Disabling Extension

Temporarily Disable

To temporarily disable the extension, please take the following steps:

  1. Log in to the SSH console on your server and navigate to the Magento 2 store's root directory.
  2. Run the command php -f bin/magento module:disable Mirasvit_Helpdesk to disable the extension.
  3. Log in to the Magento backend and refresh the store cache (if enabled).

Extension Removal

To uninstall the extension, please follow these steps:

  1. Log in to the SSH console on your server and navigate to the Magento 2 store's root directory.
  2. Run the command composer remove mirasvit/module-helpdesk to remove the extension.
  3. Log in to the Magento backend and refresh the store's cache (if enabled).