Troubleshoot
This section describes the most common problems that customers report and how they can be resolved:
- Meta tags were not changed after applyng the SEO template
- Wrong templates have been used for products.
- Some products have URLs like "example.com/catalog/product/view/id/2046/category/34"
- Rich Snippets warnings related to the "Brand","GTIN","Review" or "AggregateRating"
Meta tags were not changed after applyng the SEO template.
You probably have enabled the option "Use meta tags from categories\products if they are not empty".
This means that our extension will not overwrite meta tags if they are defined.
Wrong templates have been used for products.
When you have several templates which are applied to the same product,
you can adjust the priority of the templates by definition of Sort Order in the template settings.
Also, you can use our toolbar to find out exactly which template has been applied to the current page.:
In the picture, we can see that only the SEO Template with id1 has been used for this product and only a meta template has been rewritten.
Some products have URLs like "example.com/catalog/product/view/id/2046/category/34"
This happens when you don't have an appropriate rewriting in the URL rewrites table for some products in the native Magento.
Check to see if you have rewrites for this product in the Marketing > SEO & Search > URL Rewrites.
In case some rewrites were missed, you can try to regenerate them with the usage of some 3rd party extension for regenerating URL rewrites.
Rich Snippets warnings related to the "Brand","GTIN","Review" or "AggregateRating
Warnings regarding Reviews and AggregateRating attribute can occur when your product
doesn't have an approved review.
Warnings with Brand or GTIN attributes can occur when you have not defined any attribute code for that particular attribute in the settings of the Advanced SEO Suite extension.
You can define those settings in Stores > Configuration > Mirasvit Extension > SEO > SEO Rich Snippets & OpenGraph > Product Page: