Use this Magento 2 follow up email extension as an email marketing automation platform. It will send your marketing emails to all the right people at the right time, and will motivate your customers to take the next step in your store.
Get off to a fast start with eight bundled email campaigns
Fully automate your email marketing
Run well-targeted email campaigns
Design visually appealing personalized emails with ease
Get a free installation and configuration tailored your requirements
Trigger emails represent a set of reliable marketing tools with great response and conversion rates.
You can set up an automated email series that can be activated under certain circumstances, such as when a customer abandons the shopping cart. Once an automatic email series is activated, the extension automatically sends emails to said customer. The extension will tailor further emails in response to the customer's earlier behavior in your store.
Get a Fast Start with Bundled Configurations
You will receive the following pre-configured campaigns after installing the Magento 2 Follow Up email module. You will have to activate the campaigns to work for your store.
The average rate at which a shopping cart gets abandoned is around 68%!
This Magento 2 abandoned cart email extension helps you bring back your customers, and grow your online store conversion rate, and also boosts sales. More...
Authentic reviews allow stores to build customer trust; reviews also influence Google ranking.
The extension enables the automated sending of emails requesting for online reviews shortly after purchase.
If a customer doesn't leave a review after a receipt of the first message, you can configure an automated email series in a customized fashion.
Every store has its loyal customers and satisfied customers who are inactive for long periods of time. Win back your customers by sending them an email with something special like a gift card or a coupon. This extension enables for the automation of this process. It sends the win-back emails to the customers that did not visit your store at certain times.
The extension will send an email with product recommendations based on a customer's transaction history.
Wish Your Customers a Happy Birthday to Show that You Care
Every customer likes attention. By sending a birthday marketing message, you will increase your store loyalty. You can also enclose a special gift coupon to your customer's email.
Send An Email with Recently Viewed Items
The extension can send an email with an overview of the items that customers have viewed recently. This email will increase the number of repeated visits that bring new orders.
Run Effective Email Campaigns
Send Emails to The Right People at the Right Time
Compared to the standard newsletter extensions, the Follow Up email extension in Magento 2 aims your campaigns at a specific customer at a particular stage of their journey towards the next order. The email campaign is activated only upon completion of certain events.
The extension supports many different events, which can be described as follows:
Customer-related events such as logging in or subscribing to the newsletter, etc.
Shopping cart-related events such as an abandoned cart
Order-related events such as order placements or status changes, etc.
Product-related events such as viewing certain items by a particular customer
Wishlist-related activities like sharing or adding an item
You can also use filtering rules to limit your campaign in addressing a defined group of customers. You can send specific emails to individual customer segments. Send relevant emails to each section, and it won't take you long to see fantastic results!
Send Discount Coupons via Emails
To make sure customers react, give them a personal, but limited-time discount coupon.
The extension can automatically generate and enclose coupons with a specified discount rate and expiration time to emails. Gift a voucher now and win back your customer!
Stop Your Campaign Once The Goal Is Reached
Cancellation logic truly matters when we wish to gain customers' trust without annoying them with outdated offers. The extension allows for the cancellation of campaigns once the goal is reached, or a cancellation-related event should occur.
For example, the extension will stop an Abandoned Shopping Cart Recovery campaign once the customer places an order.
Automate Your Email Marketing
The extension acts as your email marketing automation platform.
You can set up campaigns only once, and they will execute automatically without your constant supervision. You occasionally need to check the performance indicators of every campaign and adjust the corresponding settings to achieve optimal result.
Send Better Emails
Create Visually Appealing Emails with Ease
The extension has an editor that allows you to design visually appealing emails for different types of cases.
The editor allows you to preview your emails on your desktop and mobile devices.
Using our editor, you'll be able to create a fitting and accurate series of emails for your campaigns.
Use Variables to Personalize Your Emails
The extension provides over 30 variables including customer's features, order features, item attributes, reviews, etc.
You can use these variables to personalize and tailor your emails to customer profiles.
Insert a Link to Restore Abandoned Shopping Cart With One Click
To make an Abandoned Shopping Cart Reminder more effective, use our extension to enclose a link that restores a cart with one click to the customer's email.
Thus, you will lead your customers to the abandoned shopping cart and motivate them to complete and place their orders.
