Configuration options

In this section, you will find detailed instructions on how to configure various aspects of the Knowledge Base for Magento 2 extension.

📄️ Configuration Settings

Unlock the full potential of your support experience with flexible Knowledge Base configuration options.

📄️ Categories

Categories form the core structure of your Knowledge Base, allowing you to organize articles in a clear, hierarchical manner tailored to each store view. Effective category management ensures customers can quickly find the information they need, improving their experience and reducing support requests.

📄️ Articles

Articles are the foundation of your Knowledge Base. Each article covers a specific topic or question, providing valuable information to your customers. Articles can be associated with one or more categories, allowing you to organize your content effectively and make it easily accessible to users.