Follow Up Email

General Settings


General Follow Up Email settings are located at Marketing -> Follow Up Email -> Settings, and consist of the following sections:



Option Description
Limits the number of emails per address Allows you to limit the maximum number of emails sent per address within the specified period.
Send maximum emails Sets a maximum number of emails allowed for a specified Period.
Period (hours) Sets the period for the maximum amount of emails which can be set at Send maximum emails.


Limit the number of emails:

Send maximum emails  3
Period (hours)       24

If a customer has already received 3 emails from you within 24 hours, all other emails during the same 24 hours will be canceled



Option Description
Twitter Url Allows you to add a Twitter URL to the trigger emails.
Facebook Url Allows you to add a Facebook URL to the trigger emails.

Coupons Information


The Follow Up Email extension generates the coupon codes based on the selected shopping cart price rule. Using the settings below, you can configure an appearance of the generated coupon code.

Option Description
Code Length Length of the coupon code, excluding prefix, suffix, and separators.
Code Prefix Specifies common prefix used for coupon codes generated by Follow Up Email extension.
Code Suffix Specifies common suffix used for coupon codes generated by Follow Up Email extension.
Dash Every X Characters Adds dash character every X symbol to the coupon code.

Test Information


This section governs Sandbox Mode, which can be used for Campaign Testing.

Option Description
Sandbox Mode if this option is enabled, all emails will be sent only to the Test Recipient Email.
Test Recipient Email Sets receiving email for trigger emails if Sandbox Mode is enabled.



Option Description
Reset statistic Clears your campaigns' data.
Cleanup Period Sets a number of days after which cron deletes old events and emails. The default is 365. Skips cleanup if set to 0.