Follow Up Email for Magento 2

Trigger emails represent reliable marketing tools with great response and conversion rates.

You set up an automated email series that should be activated under certain circumstances, say, a customer abandoned shopping cart. Once an automatic email series gets enabled, the extension should automatically send personalized emails to such a customer. The extension will tailor further emails to the earlier customer behavior in your store.

Get a Fast Start with Bundled Configurations

You will receive the following pre-configured campaigns after the installation of the Magento 2 Follow Up email module. You will need to activate the campaigns to work for your store.

Abandoned Shopping Cart Reminder (including guest checkouts)

The average shopping cart abandonment rate is around 68%!

This Magento 2 abandoned cart email extension win back your customers, grow your online store conversion rate, and drive more sales.

Review Reminder

Authentic reviews allow a store to build customer trust. Also, reviews affect Google ranking.

The extension enables automated sending of the emails requesting online reviews shortly after purchase.

If a customer doesn't leave any review after receipt of the first message, you can configure an automated email series in a certain way.

Win-Back Emails

Every store has its loyal customers as well as satisfied customers who are inactive for a long time. Win back your customers by sending them an email with something special like a gift card or a coupon. The extension enables automation of this process. It sends the win-back emails to the customers that did not visit your store at certain times.

Product Recommendation

The extension will send an email with product recommendations based on a customer's order history.

Wish Your Customers on Happy Birthday to Show that You Care

Every customer likes attention. Sending a birthday marketing message, you will increase your store loyalty. You can also enclose a special gift coupon to your email.

Send An Email with Recently Viewed Items

The extension can send an email with an overview of the items that customers viewed recently. This email will increase the number of repeat visits that will bring new orders.

Run Effective Email Campaigns

Send Emails to The Right People at a Right Time

Compared to the common newsletter extensions, the Follow Up email extension in Magento 2 allows aiming your campaigns at a specific customer at a particular stage of his journey towards the next order. Email campaign activates only upon completion of certain events.

The extension supports many different events. They can be described as follows:

• Customer-related events such as logging in or subscribing to the newsletter etc.
• Shopping cart-related events such as an abandoned cart
• Order-related events such as order placement or status changes etc.
• Product-related events such as viewing certain items by a customer
• Wishlist-related activities like sharing or adding an item

You can also use filtering rules to limit your campaign to address a defined group of customers. You can send specific emails to individual customer segments. Send relevant emails to each section, and it won't take you long to see a fantastic result!

Send Discount Coupons in Emails

To make the customers act, give them a personal, limited time discount coupon.

The extension can automatically generate and enclose coupons with a specified discount rate and expiration time to emails. Gift a voucher now and win back your customer!

Stop Your Campaign Once The Goal Is Reached

Cancellation logic truly matters when we wish to gain customer trust without annoying them with outdated offers. The extension allows canceling a campaign once the goal is reached or in case of any cancellation-related event.

For example, the extension will stop the Abandoned Shopping Cart Recovery campaign once a customer places an order.

Automate Your Email Marketing

The extension acts as your email marketing automation platform.

You set up campaigns only once, and they will execute automatically without your constant supervision. You sometimes have to check the performance indicators of every campaign and adjust corresponding settings to achieve the best result.

Send Better Emails

Create Visually Appealing Emails with Ease

The extension has an editor that allows you to design visually appealing emails for different types of cases.

The editor allows previewing your email on desktop and mobile devices.

Using our editor, you'll be able to create a correct series of emails for your campaigns.

Use Variables to Personalize Your Emails

The extension provides you with over 30 variables such as customer features, order features, item properties, reviews, and so on.

You can use those variables to personalize and tailor your emails to customer profiles.

Insert a Link to Restore Abandoned Shopping Cart With One Click

To make Abandoned Shopping Cart Reminder more effective, use our extension to enclose a link restoring a cart with one click to email.

Thus, you will lead your customers to the abandoned shopping cart and motivate them to complete and place their orders.

Send Cross-Sell Offerings

The extension allows enclosing listing of cross-selling items to email. Those items will be related to the original product and may interest customers.

Control Performance of Your Campaigns

Performance Dashboard for Every Campaign, Trigger or Email

Check your email marketing performance using the dashboards with key indicators. Using this information, you can customize your campaign settings to achieve a great result.

Measure the efficiency with the following data:

• Sent, opened and clicked emails
• Open rate and Click-through rate (CTR)
• Number of referred orders and reviews

Google Analytics Reports

The Follow Up Emails extension allows configuring specific UTM parameters for every email campaign; therefore, you can use Google Analytics along with built-in reports.