Fraud Detection for Magento 2
Chargebacks and frauds are common issues for any online store. The Fraud Detection extension prevents fraud basing on a fraud risk score for every order. Our solution has a score-based algorithm to evaluate order risks from 1 to 100. The higher the score, the riskier the order is and the more reasons to cancel it . Avoid time and money losses with Fraud Detection solution!
Fraud Detection: Easily Minimize Every Order Fraud Risk!
Store managers may reject both good clear transactions and suspicious ones - that’s just an everyday workflow. You lose money canceling ‘good’ orders and time checking ‘bad’ ones.
Here are the most critical reasons stores use to cancel any order:
- Non-existing delivery address
- Delivery and billing address differ
- Non-deliverable post code
- Destination country is way too far from the store
Every time your service team member manually evaluates all those factors, literally. And the notorious ‘human factor’ increases risks all the time.
Fraud Detection solution allows you to minimize main risks and do away with the human factor by automating all checking activities and informing managers about dangers. Depending on fraud score, the extension will select one of these statuses: accepted, manual review, rejected. However, service and support team members will still be able to review each order score and make the decision to cancel it or not.
Our solution is flexible, so you may configure it according to your business model and goals. Furthermore, you are free to add your own settings of fraud score calculation depending on your business experience and knowledge of your store customers special aspects.
Fraud Detection - automate your store orders' risk-checking!
8 Advantages You Get With Fraud Detection
- Avoid canceling clear orders.
- No more suspicious transactions!
- Use human factor pros: get fraud risk scores and decide whether to check it manually or not.
- Your online store related configuration: add your own settings to comply with your business model.
- Automate a huge scope of work and save time!
- View the physical map of customers' destination country and estimate risks at a glance.
- Get the deepest insight about your customers by viewing their Facebook, Twitter and LinkedIn profiles!
- No recurring fees: one time extension fee and no additional charges for transactions or monthly/yearly subscriptions.
Fraud Score At A Glance
The Fraud Detection extension has an intuitive and clear interface allowing you to view every order risk score at a glance.
You may see the score estimates in Orders tab and make decisions on your further actions:
View the fraud risk score and revise it manually if you believe this case is worth your attention and the order was rejected unfairly.
Fraud Detection - be aware of every order status without any effort!
Flexible Fraud Risk Score Configuration
Fraud Detection allows you literally tune risk scores to match your store business model and goals.
Our solution has the following out-of-box test set:
- Distance between Shipping and billing addresses
- Customer Location
- Order total within the normal range of orders for this store
- Phone number looks real
- Customer Email looks real
- Customer Orders History
- IP History
Furthermore, you may configure each test's importance for the final fraud risk score!
Advanced Customer Profile
Fraud Detection allows you to view advanced customer profiles. This feature is critical in case of a manual revision of order risk status.
Explore the following key indicators for each customer:
- Orders history
- IP history
- Google Map of shipping/billing addresses and customer location.
Visualising the distances lets you catch possible fraud risks at a glance!
Easily Adjust Fraud Detection To Your Business Model
Fraud Detection allows you easily manage the most important risk indicators creating your own rules with conditions.
For example, one of the common risks for any online store is high-risk countries - the countries situated far from your store or with high shipping rates.
To cover this issue you may create a rule and set shipping countries to Review status (or any other, you may choose it) automatically.
You are free to add any other rules to Fraud Detection solutions to comply with your business model!
It is irreplaceable to save your team time and focus on risky orders!
Check Even Customers' Social Accounts
Fraud Detection allows you to inspect high-risk orders providing you with the deepest customer insights!
Our solution displays URLs of buyer social accounts:
If your manager needs to get that deep, they've got it! Observing social accounts of customers may give key information for making the final decision.
Fraud Detection - flexible management on an insight level!
- Issue with shipping/billing address validate message
- Subscriber load logic
- Score status calculations
- Css styles
- Performance on orders list page
- Move qty/count from quote to order
- Added rule for validate by IP
- Ability to create rule for payment method
- Issue with shipping and billing postcodes comparison
- Fixed an issue with saving score
- Added ability to use count/qty in custom rules
- Fixed an issue with performance
- Disabled ability to filter by fraud score
- Social profiles
- Fixed an issue with "Ambiguous class resolution"
- Changed GeoIP database to GeoLite2-City.mmdb
- Fixed an issue with updating fraud score
- Fixed an issue with IP
- Fixed an issue with updating orders
- Ability to hold order review or reject status
- Fixed an issue with empty score
- Fixed an issue with infinity loop
- Updated welcome section
- Hold order if fraud score is too high (review or reject)
- Fixed an issue with fraud status calculations
- Fixed an issue with menu
- Compatibility with Magento 2.1
- Fixed an issue with orders grid
- link to user manual
- Removed font-awesome
Added images to google map
Reasons to choose Mirasvit
It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.
90-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.
We provide you lifetime free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.
We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.
You can customize extensions according to your needs and requirements.
Module is easy to install and easy to upgrade, just follow step by step our user guide.
No core modifications. Just copy extension files to store root directory.