General Settings
The EChat configuration is located at Stores > Configuration > Mirasvit Extensions > Ecommerce Chatbot.
Account
The Account section manages your connection to the EChat cloud platform.
| Action | Description |
|---|---|
| Register New Account | Creates a new EChat account. Requires your OpenAI API Key. After registration, you receive an Instance ID and Secret Key. |
| Restore Account | Restores a previously created account using your Instance ID and Secret Key. |
| Reset Account | Disconnects the current account from this Magento installation. |
Configure Chat
After registering your account, use the Configure Chat link to open the EChat platform in a new browser tab. On the platform, you can customize the chatbot's appearance, behavior, greeting messages, and other chat widget settings.
General
| Setting | Description |
|---|---|
| Is Active | Enables or disables the chat widget on the storefront. When disabled, the widget will not be loaded on any page. |
Sync Schedule
The extension automatically syncs your store data (products, categories, and CMS pages) to the EChat knowledge base using a cron job that runs daily at 2:00 AM.
You can also trigger a manual sync at any time using the CLI sync command.