How to upgrade the extension

To upgrade the extension, follow the next steps:

  1. Back up your store's database and web directory.
  2. Log in to your server's SSH console and navigate to the root directory of the Magento 2 store.
  3. Run the command composer require mirasvit/module-helpdesk:* --update-with-dependencies to update the current extension with all its dependencies.

    Note

    In some cases, the command above is not applicable, or you are unable to update just the current module, and need to upgrade all Mirasvit modules in a bundle. In this case, the command above will be of no effect.

    Instead, run the composer update mirasvit/* command. It will update all Mirasvit modules installed in your store.

  4. Run the command php -f bin/magento setup:upgrade to install the updates.
  5. Run the command php -f bin/magento cache:clean to clean the cache.
  6. Deploy the static view files

    rm -rf pub/static/*; rm -rf var/view_preprocessed/*; php -f bin/magento setup:static-content:deploy