Product Questions for Magento 2
Empower your customers with the ability to ask questions and receive immediate answers directly from product pages. Increase sales, improve customer service, and optimize your online store with this powerful module.
- Answer customer inquiries and address concerns in real-time.
- Free up your sales and support teams from answering repetitive questions
- Enable seamless communication by letting customers ask public or private questions
Customers face challenges when they rely solely on product descriptions and reviews without the option to physically try products before purchase. This often leads to doubts and questions that are left unresolved, causing potential buyers to abandon the purchase.
Magento Product Questions extension addresses customer's concerns and provides detailed immediate answers to their questions in the dedicated Product Questions tab. Your store gains customers' trust and you ultimately boost sales.
Why Magento 2 FAQ extension is useful for your store?
Engage customers by providing real-time answers to their queries. Fulfill customer questions, and increase conversion of hesitant visitors into confident buyers
Save time and resources by automating the process of addressing repetitive questions, freeing up your support team to focus on more critical tasks.
Supplement your product descriptions with valuable user-generated content, addressing specific concerns and building trust.
Solution to enhance customer engagement
FAQ Magento 2 extension is a robust Q&A system, enabling customers to obtain valuable information and make confident purchasing decisions. By streamlining customer support, improving product descriptions, and enhancing engagement, this module is the ultimate solution for maximizing conversions and customer satisfaction.
- Seamless Integration. Enable customers to ask public or private questions, whether they are registered users or guests.
- User Permissions. Define who can answer and rate questions, ensuring a controlled and trustworthy environment for the Magento FAQ extension.
- Efficient Management. Easily moderate and organize questions, answers, and visibility settings for a well-structured Q&A section.
- Email Notifications. Keep everyone informed of new replies and changes through customizable email alerts available in this Product FAQ module.
- Easy Navigation. Provide a separate Q&A page where customers can find all questions and answers, with a user-friendly interface for effortless browsing.
- Customization Options. Tailor the module settings, such as the number of displayed questions and answers, sorting options, and email templates, to fit your store's needs.
- Enhanced Security. Increase protection against bot attacks with reCaptcha support.
- Fast Loading. Ensure a smooth browsing experience by displaying questions and answers immediately upon page load.
User Feedback System
The enhanced User Feedback System provided by the Magento 2 FAQ module allows both guests and registered customers to rank the relevance and usefulness of each question or answer.
The option for users to voice their opinions promotes active user engagement. The store benefits from this user activity by gaining valuable insights and understanding of the common concerns and product-related issues faced by visitors.
Leverage the user feedback system feature to evaluate customer interest in your products and build enduring relationships with your potential clients.