Send Cross-Sell Offerings
The extension allows for enclosing a list of cross-selling items to the customer's email. Those items will be related to the original product and may interest customers.
Control Performance of Your Campaigns
Performance Dashboard for Every Campaign, Trigger or Email
Check your email marketing performance using the dashboards with key indicators. Using this information, you can customize your campaign settings to achieve great results.
Measure the efficiency with the following data:
Sent, opened and clicked emails
Open rate and Click-through rate (CTR)
Number of referred orders and reviews
Google Analytics Reports
The Follow Up Emails extension allows for configuring specific UTM parameters for every email campaign; therefore, you can use Google Analytics along with the built-in reports.
See it in action!
Pick a quick tutorial to learn about various aspects of this extension
I have faced some issues while installing this extension but the customer care team fixed all the issues and make this module works properly on my website. This is working good for me.
One of the most useful extensions out there.
MJAmirOud from United States
This extension is so vast it could do many things regarding emails. I really like the Triger -> Action concept. I hope to see more advanced features in the future.
Useful and saves me a lot of time to manually email customers
JERRY from United States
This extension allowed for me to send automated emails to follow up with customers, where in the past I had to manually send out emails to customers. The amount of time it saves well justified for the price. Great extension!
it has all what you need , one of the best Follow-up email extensions in market , it has all what you need for email marketing , just need to add other channels than email in future , and it would be fantastic !
Ridiculously Powerful when matched with Segmentation Suite
K730 from Melbourne, Australia
This extension out of the box gives you an amazing Automation suite directly in Magento, which we've found works better than trying to integrate 3rd parties via API's. Once you add the Customer Segmentation Suite your ability to create powerful, focused and targeted campaigns is incredibly granular and you can really get down to these small niches within your customer base that are interested in your marketing.
I searched and tested a lot of Magento extensions to manage triggered emails and this one is the only one that met every one of our needs:
• Allows us to set cancellation events for triggers
• Lots of configuration options to limit which users receive follow up emails, such as the ability to select/limit product purchases that receive review requests
• Provided option for users to unsubscribe from receiving future triggered emails
• Easily manageable mail log queue
• Allows us to automatically add related products within email, based on customer purchase.
• Multiple emails/triggers within single campaign
There are a lot of other features included, too. By far the most versatile follow-up email extension we've found for Magento 2. There were some bugs with customizations on our site, but Mirasvit's support was very helpful in finding fixes for them.
I would say that this extension is our most used, we have it setup to do all sorts of things like thank customers for signing up from the CEO, send order status, wish a happy birthday, prompt for a review plus MUCH more. The extension has a lot of options and triggers that fire off e-mails to entice them back or just to say thank you. There are much more expensive solutions out there that do less than half of what this extension does.
Hi there, I've purchased two extensions first it was magento 2 follow up email extension and then Magento 2 web push notifications, I've only 2 months of experience with Magento 2 but still with that little knowledge I was able to install these extensions without any errors, these extensions work like a miracle. Compared to all other extensions from different companies my best experience was with Mirasvit I never ever had to open a ticket to get technical support on extension. When it comes to functionality
and features Mirasvitt extensions have all you need.
I'm really glad I found them somehow.
Work Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.
Everything we need
Milosz from East Rutherford, United States
If you're not looking for integration problems or issues that show up at your store after a certain time due to the modification of core magento files, then buy everything from Mirasvit. Never had an issue - Newsletter Follow-Up works flawlessly as well as 8 other modules that we use.
I’ve been choosing between other company and your extension and find out the core showings are the same, but at a lower pricing. So, why waste a lot of money if ‘follow up email’ works great, though the interface is pretty complicated.
Magento 1: Exactly functional
Joao from Piedade, Brazil
The module works perfectly and has met all my expectations generating smart emails with very positive results!
First of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.
We used the extensions for 2 things:
To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.
Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.
This extension is a heaven sent for my business and it makes following up with customers so much easier. Support was really patient answering all of my questions. I spent months comparing this extension with multiple others and I believe this is the best. I would like the easy editor in the next update because that would make it perfect for me.
Incredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
Thank you guys.
Marvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.
Hello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.
Magento 1: Amazing, this extension pays for itself.
Michael from Vancouver, Canada
This extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
In one month this extension paid for itself.
The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
Could be the most useful magento extension we have added to our store.
