Fraud Detector for Magento 2
Chargebacks and frauds are common issues any online store needs to be prepared to face. The Fraud Detector extension prevents fraud by calculating a fraud risk score for every order.
Our solution has a score-based algorithm to evaluate every order's risks on a scale of 1 to 100. The higher the score, the riskier the order is, and the more reason there is to cancel it.
Avoid time and money losses with a Fraud Detector solution!
Fraud Detector: Easily Minimize Every Order Fraud Risk!
Store managers may reject both genuine transactions and suspicious ones - that's just an everyday workflow. You lose money canceling 'good' orders and time checking 'bad' ones.
Here are the most critical reasons why stores cancel a particular order:
- Non-existing delivery address
- Delivery and billing address differs
- Non-deliverable postcode
- Destination country is too far from the store
Every time your service team members manually evaluates all the factors above, literally, the notorious 'human factor' increases risks.
The Magento Fraud Prevention extension allows you to minimize the main risks and do away with the human factors by automating all activities of checking orders and informing managers about dangers.
Depending on the fraud score, the extension will select one of the following statuses: accepted, manual review, rejected. However, service and support team members will still be able to review each order's score and make the decision to cancel it or not.
Our solution is flexible, meaning that you can configure it according to your business model and goals.
Furthermore, you are free to add your fraud score calculation settings, depending on your business experience and knowledge of your store customers' specific aspects.
Fraud Detector - automate your store's orders' risk-checking!
8 Advantages You Get With Fraud Detector
- Avoid canceling cleared orders.
- No more suspicious transactions!
- Use human factor pros: get fraud risk scores and decide whether or not to check it out manually.
- Your online store-related configuration: add your settings to comply with your business model.
- Automate a huge scope of work and save time!
- View the physical map of your customers' destinated country and estimate the risks in a glance.
- Get the deepest insight about your customers' by viewing their Facebook, Twitter, and LinkedIn profiles!
- No recurring fees: one-time extension fee and no additional charges for transactions or monthly or yearly subscriptions.
Fraud Score at a Glance
The Fraud Detector extension has an intuitive and clear interface, allowing you to view every order risk score in a single glance.
You may see the Orders tab for the score estimates and decide on your further actions: Cancel, Hold, Unhold.
OR
View the fraud risk score to revise it manually if you believe this case is worth your attention, and the order was rejected unfairly.
Fraud Detector - be aware of every order status without any effort!
Flexible Fraud Risk Score Configuration
Magento Fraud Prevention allows you to tune the risk scores to match your store's business model and goals.
Our solution has the following out-of-box test set:
- Distance between shipping and billing addresses
- Customer's location
- The total order should be within the normal range of orders for this store
- Phone number looks real
- Customer's email looks real
- Customer's order history
- IP history
Furthermore, you can configure each test's importance for the final fraud risk score!
Advanced Customer Profile
Magento 2 Fraud Prevention allows you to view advanced customer profiles. This feature is critical in case of manual revision of order risk status.
Explore the following key indicators for each customer:
- Orders history
- IP history
- Google Map of the customer's shipping or billing addresses and customer's location.
Visualizing the distances lets you catch possible fraud risks in a single glance!
Easily Adjust Fraud Detector to Your Business Model
The Fraud Detector allows you to easily manage the most important risk indicators by allowing you to create your rules with conditions.
For example, one of the common risks of any online store is high-risk countries - countries situated far from your store or those who have a high shipping rate.
To cover this issue, you may create a rule and set the shipping countries to Review status (or any other, you may choose it) automatically.
You are free to add any other rules for Fraud Detector solutions to comply with your business model!
Save your team time by quickly identifying risky orders!
Check Even Customers' Social Accounts
Fraud Detector allows you to inspect high-risk orders, providing you with the deepest customer insights!
Our solution displays URLs of buyer social accounts:
If your manager needs that deep a search, they've got it! Observing the social accounts of your customers gives you key information for making the final decision.
Magento 2 Fraud Detector - flexible management on an insight level!
I wish it was a little more customizable as far as rules, but as a companion to our current risk system, it is great.
In fact, I removed this extension within 10 days of extension installation.
A lot of money was spent on the customer's claim and identifying the issue.
I will be happy if mirasvit has a refund policy
Thanks.
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Blog
- Andriy Kovalenko
- Sep 24, 2024
We are committed to being open and transparent with our customers. When you purchase our module, you automatically receive one year of free support service and free updates.
Why is this important?
- Seamless Installation and Configuration: We understand that setting up a new module can take time to configure according to your specific needs. That’s why we offer a full year of free support. Our experienced team is here to assist you with installation, configuration, and any questions you might have. We're eager to share our expertise to ensure you get the most out of your purchase.
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We provide an expanded user guide for every aspect of our extension, so you can find answers for all your burning questions.
You can customize extension according to your needs and requirements.
The Module is easy to install and upgrade, just follow our step-by-step user guide. Additionally, the extension is ready to use with the Hyvä theme.
No core modifications. The extension has been tested in a Magento Cloud environment and is fully compatible with it.