Subscription FAQ

What does the Mirasvit extension subscription offer?

Our extension subscription provides access to extension updates and technical support from our team for one year. This ensures that you have access to the latest features and fixes for any issues with extension you may encounter.

Is the subscription fee automatically renewed?

Yes, the subscription is set to renew automatically each year.

What if I want to cancel my subscription before the year is up?

If you wish to cancel your subscription before it is set to renew, you can do so from your account. However, please note that you will lose access to future updates and support once your subscription has expired.

Can I still use the extension without a subscription?

Yes, you will still be able to use the extension after your subscription has expired. But you will not have access to any future updates, fixes, compatibilities, and support from our team.

Why should I renew my subscription?

Renewing your subscription ensures that you have continued access to the latest updates and support from our team. This means that you can be confident that any issues you encounter with the extension will be resolved quickly and efficiently.

Why was I subscribed to a support subscription without my confirmation?

The information about the subscription is available on the product page and in your cart, and you should have seen the subscription terms before completing your purchase.

Can I cancel my subscription before it automatically renews?

Yes, you can cancel your subscription at any time before it renews. You can do this by visiting My Account - Subscriptions and clicking the cancel button.