GDPR Compliance Tips

Since our module collects user data for sending emails, please check some tips to make the extension fully compliant with the GDPR:

  1. Send emails only to confirmed customers. You can use rules to filter the target auditory:
    • Customer: Is subscriber of newsletter is Yes
  2. There is a cron job email_clean_history which removes a month old emails and events
  3. You can disable automatic guest user data capturing
  4. You can manually delete all the stored user data:
    • To remove queued emails go to Follow Up Email > Mail Log (Queue), select required emails, choose Delete option in the Actions dropdown and press Submit.
    • To remove sent emails go to Follow Up Email > System > Mail Log, select required emails, choose Delete option in the Actions dropdown and press Submit.
    • To remove registered events go to Follow Up Email > System > Event Log, select required events, choose Delete option in the Actions dropdown and press Submit.
    • To reset statistic go to Follow Up Email > Statistics, press the button Reset Statistic at the toolbar.
  5. Do not forget to include the unsubscription link to the emails using the method getUnsubscribeNewsletterUrl() - in order to unsubscribe from all triggers and newsletter, for sample of usage refer to list of methods
Follow Up Email