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How to create spending rules

Spending rules determine how customers can redeem their reward points for discounts during the checkout process. By setting up spending rules, you allow customers to convert their points into monetary discounts, enhancing their shopping experience and encouraging repeat purchases.

Follow these steps to create a spending rule:

  1. Navigate to Marketing -> Rewards Points -> Spending Rules.

  2. Click the Add new button.

  3. Fill in the General information section.

  4. Press the Save and Continue button.

  5. In the Conditions section, set up conditions for when the rule can be applied. Leave it blank to allow the rule to apply in all situations.

  6. In the Tiers section, configure how points are converted into discounts.

  7. Press the Save button to finish creating the rule.

Examples of spending rules

Below are examples of the most common spending rules.

For every 10 points, give a $1 discount

The customer will get a $1 discount for every 10 points spent.

  • Is Active: Yes
  • Customer Groups: All
  • Conditions: None
  • Actions:
    • For each spent X points: 10
    • Customer receives Y discount: 1
For Retailer Customer Group: for every 10 points, give a $5 discount

Only users from the Retailer Customer Group can get this discount.

  • Is Active: Yes
  • Customer Groups: Retailer
  • Conditions: None
  • Actions:
    • For each spent X points: 10
    • Customer receives Y discount: 5
Apply the rule for only 4 specified products and for every 10 points, give a $1 discount

The customer will get a $1 discount for every 10 points spent, but only for products with SKU: 24-MB01, 24-UG01, MH01-L-Black, MJ04-L-Purple.

  • Is Active: Yes
  • Customer Groups: All
  • Conditions:
    • If ALL of these conditions are TRUE:
      • SKU is one of 24-MB01, 24-UG01, MH01-L-Black, MJ04-L-Purple
  • Actions:
    • For each spent X points: 10
    • Customer receives Y discount: 1
Restrict usage if less than 100 points and do not allow more than 30% of the order cost to be covered by points

The customer will get a $1 discount for every 10 points spent. However, the minimum number of points they can use in the Shopping Cart is 100 points. Additionally, they cannot use more than 30% of the order cost.

  • Is Active: Yes
  • Customer Groups: All
  • Conditions: None
  • Actions:
    • For each spent X points: 10
    • Customer receives Y discount: 1
    • Spend minimum: 100
    • Spend maximum: 30%