Configuration options
In this section, you will find detailed instructions on how to configure various aspects of the RMA extension.
ποΈ Configuration settings
This section covers all essential settings needed to customize and streamline your returns policy, providing flexibility and ease of use.
ποΈ RMA
This section will guide you on how to harness the power of the RMA system for optimal returns management, helping you enhance operational efficiency and deliver superior customer service.
ποΈ Statuses
In every successful return process, transparency and efficiency are key. Statuses in our RMA system help you
ποΈ Reasons
Understanding why customers return products is crucial for improving both your product offerings and customer experience.
ποΈ Conditions
Understanding the state of returned products is key to refining your return management process and ensuring that all
ποΈ Resolutions
When a customer submits a return request, they often have preferences for how theyβd like their return to be
ποΈ Custom Fields
Custom Fields offer a powerful way to enhance your return services, allowing you to collect and store additional
ποΈ Quick responses
Quick responses offer a game-changing solution for enhancing communication speed and efficiency in customer
ποΈ Workflow rules
Unlock the full potential of your RMA process with Workflow rules, a powerful automation tool designed to simplify
ποΈ Return Addresses
With the RMA extension, you can easily create and manage a list of return addresses, providing your customers with clear
ποΈ Reports
Our extension allows you to observe your RMA flow, and gather statistics of returns, based on different parameters. Currently, we support the following types of Reports:
ποΈ GraphQL API
RMA GraphQL objects overview
ποΈ CLI commands
Below are the available commands for the RMA module.