Chargebacks and frauds are common issues for any online store. Fraud Detection extension is supposed to prevent frauds basing on fraud risk score for every order. Our solution has a score-based algorithm to evaluate order risks from 1 to 100. The higher score, the riskier order is and the more reasons to cancel it you have got. Avoid time and money losses with Fraud Detection solution!
Store managers may reject both good clear transactions and suspicious ones - that’s everyday workflows. You lose money canceling ‘good’ orders and time checking ‘bad’ ones.
There are several most critical reasons stores use to cancel any order:
Every time your service team member evaluates all those factors literally manually. And the notorious ‘human factor’ increases risks all the time.
Fraud Detection solution allows you to minimize main risks and not put the human factor on the 1st place by automating all checking activities and informing manager about dangers. Depending on fraud score, extension will select one of these statuses (accepted, manual review, rejected). But service and support team members will still be able to review each order score and make decision cancel it or not.
Our solution is flexible, so you may configure it according to your business model and goals. Furthermore, you are free to add your own settings of fraud score calculation depending on your business experience and knowing your store customers special aspects.
Fraud Detection - automate your store orders risks checking!
Fraud Detection extension has intuitive and clear interface allowing you to view every order risk score at a glance.
You may see the estimates scores at Orders tab and make decisions on your further actions:
View fraud risk score and revise it manually, if you believe this case is worth your attention and order was rejected unfair.
Fraud Detection - be aware of every order status without any efforts!
Fraud Detection allows you literally tune risk score to match your store business model and goals.
Our solution has the following out-of-box test set:
Furthemore, you may configure each test importance for the final fraud risk score!
Fraud Detection allows you to view advanced customer profile. This feature is critical in case of manual revision of order risk status.
Explore the following key indicators for each customer:
Visualising the distances lets you catch possible fraud risks at a glance!
Fraud Detection allows you easily manage the most important risk indicators creating your own rules with conditions.
For example, one of the common risks for any online store is high-risk countries - the countries situated far from your store or with high shipping rates.
To cover this issue you may create the rule and list shipping countries to set Review (or any other, you may choose it) status automatically.
You are free to add any other rules to comply Fraud Detection solution with your business model!
Really irreplaceable to save your team time and focus on risky orders!
Fraud Detection allows you to inspect high-risk orders providing you with the deepest customer insights!
Our solution displays URLs of buyer social accounts:
If your manager needs to get that deep, he or she has got it! Observing social accounts of customer may give the key information for making final decision.
Fraud Detection - flexible managing of insight level!
It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.
30-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.
We provide you 1 year of free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.
We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.
You can customize extensions according to your needs and requirements.
Module is easy to install and easy to upgrade, just follow step by step our user guide.
No core modifications. Just copy extension files to store root directory.