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How to disable the extension

Using these steps you can disable or remove extension.

Temporarily disable​

To temporarily disable the extension, follow these steps:

  1. Log in to the SSH console of your server and navigate to the root directory of your Magento 2 store.

  2. Run the following command to disable the extension:

    php -f bin/magento module:disable Mirasvit_Kb Mirasvit_KbGraphQl

    Mirasvit_KbGraphQl provides the GraphQl queries and ships with the extension. To keep the Knowledge Base but switch its GraphQl queries off, disable that module alone:

    php -f bin/magento module:disable Mirasvit_KbGraphQl

    There is no separate module to disable for Hyvä. Its templates live in Mirasvit_Kb and stay dormant on a Luma store.

  3. Log in to the Magento backend, refresh the store cache (if enabled), and deploy the static view files.

Extension removal​

To uninstall the extension, follow these steps:

  1. Log in to the SSH console of your server and navigate to the root directory of your Magento 2 store.

  2. Run the following command to remove the extension:

    composer remove mirasvit/module-kb

    This removes the GraphQl queries and the Hyvä templates with it. From version 1.3.0 they are part of the same package.

  3. Log in to the Magento backend, refresh the store cache (if enabled), and deploy the static view files.