snh on September 8, 2013
  90. 2 people found this review helpful
    Perfect!        Magento 1

    The extension works very well, the support is great!
    Solves all the problems of Magento's email!

    By Bruno on August 26, 2013 Verified Purchase

Reasons to choose Mirasvit

Client focusing and satisfaction

It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.

Remarkable support

30-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.

Risk-free Investment

30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.

Constant improvements and upgrades

We provide you 1 year of free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.

Comprehensive Documentation

We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.

Unencrypted source code of our products

You can customize extensions according to your needs and requirements.

Usability and Performance

Module is easy to install and easy to upgrade, just follow step by step our user guide.

Safe Magento updates

No core modifications. Just copy extension files to store root directory.