Follow Up Email for Magento 2

Get a Fast Start with Bundled Configurations

You will receive the following pre-configured campaigns after installation of the Follow Up extension. You will simply need to activate the campaigns to work for your store.

Abandoned Shopping Cart Reminder (including guest checkouts)

The average shopping cart abandonment rate is around 68%!

Win back your customers, grow your online store conversion Rate and drive more sales.

Review Reminder

Authentic reviews allow a store to build customer trust. Also, reviews affect Google ranking.

Extension enables automated sending of the emails requesting online reviews shortly after purchase.

If it happens so that customer doesn’t leave any review after receipt of the first message, you can configure an automated email series in a certain way.

Win-Back Emails

Every store has its own loyal customers as well as certain customers who are inactive for a long period of time. Win back your customers by sending them an email with something special like a gift card or a coupon. Extension enables automation of this process. It sends the win-back emails to the customers that did not visit your store at certain times.

Product Recommendation

Extension will send an email with product recommendations based on a customer's order history.

Wish Your Customers on Happy Birthday to Show that You Care

Every customer likes attention. Sending a birthday marketing message, you will increase your store loyalty. You can also enclose a special gift coupon to your email.

Send An Email with Recently Viewed Items

Extension can send an email with an overview of the items that have been recently viewed by a customer. This email will increase the number of repeated visits that will bring the new orders.

Run Effective Email Campaigns

Send Emails to The Right People at a Right Time

Compared to the common newsletter extensions, Follow Up Email extension allows to aim your campaigns at specific customer at a certain stage of his journey towards the next order. Email campaign activates only upon completion of certain events.

Extension supports many different events. They can be described as follows:

• Customer-related events such as logging in or subscribing to the newsletter etc.
• Shopping cart-related events such as an abandoned cart
• Order-related events such as order placement or status changes etc.
• Product-related events such as viewing certain items by a customer
• Wishlist-related events like sharing or adding an item

You can also use filtering rules to limit your campaign in order to address a certain group of customers. You can send specific emails to certain customer segments. Send relevant emails to each segment and it won’t take you long to see an amazing result!

Send Discount Coupons in Emails

To make the customers act, give them a personal limited time discount coupon.

Extension can automatically generate and enclose coupons with a specified discount rate and expiration time to emails. Gift a coupon now and win back your customer!

Stop Your Campaign Once The Goal Is Reached

Cancellation logic truly matters when we wish to gain customer trust without annoying them with outdated offers. Extension allows to cancel campaign once the goal is reached or in case of any cancellation-related event.

For example, extension will stop Abandoned Shopping Cart Recovery campaign once customer places an order.

Automate Your Email Marketing

The extension acts as your email marketing automation platform.

You set up campaigns only once, and they are automatically executed without your constant supervision. You will just have to check sometimes the performance indicators of every campaign and adjust corresponding settings to achieve the best result.

Send Better Emails

Create Visually Appealing Emails with Ease

Extension is equipped with an editor allowing to design visually appealing emails for different types of cases.

Editor allows to preview your email on desktop and mobile devices.

Using our editor, you’ll be able to create correct series of emails for your campaigns.

Use Variables to Personalize Your Emails

Extension provides you with over 30 variables such as customer features, order features, item properties, reviews and so on.

You can use those variables to personalize and tailor your emails to customer profiles.

Insert A Link to Restore Abandoned Shopping Cart With One Click

To make Abandoned Shopping Cart Reminder more effective, use our extension to enclose a link restoring a cart with one click to email.

Thus, you will lead your customers to abandoned shopping cart and motivate them to complete and place their order.

Send Cross-Sell Offerings

Extension allows to enclose listing of cross-selling items to email. Those items will be related to the original product and may interest customers.

Control Performance of Your Campaigns

Performance Dashboard for Every Campaign, Trigger or Email

Check your email marketing performance using the dashboards with key indicators. Using this information, you can customize your campaign settings to achieve the a great result.

Measure the efficiency with the following data:

• Sent, opened and clicked emails
• Open rate and Click-through rate (CTR)
• Number of referred orders and reviews

Google Analytics Reports

Follow Up Emails extension allows to configure specific UTM parameters for every email campaign therefore you can use Google Analytics along with built-in reports.