Chargebacks and frauds are common issues for any online store. The Fraud Detection extension prevents fraud basing on a fraud risk score for every order. Our solution has a score-based algorithm to evaluate order risks from 1 to 100. The higher the score, the riskier the order is and the more reasons to cancel it . Avoid time and money losses with Fraud Detection solution!
Store managers may reject both good clear transactions and suspicious ones - that’s just an everyday workflow. You lose money canceling ‘good’ orders and time checking ‘bad’ ones.
Here are the most critical reasons stores use to cancel any order:
Every time your service team member manually evaluates all those factors, literally. And the notorious ‘human factor’ increases risks all the time.
Fraud Detection solution allows you to minimize main risks and do away with the human factor by automating all checking activities and informing managers about dangers. Depending on fraud score, the extension will select one of these statuses: accepted, manual review, rejected. However, service and support team members will still be able to review each order score and make the decision to cancel it or not.
Our solution is flexible, so you may configure it according to your business model and goals. Furthermore, you are free to add your own settings of fraud score calculation depending on your business experience and knowledge of your store customers special aspects.
Fraud Detection - automate your store orders' risk-checking!
The Fraud Detection extension has an intuitive and clear interface allowing you to view every order risk score at a glance.
You may see the score estimates in Orders tab and make decisions on your further actions:
View the fraud risk score and revise it manually if you believe this case is worth your attention and the order was rejected unfairly.
Fraud Detection - be aware of every order status without any effort!
Fraud Detection allows you literally tune risk scores to match your store business model and goals.
Our solution has the following out-of-box test set:
Furthermore, you may configure each test's importance for the final fraud risk score!
Fraud Detection allows you to view advanced customer profiles. This feature is critical in case of a manual revision of order risk status.
Explore the following key indicators for each customer:
Visualising the distances lets you catch possible fraud risks at a glance!
Fraud Detection allows you easily manage the most important risk indicators creating your own rules with conditions.
For example, one of the common risks for any online store is high-risk countries - the countries situated far from your store or with high shipping rates.
To cover this issue you may create a rule and set shipping countries to Review status (or any other, you may choose it) automatically.
You are free to add any other rules to Fraud Detection solutions to comply with your business model!
It is irreplaceable to save your team time and focus on risky orders!
Fraud Detection allows you to inspect high-risk orders providing you with the deepest customer insights!
Our solution displays URLs of buyer social accounts:
If your manager needs to get that deep, they've got it! Observing social accounts of customers may give key information for making the final decision.
Fraud Detection - flexible management on an insight level!
This is right on track and many good ideas to spot fraud but nothing to flag bad customers, emails. address, phones so they don't get you again. As said Its a great start but only a 1/2 useful extension. If you want a big merchants help Mirisvit happy to help for free :)
Very good and easy to use.
It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.
30-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.
We provide you 1 year of free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.
We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.
You can customize extensions according to your needs and requirements.
Module is easy to install and easy to upgrade, just follow step by step our user guide.
No core modifications. Just copy extension files to store root directory.