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How to create Email notification

This guide explains how to create an email notification about store events using the Event Watcher extension.

1. Create new channel

  • Navigate to the Channels section and click the Add new channel button to start.
  • Choose Email for the Channel type, enable the channel, and fill in all required fields.
  • Use the Save and continue edit button to save your item.
tip

Check your channels using the Send test button (appears after the channel is set up for the first time).


2. Create new recipients

  • Navigate to the Recipients section and click the Add new recipient button to start.
  • In the Recipient channels section, select the Email channel and set your email address where you will receive notifications about events occurring in your store. Fill in the required fields to identify your customer.
  • Use the Save and continue edit button to save your item.
note

One recipient can have multiple channels. You can add them using the Add new channel button.


3. Create new notification

  • Navigate to the Notification section and click the Add new notification button to start.

  • In the General information section, choose the notification event.

  • In the Notification details section, choose the recipient and the appropriate notification template.

    tip

    To create a new template, click the Edit template button. In the popup that appears, edit the available fields and use the Save as new button.
    The Message field supports variables.

  • Add conditions for when the rule should be applied.