Magento 1: A MUST HAVE for all Magento store owner.
Budiono from Jakarta, Indonesia
Since I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!
We like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.
This is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!
I'm amazed at Mirasvit's offerings (Sphinx search, Rewards program for instance) are all all such examples. This one again "reminds" customers of past orders and invokes more customer interaction. A great tool for repeat sales. Good job Mirasvit!
Awesome Features along with outstanding Customer Service!
Viktor from Steinbach, Canada
What can be felt, not always can be expressed in words, but I will try my best!
1. I bought almost all existing extensions for M2, while offered a very generous discount from a Sales Rep. Then, as all of us know, all the miracles stop right there, but not with these guys.
2. Installed the extensions, and as it usually happens, problems did not wait so long to arise on my horizon.
3. No fear, help is near... that is my personal Slogan... and found out the same attitude from Mirasvit guys. I asked for help, and it was near. I reported PHP7 and other compatibility issues, and a fix was ready in a blink of an eye. I asked for features improvements and suggested new features, and these came in a matter of a few days.
4. Features pack on the extensions is very reach, and these guys are always open to any sound improvements on their extensions.
5. Extensions updates are done via composer, so no manual uploads and unzips on every update release. That makes all my updates as easy like a snap of a finger,.. 10 seconds and I am all set.
P.S. In the end of the day I feel happy to be a respected customer of Mirasvit. I am hooked on this valuable M2 Solutions Provider. My $$$ spent on the extensions are secure... I feel like a part of the Team. I highly recommend Mirasvit to anyone who is seeking peace of mind and stable future for his/her Online Business.
We used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.
Just with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!
If you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
We did it and the response and increase in sales has been amazing.
Great job by Mirasvit once again!
Just updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.
We are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.
The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.
Our customer is happy, we're happy, everything is great!
The followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.
This extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
I can see this as an excellent tool for driving customers back to your store.
Magento 1: Enterprise Features for Community Edition
Sven from Dortmund, Germany
This extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.
I have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.
Magento 1: Just what i wanted
George from United States
Magento 1: best follow up extension you can buy
imbait from United States
I have already bought 2 other follow up extensions from other developers.
both also have after bugfix try from support does not work with 1.8.1 on my custom store.
the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
Thanks again to Alexander :)
Magento 1: Absolutly great support team!!
Filipe from United States
Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
And they send you an email with all the detailed changes!
One word: PERFECT
Magento 1: excellent
turgay from United States
I bought 6 modules mirasvit www.teleplus.com.tr is absolutely no problem, all is working great, very clean code
Magento 1: Love the flexibility
Daniel from United States
This extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.
Magento 1: Great product with huge potential
Lance from United States
I love the product, the support team is quick and extremely effecient.
The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.
Would be useful if we could have input on the development roadmap.
Good job guys
Magento 1: Nice Extension
dotsquaresltd from United States
I'm using Magento C 1.8. It looks great! and provides nice support.
Magento 1: весьма неплохо
Vadym from United States
в события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
Magento 1: Very professional support
Romain from United States
the support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...
Magento 1: Very interested
snh from United States
Looks similar to other I have seen. ;)
But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.
Magento 1: Perfect!
Bruno from United States
The extension works very well, the support is great!
Solves all the problems of Magento's email!
The real-time results of the satisfaction survey of our customers
for the last 100 responses
Reasons to choose Mirasvit
Client focusing and satisfaction
These are our primary. A major portion of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support staff have invested the best knowledge and experience in the field into our work, so you know you can come back to us again and again.
90-days free and high quality support. We go to great lengths to provide maximum satisfaction with every module you have purchased in our store. By helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
30-days money back guarantee. If you are not satisfied with our extension’s performance for any reason, we provide a full refund.
Constant improvements and upgrades
We provide you with lifetime free updates. We constantly add new features to all our modules, and are always interested in hearing your opinion and implementing your suggested features in our future developments.
We provide an expanded user guide for every aspect of our extension, so you can find answers for all your burning questions.
Unencrypted source code of our products
You can customize extensions according to your needs and requirements.
Usability and Performance
The Module is easy to install and upgrade, just follow our step-by-step user guide.
Safe Magento updates
No core modifications. Just use the composer or copy the extension’s files to the root directory of your store.