Setting Up an Email Trigger

Trigger - is the event or the sequence of events as a result of which is generate chain of emails.

Event - is the certain action of a visitor (e.g. log in, registration, placing an order) or action of a system (e.g. change order status, change of the price)

To create a new email trigger, follow these steps:

1. Go to Follow Up Email > Manage Triggers. Press button Add Trigger
2. Input all needed values there:
   • General Information
     • Name - the name of trigger.
     • Description
     • Is email redirection active - is a sandbox mode on a trigger level. If this option enabled it activates another field "Send only to email".
     • Is Active
     • Active From
     • Active To
     • Store View - the store view, for which will be send emails.
     • Event - the event a result of which will activate the trigger.
     • Cancelation Event - the event a result of which will cancel the trigger.
   • Email Chain
3. Press Save.
4. After saving the trigger, you can test new trigger.