Welcome to Fraud Detection User Manual

The Fraud Detection extension prevents fraud based on a fraud risk score for every order. It is a backend-only extension, intended for staff use.

It applies a score-based algorithm to evaluate order risks from 1 to 100 using indicators and special rules. The higher the score, the riskier the order is, and the more reasons there are to cancel it.

Such a solution will greatly speed up your staff's ability to do work since it automates the most difficult task - checking the credibility of your customers.

Go ahead, dive in!

Firstly, please find our extension in the My Downloadable Products section of our store. Learn how to install extension, and proceed with Quick Start, which will guide you in setting up your Fraud Detection service.

How to install the extension

How to install the extension Back up your store's database and web directory. Log in to the SSH console of your server and navigate to the root directory of the Magento 2 store. Copy the installation instructions from the page My Downloadable Products to...

Quick Start

Quick Start Our Fraud Detection extension is a simple yet powerful extension that works out-of-box, and allows you to begin monitoring your orders from scratch. However, there's more to adjust and tune-up to make your fraud detection more precise. Start ...

Working with Fraud Risk Scores

Working with Fraud Risk Scores A Fraud Detection extension checks all orders which come to your store, and rates them according to the Risk Score multi-factor check that is defined by indicators and rules. It will be shown at the Sales -> Orders grid ...

Configuring Fraud Scores

Configuring Fraud Scores Our extension calculates Fraud Scores using indicators and rules. Each one is a separate check, and results are displayed in the dedicated tab at the Order Edit Page. Social Network Check - although untitled, this check is displ...

Fraud Detection Rules

Fraud Detection Rules Custom rules allow you to configure your indicator to check orders for fraud. These rules have higher priority than pre-defined indicators and provide you with increased possibilities. All of them are located in their dedicated grid ...

How to upgrade extension

How to upgrade extension To upgrade the extension, take the following steps: Back up your store's database and web directory. Log in to the SSH console of your server and navigate to the root directory of the Magento 2 store. Run the command composer req...

Disabling the Extension

Disabling the Extension Temporarily Disable To temporarily disable the extension, please take the following steps: Log in to the SSH console of your server and navigate to the root directory of the Magento 2 store. Run the command php -f bin/magento modu...

Change Log

Change Log 1.1.5 (2021-08-23) Fixed Issue with edit Custom Rule 1.1.4 (2021-05-20) Fixed Link to docs 1.1.3 (2021-04-29) Fixed Score calculation 1.1.2 (2021-04-23) Fixed Customer ip adress detection 1.1.1 (2020-12-30) Fixed Fixed the issue wi...