Help Desk MX

How to upgrade the extension

To upgrade the extension, follow the next steps:

  1. Back up your store's database and web directory.
  2. Log in to your server's SSH console and navigate to the root directory of the Magento 2 store.
  3. Run the command composer require mirasvit/module-helpdesk:* --update-with-dependencies to update the current extension with all dependencies.


    If you have the Hyva theme, run:

               composer require mirasvit/module-helpdesk:* hyva-themes/magento2-mirasvit-helpdesk:* --update-with-dependencies


    In some cases, the above command is not applicable, or you cannot update just the current module, and need to upgrade all the Mirasvit modules in a bundle. In this case, the above command will have no effect.

    Instead, run the command composer update mirasvit/*. It will update all the Mirasvit modules installed in your store.

  4. Run the command php -f bin/magento setup:upgrade to install the updates.
  5. Run the command php -f bin/magento cache:clean to clean the cache.
  6. Deploy the static view files

    rm -rf pub/static/*; rm -rf var/view_preprocessed/*; php -f bin/magento setup:static-content:deploy